Lowell Body Shop

Lowell Body Shop ico

(44 reviews)

Auto Repair StationsIndianaLake CountyLowellWest 181st Avenue

Lake County . Indiana

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  • Intro
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  • Location
  • Reviews
  • +1 219-696-8939
  • www.hiratamotorsports.com
  • 9418 W 181st Ave, Lowell, IN 46356, USA

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Lowell Body Shop Introduce

For local users in Lowell, seeking specialized care for vehicle damage, Lowell Body Shop stands as a dedicated and essential service provider within the "Auto Repair Stations" category. Unlike general mechanical repair shops that focus on engine or brake issues, Lowell Body Shop specializes exclusively in auto body and collision repair. This includes everything from minor dents and scratches to major structural damage following an accident, aiming to restore vehicles to their pre-accident condition, both aesthetically and structurally.

Environment and Commitment to Quality

The environment at a Lowell Body Shop (recognizing there might be multiple entities named "Lowell Body Shop" in different locations, such as Lowell, MA or Lowell, IN, each with their own specifics, but generally sharing core characteristics) is defined by its specialized facilities and a strong commitment to precision and quality. These shops are equipped with advanced tools and technology essential for bodywork, including:

  • State-of-the-Art Repair Bays: Dedicated areas for disassembling, repairing, and reassembling vehicle body panels.
  • Precision Measurement Systems: Computerized frame machines and measuring systems that ensure the vehicle's frame and unibody are restored to factory specifications after a collision.
  • Advanced Paint Booths: Climate-controlled, dust-free paint booths that allow for flawless paint application and color matching, often utilizing sophisticated color-matching technology.
  • Specialized Welding Equipment: Including resistance spot welders and aluminum repair equipment, essential for modern vehicle construction.
  • Clean and Organized Workspace: A professional body shop maintains a clean and organized environment, reflecting the meticulous nature of their work.
The overall atmosphere is one of meticulous craftsmanship and technical expertise. Technicians are highly skilled in their craft, focusing on restoring the vehicle's appearance, structural integrity, and safety systems. The process can be complex, often involving detailed communication with insurance companies, and the environment supports this comprehensive approach to vehicle restoration.

Specialized Services and Goods for Sale

Lowell Body Shop's "services" are entirely focused on restoring the exterior and structural components of a vehicle after damage, while their "goods for sale" are the necessary replacement parts and materials. Their offerings typically include:

  • Collision Repair: This is their primary service, addressing damage from car accidents. This includes repairing or replacing damaged body panels, bumpers, fenders, hoods, doors, and trunks.
  • Frame and Unibody Straightening: Utilizing specialized equipment to restore the vehicle's structural integrity, which is critical for safety and proper alignment after a major collision.
  • Paintless Dent Repair (PDR): For minor dents and dings where the paint is not chipped or scratched, PDR offers a cost-effective and efficient method of removal without the need for repainting.
  • Auto Painting and Color Matching: Expert painting services to match the vehicle's original factory color, often using advanced color-matching technology for a seamless finish. This includes repairing scratches, chips, and repainting entire panels.
  • Bumper Repair and Replacement: Addressing damage to front and rear bumpers, which are frequently impacted in minor collisions.
  • Fender Repair: Repairing or replacing damaged fenders to restore the vehicle's profile.
  • Headlight Restoration: Restoring hazy or yellowed headlights to improve visibility and appearance.
  • Windshield and Glass Replacement: Collaborating with or providing services for damaged auto glass, including windshields, side windows, and rear windows.
  • Hail Damage Repair: Specialized techniques to repair widespread dents caused by hail storms.
  • Rust Repair: Addressing corrosion issues on body panels to prevent further deterioration and restore appearance.
  • Vehicle Detailing (Post-Repair): Often, a thorough cleaning and detailing are part of the post-repair process to ensure the vehicle looks its best upon delivery.
  • Genuine OEM Parts and Aftermarket Parts: For "goods for sale," they utilize and install replacement parts. While prioritizing genuine OEM (Original Equipment Manufacturer) parts for proper fit and preserving vehicle value and warranty, they may also offer certified aftermarket parts as an option based on customer preference or insurance company guidelines.
  • ADAS Calibration: For modern vehicles, after a collision, the sensors for Advanced Driver-Assistance Systems (ADAS) may need recalibration. Leading body shops will offer this service to ensure safety features like lane-keeping assist and adaptive cruise control function correctly.

Key Features and What Sets Them Apart

Lowell Body Shop's unique advantages within the "Auto Repair Stations" category are firmly rooted in their specialization:

  • Collision Expertise: Their singular focus on auto body and collision repair means they possess deep expertise and specialized equipment specifically for this type of work, which general mechanical shops do not.
  • Certified Technicians: Many reputable body shops employ ASE-certified or I-CAR certified technicians who have undergone rigorous training in collision repair techniques, ensuring high standards of workmanship and adherence to manufacturer specifications.
  • Insurance Company Partnerships: A significant feature is their experience and strong relationships with major insurance companies. They often work directly with adjusters, streamline the claims process, and may even be a preferred repair facility for various insurers, simplifying the process for the customer.
  • Commitment to Pre-Accident Condition: Their ultimate goal is to restore the vehicle to its pre-accident functionality, appearance, and safety standards, going beyond just cosmetic fixes.
  • State-of-the-Art Facility: As mentioned, advanced equipment for frame straightening, painting, and diagnostics is crucial for modern vehicle repair, and leading body shops invest in these technologies.
  • Customer Communication: Reputable body shops prioritize keeping customers informed about the repair process, timelines, and costs, offering transparency and peace of mind during a stressful time.
  • Warranty on Repairs: Many body shops offer a warranty on their repair work, providing customers with confidence in the durability and quality of the restoration.

Promotional Information and Customer Benefits

Lowell Body Shop's promotional efforts are typically geared towards customers who have experienced vehicle damage, emphasizing trust, convenience, and quality:

  • Free Estimates: This is a standard and highly valued offering. Customers can get a no-obligation assessment of the damage and estimated repair costs before committing to service.
  • Insurance Claim Assistance: A major benefit promoted is their ability to work directly with all major insurance companies, streamlining the claims process and reducing the burden on the customer. They often highlight their experience in communicating with insurance representatives to ensure approvals.
  • Rental Car Assistance: Many body shops assist customers with arranging rental vehicles while their car is being repaired, minimizing disruption to daily life. Some even offer on-site rental services.
  • Customer Satisfaction Guarantees: Promoting their commitment to customer satisfaction and standing behind the quality of their work with guarantees.
  • Online Scheduling/Inquiry: Offering the convenience of requesting estimates or scheduling appointments through their website or a contact form.
  • Before & After Photos: Showcasing their craftsmanship through visual examples of repaired vehicles on their website or social media.
  • Community Reputation: Leveraging positive reviews and word-of-mouth referrals from satisfied customers who attest to their quality work and customer service.

For local users, Lowell Body Shop serves as the expert solution for vehicle damage, offering a comprehensive and professional approach to collision repair and auto body restoration, ensuring that vehicles return to the road looking and performing as they should.

Lowell Body Shop Photos

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Lowell Body Shop Location

Lowell Body Shop Customer Reviews

Mr. Hirata, Andrea, and the team in this body shop went above and beyond my expectations of service on my 29 yr old classis truck. I am beyond grateful for their excellence, quality of work, and dedication to fixing my vehicle. I highly recommend you bring your auto repairs and body work to them if you haven't already. Thank you Hirata's Body Shop (Lowell Automotive and Repair)!🙏

May 06, 2025 · Nick Lacy

My daughter took her truck there and got an estimate last October to get damage fixed to her vehicle. She saved the money up to get the work done and took it back in again in April to see if the quote was still good. They did a new estimate and the quote had changed a bit, but that was okay. We called there to make an appointment to get her truck in to be repaired. They said somebody would have to call us back to schedule. We waited over 2 weeks. Nobody called. So we called again, and once again, they told us that somebody would have to call us back. And it's been about 3 weeks, and nobody has wver callwd us back. Horrible customer service. Apparently, they don't need the work or want it. So, we have chosen to take our vehicle elsewhere.

Jul 03, 2024 · Tara Rex

They took care of me pretty fast. I needed a part put on my truck that I bought from the dealer. Talk to them and they called me back the next day to set an appointment. Very happy with there prompt response and work.

Jan 18, 2020 · Tom Keck

Very professional people with superb craftsmanship. They're also very active in our community donating their time and automotive skills to our High School. This makes a huge difference in our community. No reason to take your vehicle any place else.

Apr 11, 2022 · Jon Cull

Very helpful and informative. They really take their time to find all of the things that you need for your vehicle at a quality price. I found them to be more than fair and prompt with their service

Nov 04, 2021 · nicole kimmet