Rt. 20 Automotive & Cycle Repair, LLC

Located at 26040 Glenwood Rd # B, Perrysburg, OH 43551, USA, Rt. 20 Automotive & Cycle Repair, LLC stands as a highly-regarded destination for vehicle and cycle maintenance and repair. With a strong commitment to customer satisfaction and a reputation for reliable service, this establishment has garnered significant praise from local users. You can reach them at (419) 494-3457 or +1 419-494-3457.

The Auto Repair Stations category aptly describes the comprehensive services offered by Rt. 20 Automotive & Cycle Repair, LLC. They are a dedicated facility providing a wide array of solutions for both automobiles and motorcycles, ensuring vehicles are safe, reliable, and performing optimally. Their focus is on delivering expert care and clear communication, which is crucial in the auto repair industry.

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One of the recurring themes in customer feedback for Rt. 20 Automotive & Cycle Repair, LLC is the positive and welcoming environment. Clients consistently highlight the friendly and approachable nature of the staff, emphasizing that their interactions are among the best they've experienced at a repair shop. The sentiment of trust and respect is clearly evident, as customers feel comfortable and well-informed throughout the service process. Reviews often praise the professionalism and courtesy of everyone at the business, making for a pleasant experience from appointment scheduling to vehicle pick-up. Customers have noted that the waiting area is kept clean, a small but significant detail that contributes to a comfortable atmosphere. The emphasis on transparency and honesty is also a key aspect of their environment; many appreciate that the team does not push unnecessary services, providing objective assessments and recommendations instead. This creates an atmosphere where customers feel empowered and confident in the decisions they make regarding their vehicle's care.

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Rt. 20 Automotive & Cycle Repair, LLC offers a wide range of services designed to address nearly any automotive or cycle need. Their expertise covers everything from routine maintenance to complex engine work. Key services include:

• Oil Change and Maintenance: Essential for vehicle longevity and performance, they provide thorough oil changes and preventative maintenance to keep engines running smoothly.

• Tire Services: This includes tire rotation, which is often part of routine maintenance, as well as comprehensive tire service and repair, ensuring optimal traction and safety. They also offer wheel alignments.

• Brakes: From inspections to full brake system repairs, they ensure your braking system is reliable and safe.

• AC / Heat Repair: Keeping you comfortable on the road, they handle all aspects of your vehicle's heating and air conditioning systems.

• Diagnostics: Utilizing modern diagnostic equipment, their technicians can accurately identify issues, providing detailed reports, sometimes with pictures, sent directly to your phone. This transparency is highly valued by customers.

• Engine Repair: For more significant issues, they are equipped to handle intricate engine repairs, aiming to get your vehicle back on the road swiftly.

• Steering and Suspension: Addressing issues related to handling and ride comfort, ensuring your vehicle drives smoothly and safely.

• Transmissions: They can diagnose and repair transmission problems, a critical component for vehicle operation.

• Fluid Services: Comprehensive fluid checks and replacements to ensure optimal performance and longevity of various vehicle systems.

• Windshield Replacement: Providing precision windshield replacements for clear visibility and a safe journey.

• Fleet Services: They offer dependable fleet services, keeping business vehicles in peak condition and minimizing downtime.

The ability to service all makes and models, including specific popular makes like Ford, Honda, Jeep, and Toyota, underscores their broad expertise. Customers appreciate the detailed reports received after inspections, which help them understand the health of their vehicle and any necessary future work.

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Several features distinguish Rt. 20 Automotive & Cycle Repair, LLC, making them a preferred choice for many:

• Experienced and Professional Technicians: The team, including individuals like Bill Monhollen who has received direct praise from customers, is consistently described as highly experienced and knowledgeable. Their ability to quickly and accurately diagnose and resolve issues is a significant asset.

• Transparent Communication: Customers frequently mention that they are kept informed throughout every step of the repair process. This includes detailed explanations of services needed, cost estimates, and digital reports with photos, ensuring no surprises.

• Efficiency and Timeliness: The shop strives for efficient service, aiming for same-day service where possible to minimize customer downtime. They provide reliable time estimates, understanding the importance of getting vehicles back on the road quickly.

• Customer-Centric Approach: The team is described as "not pushy" and focused on recommending only necessary services, building trust and long-term relationships with clients.

• Strong Warranty: Rt. 20 Auto Repair offers a 2-year/24,000-mile nationwide warranty on parts and labor, honored at over 14,000 locations. This provides significant peace of mind for customers, demonstrating confidence in their work.

• Convenient Amenities: For added customer convenience, they provide free loaner cars for overnight repairs and a shuttle service to get customers to their homes or offices. After-hours drop-off and pick-up options are also available.

• Digital Inspections: The use of 100-point electronic inspections with detailed reports and pictures emailed to the customer is a modern approach that enhances transparency and understanding.

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Rt. 20 Automotive & Cycle Repair, LLC periodically offers promotions to provide added value to their customers. While these offers are subject to change and have specific expiration dates, they demonstrate a commitment to affordability and customer savings. Past and potential promotions have included:

• Full Synthetic Oil Change Specials: Often includes a 100-point electronic inspection with detailed vehicle health reports and pictures emailed to the customer. These promotions are typically for a limited time and may have specific terms regarding oil quantity and vehicle types.

• Repair and Maintenance Service Discounts: Tiered discounts for repairs or maintenance services above certain monetary thresholds (e.g., $12 off services of $100 or more, $25 off $250 or more, $50 off $500 or more). These usually exclude tires, batteries, and oil changes and cannot be combined with other offers.

• "Tires at Cost" with Enhanced Install Package: A notable offer that includes tire mounting, valve stems, and free lifetime rotations, balancing, and flat repairs, along with a free alignment check and a 2-year road hazard warranty. This unique offering highlights their dedication to providing comprehensive value for tire purchases.

• Free Digital Diagnostic Inspections: A valuable service that allows customers to receive a thorough assessment of their vehicle's condition without an initial cost.

• Membership Benefits: While specific details of a "Join The Club" are not extensively detailed, it suggests potential for loyalty programs or exclusive deals for recurring customers.

It's always recommended to check their official channels or contact them directly for the most current promotional offers and to inquire about eligibility. These promotions reflect their commitment to making quality vehicle care accessible and affordable for the local community.