Oil Exchange Inc

Oil Exchange Inc ico

(110 reviews)

Auto Repair StationsIndianaLake CountyLowellEast Commercial Avenue

Lake County . Indiana

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 219-696-9205
  • www.oilexchangeinc.com
  • 1288 E Commercial Ave, Lowell, IN 46356, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed

Oil Exchange Inc Introduce

For local users prioritizing efficient and reliable vehicle upkeep, Oil Exchange Inc stands as a prominent and highly-regarded option within the "Auto Repair Stations" category. While their name clearly highlights their specialization in oil changes, Oil Exchange Inc (often operating under names like "Express Oil Change & Tire Engineers" or "Lytle Oil Exchange" in different locations) offers a more comprehensive suite of quick maintenance and repair services designed to keep vehicles performing optimally without extensive wait times. They are particularly known for their focus on convenience, speed, and thoroughness in routine care.

Environment and Efficiency

The environment at Oil Exchange Inc locations is primarily characterized by its focus on speed and customer convenience. These establishments are designed for quick service, allowing customers to get in and out efficiently. Many operate on a "stay in your car" model for oil changes, minimizing disruption to a customer's day. The typical setup involves drive-through bays where technicians can access the vehicle quickly. The emphasis is on a streamlined process, from the moment a car enters to when it leaves. Despite the speed, the environment is generally described as clean and professional, with staff who are polite and knowledgeable. Reviews often highlight the friendliness and efficiency of the technicians, creating a positive and hassle-free experience. The overall atmosphere aims to instill confidence through organized operations and clear communication about the services being performed.

Comprehensive Services and Goods for Sale

While "Oil Exchange Inc" emphasizes oil changes, their service offerings extend well beyond just oil. They typically provide a range of essential automotive maintenance and light repair services, making them a convenient one-stop shop for routine vehicle care. The goods for sale are primarily high-quality lubricants, filters, and other maintenance-related components. Key services often include:

  • Full-Service Oil Changes: This is their core offering, including a new oil filter and the appropriate type of motor oil (conventional, synthetic blend, full synthetic, high mileage), tailored to the vehicle's specifications.
  • Multi-Point Inspections: A crucial part of their service, a comprehensive multi-point inspection (often a 21-point check) is performed with every oil change. This typically covers fluid levels (transmission, brake, power steering, coolant, wiper fluid), tire pressure and condition, battery health, belts, hoses, and lights. This proactive approach helps identify potential issues before they become major problems.
  • Tire Services: Many locations offer tire rotation, balancing, and pressure checks. Some also provide tire sales and repair services, ensuring proper tire wear and safety.
  • Fluid Services: Beyond oil, they perform various fluid exchanges, including transmission fluid flush and replacement, radiator/cooling system flushes, power steering fluid exchange, and brake fluid services.
  • Battery Services: Battery testing, cleaning of terminals, and replacement services.
  • Wiper Blade Replacement: Offering high-quality wiper blades for optimal visibility.
  • Air Filter and Cabin Air Filter Replacement: Essential for engine performance and cabin air quality.
  • Headlight and Taillight Bulb Replacement: Ensuring proper vehicle lighting for safety.
  • Minor Brake Services: While not full brake repair shops, some locations may offer basic brake inspections and pad checks as part of their comprehensive inspections.

Their focus is on preventative maintenance, aiming to extend the life of the vehicle and prevent costly future repairs by addressing routine needs promptly.

Key Features and Differentiators

Several features make Oil Exchange Inc a preferred choice for many local users:

  • Speed and Efficiency: This is arguably their biggest differentiator. Customers consistently praise the quick turnaround time, often getting their oil changed and a full inspection completed in 10-15 minutes without an appointment. This "in and out" model is ideal for busy individuals.
  • Professional and Friendly Staff: Reviews frequently highlight the courteous, knowledgeable, and professional nature of the technicians and staff. They are often commended for explaining services clearly and avoiding high-pressure sales tactics.
  • Comprehensive Courtesy Inspections: The inclusion of a detailed multi-point inspection with every oil change adds significant value. It allows customers to stay informed about their vehicle's health beyond just the oil.
  • No Appointment Necessary: The walk-in friendly model is a major convenience, allowing customers to get service when it fits their schedule.
  • Transparency: Staff are often praised for being transparent about recommended services, explaining what's critical and what can wait, fostering trust with customers.
  • Nationwide Network (for larger chains): If "Oil Exchange Inc" refers to a larger chain like Express Oil Change, their widespread locations offer consistency and accessibility for customers traveling or relocating.
  • Stay in Your Car Experience: For many, the ability to remain in their vehicle during the service is a highly appreciated convenience, enhancing comfort and speed.

Promotional Information and Customer Benefits

Oil Exchange Inc, or similar quick-lube services, often employ various promotional strategies to attract and retain customers, focusing on value and recurring needs:

  • Introductory Offers: New customers might find discounts on their first oil change or special pricing for a premium oil change.
  • Loyalty Programs: Many quick-lube places offer loyalty programs, such as punch cards or digital tracking, where customers can earn a free oil change after a certain number of visits.
  • Seasonal Specials: Discounts on specific services that are more relevant during certain times of the year (e.g., tire rotations before winter, AC checks before summer).
  • Package Deals: Bundling services like an oil change with a tire rotation or fluid top-offs at a discounted price.
  • Coupons and Online Deals: Regularly offering printable or digital coupons through their websites, local advertising, or email newsletters.
  • Military/Senior Discounts: Some locations may offer special discounts for veterans, active military personnel, or senior citizens.
  • Free Add-ons: The courtesy multi-point inspection and fluid top-offs are often presented as free value-added services, enhancing the perceived benefit of a standard oil change.
  • Warranty on Services: Offering a warranty on parts and labor for the services performed provides peace of mind and builds customer confidence.

For local users, Oil Exchange Inc positions itself as the ideal solution for fast, friendly, and reliable routine vehicle maintenance. Their dedication to efficiency, coupled with comprehensive inspections and a customer-first approach, aims to make car care less of a chore and more of a seamless experience, ensuring your vehicle remains in top condition for the long haul.

Oil Exchange Inc Photos

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Oil Exchange Inc Location

Oil Exchange Inc Customer Reviews

This location is now owned and operated by Valvolne Quick Lube. The word quick in their name is a misnomer. With one in the bay and another ahead of us it took close to an hour for us to get in the bay. I could have bought the oil & filter, went home and completed the oil change in less time. It does appear that they have a whole process, 3 or 4 standing around talking while another 3 or 4 check tires, lights, wiper blades and actually change oil. Overall, while the service was anything but quick, the individuals that we interacted with were kind and did a good job. As a bonus, there is an online coupon that they can scan from your phone to save $7 (conventional oil) or $10 (synthetic oil).

Jul 19, 2022 · Lori Martine

I went in for an oil change last week because my Jeep hasn’t been serviced in over a year (he sits during the winter). The tech checked my oil and showed me that it was still full and had good color and told me to come back once I hit my miles. Their customer service has always been awesome but this experience was hands down the best. Thank you for always being so great!

Jun 21, 2021 · Gina Durham

Great service...Nice Staff

Apr 26, 2025 · Stephen Foor

Oil exchange screwed up and now we are hit with a $286 service fee because of it! We had our Traverse in for an oil change a few months back. The Technician who changed our oil pulled the air intake hose out when checking the air filter. We drove with it like this approximately 2000 miles. I took the car to the dealership as soon as the check engine light came on. This is the point where they discovered the error. We had to pay close to $300 to have the engine cleaned out because unfiltered air was going in the engine and bypassing the filter. Instead of taking responsibility, Oil Exchange had a lawyer contacting us to inform us they were not going to cover our expenses. Oil exchange said they were not responsible because it was over 30 days. Well, my check engine light didn't come on right away. I should not have to check that they did their job correctly. I should pay for a service and trust that the work was done properly. I mean, this is their specialty. They also said I should have brought the car to them and not the dealership. I unfortunately do not have psychic abilities and therefore did not know what was wrong. Considering that the car is still under warranty, I would take it to the dealership when the check engine light comes on. I don't know about you, but I'm pretty sure you take your car to a mechanic when there is an issue with the engine and not an oil place. Needless to say, I am extremely unhappy.

Feb 13, 2018 · Cassie Sherwood

I like Oil Exchange because it's so convenient. If I have a few extra minutes, I can take care of a very important item on my errand list! As a woman with no mechanical experience, I have never felt taken advantage of by the guys who work on my truck. So, I feel like I can trust the advice I get there. To me, that is a GIANT plus!

Aug 01, 2020 · Kim White