South Bay BMW Parts Department

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 310-939-7300
  • www.southbaybmw.com
  • 18800 Hawthorne Blvd, Torrance, CA 90504, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

South Bay BMW Parts Department Introduce

Situated at 18800 Hawthorne Blvd, Torrance, CA 90504, USA, the South Bay BMW Parts Department serves as the official and dedicated source for genuine BMW components in the South Bay region. As a specialized entity within the broader "Auto Repair Stations" category, this department plays a critical role in supporting the maintenance, repair, and customization needs of BMW owners, both for those who prefer to perform their own work and for the dealership's professional service technicians.

For direct inquiries or to order parts, customers can reach the South Bay BMW Parts Department at (310) 939-7300 or +1 310-939-7300. The parts department operates with convenient hours to accommodate customer needs: Monday through Friday from 8:00 AM to 5:30 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays, as well as on major holidays such as Thanksgiving, Christmas Day, and New Year's Day.

Environment at South Bay BMW Parts Department

As part of a full-service BMW dealership, the South Bay BMW Parts Department operates within a professional, well-maintained, and organized environment. Dealership parts centers are typically designed for efficiency, with systematic inventory management to ensure quick access to a vast array of parts and accessories. The setting is clean and conducive to a luxury brand experience, reflecting the premium nature of BMW vehicles. This organized environment ensures that parts are stored under optimal conditions, preventing damage and facilitating prompt retrieval, which is essential for both walk-in customers and the dealership's service bays. While customer reviews often encompass the entire dealership experience (sales, service, and parts), specific feedback on the parts department generally points to a responsive and helpful staff, indicating a functional and customer-friendly environment.

Comprehensive Services and Goods Offered

The core offering of the South Bay BMW Parts Department is an extensive inventory of genuine Original BMW Parts and Accessories. The emphasis on "genuine" and "original equipment manufacturer (OEM)" parts is paramount for BMW vehicles, as these components are engineered to precise specifications, ensuring perfect fit, optimal performance, and adherence to the manufacturer's warranty. Their role within the "Auto Repair Stations" category means they are the primary supplier for the dealership's service center, guaranteeing that any repair or maintenance performed at South Bay BMW utilizes components that meet the highest standards.

A detailed breakdown of their services and goods includes:

  • Extensive OEM Parts Inventory: They stock a comprehensive range of parts for various BMW models and years. This includes everything from fundamental engine components (e.g., filters, belts, hoses, spark plugs) to braking system parts (pads, rotors), suspension components (shocks, struts), and electrical parts.
  • Genuine BMW Accessories: Beyond replacement parts, they offer a full line of authentic BMW accessories for personalization and enhanced functionality. These can include floor mats, car care products, exterior styling elements, interior comfort features, and performance upgrades.
  • Tire Sales: The department also provides a selection of tires approved for BMW vehicles, often with competitive pricing and potential price matching guarantees for eligible brands like Michelin, Goodyear, and Pirelli.
  • Expert Parts Assistance: One of the key advantages is access to factory-trained parts specialists. These professionals possess in-depth knowledge of BMW vehicles, enabling them to assist customers in identifying the exact part needed for their specific model and year, minimizing errors and ensuring compatibility. This expertise is invaluable for both DIY enthusiasts and independent repair shops.
  • Convenient Parts Ordering: For parts not immediately in stock, customers can easily place orders, and the department will arrange for prompt delivery. They also offer an online parts request form via their website, allowing customers to submit their needs from the comfort of their home or office.
  • Wholesale Parts Program: While not explicitly detailed, most dealership parts departments also cater to wholesale accounts for independent repair shops, ensuring a wider availability of genuine parts in the local market.
  • Support for BMW Value Service: The parts department directly supplies the components for the "BMW Value Service" program, which offers competitive, upfront pricing for common maintenance items on older BMW models, exclusively using Original BMW Parts.
Key Features and Customer Experience

The South Bay BMW Parts Department is characterized by several key features designed to ensure a premium and reliable experience for BMW owners:

  • Guaranteed OEM Quality: The assurance that all parts are genuine BMW OEM parts is a primary feature. This means they are identical to the components installed at the factory, designed for perfect fit and function, and critical for maintaining the performance, safety, and resale value of a BMW. Every genuine BMW Original Part comes with a 2-year warranty, covering parts failure and associated labor costs, providing significant peace of mind.
  • Professional Expertise: The staff are highly trained in BMW vehicle architecture and parts specifications. This specialized knowledge allows them to provide precise recommendations and answer complex technical questions, which generic auto parts stores may not be able to offer.
  • Efficiency and Accuracy: With a well-managed inventory and knowledgeable staff, the department aims for efficiency in fulfilling parts requests, ensuring that customers and service technicians get the right part quickly.
  • Integration with Service Department: The seamless collaboration with the South Bay BMW Service Department means that whether you're purchasing a part for a DIY project or having service performed at the dealership, the parts are consistently sourced from the same reliable, official channel.
  • Customer Convenience: Amenities like online parts requests and extended Saturday hours contribute to a convenient experience. The dealership as a whole also offers a range of amenities such as complimentary Wi-Fi, comfortable lounges, and sometimes loaner vehicles or shuttle services, enhancing the overall customer journey.

While general customer reviews for South Bay BMW show a mix of experiences, particularly concerning sales and some aspects of service (as often seen in high-volume dealerships), feedback specifically related to the parts department tends to be positive, highlighting efficiency and knowledgeable staff. For instance, reviews mentioning "excellent service and parts departments!" suggest that this specific area of operation generally meets high standards.

Promotional Information

South Bay BMW, including its Parts Department, regularly runs a variety of promotions and specials to offer value to its customers. These offers are dynamic and can change, so checking their official website or contacting the parts department directly is always recommended for the most current information. Common types of promotions include:

  • Parts Specials: These often feature discounts on specific categories of parts or popular accessories, sometimes as a percentage off or a fixed amount.
  • Tire Offers: Special pricing or buy-three-get-one-free deals on approved BMW tires are frequently available, along with competitive price matching programs.
  • Service and Parts Rebates: BMW sometimes offers manufacturer rebates on the purchase and installation of certain genuine parts, which can provide significant savings.
  • BMW Value Service: This ongoing program is particularly relevant for older BMW models, providing fixed, competitive pricing for essential maintenance services (like oil changes, brake services, and specific part replacements) using only Original BMW Parts. This implicitly promotes the value of purchasing genuine parts.
  • Service Financing: Options like Sunbit Service Financing are often available, allowing customers to pay for their parts and service over time, which can ease the financial burden of larger repairs or purchases.

By taking advantage of these promotions, BMW owners in Torrance and the surrounding areas can ensure their vehicles receive the highest quality parts and service at competitive prices, maintaining the "Ultimate Driving Machine" experience.

South Bay BMW Parts Department Location

South Bay BMW Parts Department Customer Reviews