SAB-AUTO

Located at 3550 S State St, Lockport, IL 60441, USA, SAB-AUTO operates within the broad category of Auto Repair Stations. The business can be reached at (630) 740-4091 or via mobile at +1 630-740-4091. Based on the provided customer feedback, SAB-AUTO appears to engage in a dual business model, offering both automotive repair services, specifically for trucks, and the sale of used vehicles. This dual function necessitates a careful examination of customer experiences, as the available reviews present a striking divergence in perceptions.

As an establishment operating in both auto repair and used car sales, SAB-AUTO likely features distinct areas for each function. The repair shop component would involve garage bays equipped for vehicle diagnostics, maintenance, and repair, potentially catering specifically to trucks, as indicated by a positive review. For used car sales, there would be a lot or showroom displaying vehicles for sale. While specific details about the cleanliness, organization, or amenities of the facility are not provided, the nature of the services suggests a functional environment. The address on S State St in Lockport, IL, positions it within a commercial or industrial area, typical for automotive businesses.

The business also appears to have an online presence (sabautochicago.com) where they showcase their inventory of used cars. Their website states that they aim to provide a "first-class experience for our customers" and that they speak both English and Russian languages, which could be a significant asset to a diverse clientele in the Chicago area.

Based on the explicit and implicit information from the reviews and additional public data, SAB-AUTO offers the following:

• Truck Repair and Maintenance: One customer explicitly states, "Great shop, using all the time for my trucks." This strongly indicates that SAB-AUTO provides repair and maintenance services tailored for trucks. This could include engine diagnostics, brake repair, suspension work, oil changes, and other general mechanical services pertinent to light-duty and potentially heavy-duty trucks. The consistent use by a customer for their trucks suggests a level of reliable service within this niche.
• Used Car Sales: The most contentious aspect revealed by the reviews is the sale of used vehicles. The negative review vehemently warns against purchasing cars from this establishment, describing them as "scammers, selling beaten-up cars that have long outlived their usefulness." This reviewer claims vehicles are "broken and sold at double the price." SAB-AUTO's own website features an inventory of used cars, including various makes and models, confirming their role as a used car dealer. The inventory observed online includes sedans and SUVs, with information such as mileage, transmission, and engine details provided for each vehicle.

The stark contrast in feedback concerning these two distinct service areas (repair vs. sales) is a crucial point for potential customers to consider.

The customer experiences with SAB-AUTO are dramatically different, presenting a significant challenge for an objective overview:

• Reliability for Truck Services: The positive review, "Great shop, using all the time for my trucks," implies that for truck owners seeking repair, SAB-AUTO provides satisfactory and consistent service. This suggests that in some operational aspects, the shop is effective and reliable.

• Allegations of Deceptive Sales Practices: The strong negative review accuses SAB-AUTO of being "scammers" who sell "beaten-up cars that have long outlived their usefulness" and are "broken." The claim that vehicles are "sold at double the price" indicates severe concerns about pricing fairness and vehicle condition.
• Poor Customer Interaction for Sales: The negative reviewer explicitly states, "The staff can't conduct a proper conversation, they threaten and are rude." This points to highly unprofessional and aggressive behavior, creating an extremely hostile customer environment. The reported incident of staff threatening and being rude, leading to a public warning, is a serious allegation that suggests a significant breakdown in customer relations for their sales division.

The extreme disparity in reviews—one highly positive for truck repair and one extremely negative for car sales and staff conduct—means that potential customers need to approach SAB-AUTO with caution and clearly understand what service they are seeking. It suggests that the quality of service and customer interaction might be highly dependent on the specific transaction (repair vs. sale) and the individual staff members involved. The negative review's warning to "Save your nerves and money, avoid this place at all costs!‼️‼️‼️" is a severe admonition that cannot be overlooked, regardless of the single positive feedback.

From the given information, there isn't traditional promotional material like advertised discounts or specific offers. The value proposition of SAB-AUTO appears to be highly inconsistent, as reflected by the contradictory customer feedback.

• Dependable Truck Service: For individuals or businesses operating trucks in Lockport, SAB-AUTO may offer a reliable local option for maintenance and repair, as suggested by the repeated patronage of one customer.

• Questionable Vehicle Quality and Pricing: The strong accusations of selling "beaten-up," "broken" cars at inflated prices represent a significant detraction for anyone considering purchasing a used vehicle from them.
• Poor Customer Service and Conduct: The reported rudeness, threats, and inability to conduct proper conversation during sales interactions are serious concerns that undermine any perceived value.

For potential customers in Lockport, IL, considering SAB-AUTO, it is imperative to be aware of the highly mixed reviews. If seeking truck repair, past experiences suggest a potentially positive outcome. However, if considering purchasing a used vehicle, the severe allegations in the negative review warrant extreme caution. It would be advisable for prospective buyers to conduct thorough independent vehicle inspections, check vehicle history reports meticulously, and exercise due diligence, especially given the explicit warnings about the condition and pricing of their used cars and the reported staff behavior. The conflicting nature of the feedback makes it essential for individuals to approach with awareness and critical evaluation.