Speedway Auto Parts LTD

Welcome, local Joliet residents and automotive enthusiasts, to an overview of Speedway Auto Parts LTD, situated at 1301 Herkimer St, Joliet, IL 60432, USA. They can be contacted at (815) 286-4080 or via mobile at +1 815-286-4080. While categorized under Auto Repair Stations, it is important to understand that Speedway Auto Parts LTD appears to operate primarily as a used auto parts supplier, potentially functioning as a salvage yard or junkyard. This distinction is crucial as it influences the environment, services, and the nature of the inventory they offer compared to a retailer of new auto parts.

As a used auto parts provider, the environment of Speedway Auto Parts LTD would likely consist of a yard containing a variety of salvaged vehicles. Parts are typically removed from these vehicles and stored for resale. The organization of the yard and the storage of parts can vary significantly. Customers might expect to find rows of vehicles of different makes and models, and a storage area, possibly indoors or outdoors, where removed parts are kept. The environment might be less polished than a retail auto parts store, reflecting the nature of the business in dealing with used components. Customers may need to be prepared to navigate through the yard or rely on staff to locate the parts they need.

The primary service offered by Speedway Auto Parts LTD is the sale of used automotive parts. This can include a wide range of components such as engines, transmissions, body panels, doors, lights, interior parts, and various mechanical and electrical components. The availability of specific parts depends entirely on the vehicles currently in their inventory. Customers typically inquire about the parts they need, and the staff will check if those parts are available and in usable condition. In some cases, customers might be allowed to remove the parts themselves. Speedway Auto Parts LTD might also offer services such as pulling the parts for the customer, and potentially loading them. The quality of used parts can vary, and they are generally sold as-is, though some may come with a limited warranty.

Features that distinguish a used auto parts provider like Speedway Auto Parts LTD include their inventory of recycled automotive components, which can be a cost-effective alternative to buying new parts. Their inventory changes frequently as new vehicles are brought into the yard. They may specialize in parts for certain makes or models, or they might have a diverse range. Unlike retailers of new parts, the staff's expertise might lie more in locating and removing parts rather than providing detailed technical specifications or troubleshooting advice. The pricing of used parts is generally lower than new parts, but the condition and availability can be less predictable. Some salvage yards may also offer to purchase unwanted vehicles.

The provided customer reviews offer contrasting perspectives on the experience at Speedway Auto Parts LTD. One review expresses a strong negative sentiment with a "Buyer Beware!!" warning. This customer details a problematic experience starting with a delivery driver allegedly damaging a front differential during transport. The subsequent attempt to resolve the issue was reportedly fraught with difficulties, including unhelpful sales staff, a lack of communication, and an apparent error regarding the customer's payment history. The customer describes a "heated back and forth" with the accounting department, which ultimately determined the error was on their end. This overwhelmingly negative experience led the customer to vow never to return and to reject the replacement part.

The second review presents a more positive experience, describing the staff as "very helpful and friendly." This customer acknowledges the common issue with junkyards where the online inventory may not match the actual inventory in the yard. However, they commend Speedway Auto Parts LTD for being "very accommodating" in allowing the customer to check the yard for the needed part. The part was found and ready for pickup as promised, and the customer found the prices to be "competitive." This reviewer also makes an interesting side note about the proximity of the location to the old Joliet prison, which they found surprising as a tourist attraction.

These two reviews paint a mixed picture of Speedway Auto Parts LTD. The negative review raises serious concerns about customer service, communication, and potentially the handling of parts and billing issues. The positive review, while acknowledging a common challenge with inventory accuracy at junkyards, praises the helpfulness and friendliness of the staff and the competitive pricing. This suggests that customer experience may vary depending on the specific situation and the staff member involved.

Potential local users should be aware of these contrasting experiences. If considering Speedway Auto Parts LTD, it might be advisable to call ahead to inquire about the availability and condition of the specific part needed. Given the discrepancy mentioned in one review between online and actual inventory, it might also be beneficial to clarify the process for checking the yard if the part is not immediately located. Additionally, it would be wise to clearly understand the terms of sale and any potential warranty offered on used parts.

Promotional information is not provided in the given data. Used auto parts providers may occasionally have sales or specials on certain items or offer discounts for specific customer groups (e.g., mechanics). Local users would need to contact Speedway Auto Parts LTD directly to inquire about any current promotions or special offers that might be available.

In conclusion, Speedway Auto Parts LTD in Joliet, IL, appears to be a used auto parts provider with a yard inventory of salvaged vehicles. Customer experiences seem to vary, with one reviewer reporting significant issues with customer service, communication, and billing, while another found the staff helpful and the prices competitive, despite inventory discrepancies. Local users seeking used auto parts from this location should be prepared to potentially navigate inventory challenges and may want to prioritize clear communication with the staff regarding part availability, condition, and terms of sale.