Sam's Club Tire & Battery

My tire light went on in my SUV tonight. I tried calling three well- known tire shops in the Ypsilanti, Saline, Ann Arbor area. It was a few minutes until closing.. All three were closed. I was able to get served right away at Sam’s Tires on Carpenter Rd with a friendly tire expert who professionally found the light went on because the cold weather lessened the tire pressure. It was safe to drive on. Sam’s tire service is open until 7:00 pm. Thank you so much!

Oct 15, 2024 · Carol Vollink

Horrible experience. Got new tires installed Sunday. First time driving on the tires today and within 20 miles got a tire pressure light on in my car. Took over an hour to get ahold of the store and not the useless call center. After finally getting ahold of the manager, he was very nice and told me to bring the car in anytime and they would take a look at it. I said I would try to arrive by 4:30 but got caught in traffic on my way home from work and arrived about an hour later. I will note I did not have an appointment and was told to walk in at any time. The employee at the tire center was extremely rude. Told me he didn’t appreciate me showing up when I did and was just all around nasty. Customer service and the on shift manager were about useless. They apologized but didn’t do anything about the poor service. Also told me they know the employee has a bad attitude but help is hard to find. So glad I paid an $80 installation fee and for the warranty to be treated so poorly. They may be the cheapest tire center but definitely not worth the headaches and poor attitude. I will be taking my business elsewhere from here on out. Sad I pay to be a member to be treated like this.

Dec 03, 2024 · N A

My wife & I have had good experiences once tires are purchased. However, attempting to get a rotate & balance on a set which are not purchased at Sam's will result in the shop putting the vehicle on a lift, attempting to tell you the tires are worn out, and refusing the rotate & balance.

Jul 05, 2022 · Don __________

Technician “CHRIS” What is the most obnoxious Rude Sam’s club employee that I’ve have ever met in my many years as being a business member. I would not recommend using him for anything. He definitely is not a customer person, he should not be at a counter where he’s interacting with Sam’s Club customers. I am leaving at $800 order and going to Costco with it. That guy is a total joke, he would not maintain a job in my business for a single day. I would hope management addresses this Hindrance of an employee they have.

Jun 22, 2022 · Cathy Sykes

This is my third time purchasing tires from Sam's Club. My SUV rode nice home. Great warranty, tire rotation and roadside assistamce included.

Oct 02, 2021 · MzzKim S