Smith Ford of Lowell, Inc. Parts

Smith Ford of Lowell, Inc. Parts stands as a dedicated auto parts store integrated within the larger Smith Ford of Lowell dealership in Lowell, Indiana. As part of the “Auto Repair Stations” platform category, this establishment offers a comprehensive range of services and goods, primarily focusing on providing genuine Ford parts and supporting various automotive repair and maintenance needs for the local community and surrounding areas like Crown Point, Dyer, and Demotte.

The facility at Smith Ford of Lowell, Inc. is designed to offer a comfortable and efficient experience for customers, whether they are visiting for parts, service, or to browse vehicles. Located at 1777 E Commercial Ave, Lowell, IN 46356, the dealership, which houses the parts department, is easily accessible. The environment is professional and clean, reflecting its status as an authorized Ford dealership. For those waiting while their vehicle is serviced or parts are acquired, the dealership provides several amenities aimed at enhancing comfort and convenience. These include complimentary drinks, free Wi-Fi, and mobile charging stations, ensuring a pleasant waiting experience. Additionally, services like courtesy loaners and a courtesy shuttle are available for customers, highlighting a commitment to minimizing disruption to their day. Valet service is also offered, adding another layer of convenience for visitors.

The core offering of Smith Ford of Lowell, Inc. Parts revolves around providing genuine Ford parts. This is a significant advantage for Ford vehicle owners, as genuine parts are designed to fit perfectly and maintain the original performance and safety specifications of the vehicle. Customers can order parts online through a dedicated form or visit the Parts Center directly. The inventory typically includes common replacement parts and accessories for immediate pickup, but the full Ford parts catalog is accessible for special orders, ensuring that any specific need can be met. Beyond just selling parts, the expertise of the staff is a key service; they are equipped to help customers identify the correct parts for their specific vehicle and needs.

As an “Auto Repair Station” category establishment, Smith Ford of Lowell, Inc. extends its services far beyond just parts sales. They offer a full spectrum of vehicle maintenance and repair services. These services are critical for the longevity and optimal performance of any vehicle, and they are carried out by trained technicians who specialize in Ford vehicles. Some of the key services available include:

• Auto Maintenance: Routine check-ups and preventative care to keep vehicles running smoothly.
• Battery Service: Diagnostics, replacement, and maintenance of vehicle batteries.
• Brake Service: Inspection, repair, and replacement of brake components to ensure safety.
• Check Engine Light Diagnosis: Expert diagnosis of issues indicated by the check engine light.
• Electrical Repair: Addressing problems with the vehicle’s electrical system.
• Emissions Inspection: Ensuring vehicles meet environmental standards.
• Engine Service & Repair: Comprehensive engine diagnostics, maintenance, and repair.
• Exhaust and Muffler Repair: Services for the exhaust system, including muffler repair.
• Full Service Auto Repair: General mechanical repairs for various vehicle issues.
• Oil Change: Regular oil and filter changes, essential for engine health.
• Safety Inspection: Thorough inspections to ensure vehicle safety standards are met.
• Steering & Suspension: Repair and maintenance of steering and suspension systems for smooth handling.
• Tire Service & Repair: Tire rotations, balancing, repairs, and replacements.
• Transmission Service & Repair: Maintenance and repair for vehicle transmissions.

The dealership emphasizes the use of Genuine Ford Parts in their service center, reinforcing the quality and reliability of their repairs. They also offer a limited warranty on parts and labor for added customer assurance.

A notable feature of Smith Ford of Lowell, Inc. Parts is their commitment to using genuine Ford parts, which come with several benefits including a guaranteed perfect fit, high quality, and factory & warranty approval. This ensures that repairs and replacements maintain the vehicle's integrity and value. The staff, including parts representatives and service advisors, are trained to assist customers effectively. Customer satisfaction is a high priority, as evidenced by positive reviews that highlight helpful, kind, and fair service experiences.

Beyond Ford, the service center also specializes in other makes like Chevrolet and Jeep, indicating a broader capacity for automotive service. This versatility allows them to cater to a wider customer base in the Lowell area. Another feature is the convenience of online scheduling for service appointments and an online parts request form, streamlining the process for customers. The dealership also offers Ford Pickup & Delivery for service, adding another layer of convenience for busy individuals.

While specific, real-time promotions for Smith Ford of Lowell, Inc. Parts can vary and are often updated on their official website, the dealership regularly features specials on various aspects of their business. Customers can often find "Parts Specials" on their website, which can include discounts on common necessities and accessories. Additionally, the service department frequently offers "Service Specials" to help customers save on routine maintenance and repairs. These promotions are designed to provide value and encourage regular vehicle upkeep using genuine parts and expert service.

Customers are encouraged to check the official Smith Ford of Lowell website or contact their parts and service departments directly for the most current promotional offers, which may include savings on brake pads, oil filters, all-weather floor mats, cargo accessories, and more. Their financing department also works to provide flexible options for vehicle purchases, which can sometimes extend to larger parts or accessory installations.

In summary, Smith Ford of Lowell, Inc. Parts, operating within the framework of an established Ford dealership, provides a comprehensive and customer-centric experience for all automotive needs in Lowell, Indiana. From a well-maintained facility with comfortable amenities to a full suite of genuine Ford parts and expert repair services, they aim to be a trusted partner for vehicle owners. Their commitment to quality, convenience, and customer satisfaction, coupled with ongoing promotional offers, makes them a significant resource in the local automotive landscape.