Roulie's Auto

Located at 27 W Forest Ave, Englewood, NJ 07631, USA, Roulie's Auto operates as an "Auto Repair Station" serving the local community of Englewood, New Jersey. This establishment offers services related to car repair and maintenance, aiming to address various automotive needs for vehicle owners in the area.

Roulie's Auto's presence on West Forest Avenue places it within Englewood, a bustling community in Bergen County, New Jersey. The accessibility of the location would be a factor for local residents and those commuting through the area who require automotive services. While specific details about the physical environment of the repair shop, such as its waiting area or workshop cleanliness, are not widely available, generally, auto repair stations are set up to facilitate vehicle diagnostics, repair, and maintenance tasks. The layout typically includes bays for vehicle work, specialized equipment for various repairs, and potentially a reception area for customer interactions.

As an "Auto Repair Station," Roulie's Auto is expected to provide a range of general automotive repair and maintenance services. The core offerings of such a business typically include, but are not limited to:

• Diagnostic Services: Identifying issues using diagnostic tools and expertise to pinpoint the root cause of vehicle problems.
• Engine Repair and Maintenance: Addressing engine performance issues, routine tune-ups, and more extensive engine overhauls.
• Brake Services: Inspection, repair, and replacement of brake components such as pads, rotors, calipers, and brake fluid.
• Oil Changes and Fluid Checks: Routine maintenance essential for vehicle longevity, including oil and filter replacement, and checking other vital fluids.
• Tire Services: Tire rotation, balancing, repair, and replacement.
• Suspension and Steering Repair: Addressing issues related to vehicle handling and ride comfort.
• Electrical System Diagnostics and Repair: Troubleshooting and fixing problems with the vehicle's electrical components, including batteries, alternators, and wiring.
• Air Conditioning and Heating System Services: Repair and maintenance of climate control systems.

While a comprehensive list of specific services offered by Roulie's Auto is not publicly detailed, these are the common types of services an auto repair station typically provides to meet the varied needs of its clientele.

The information available regarding Roulie's Auto includes direct customer feedback, which offers varied perspectives on the business and its owner, Roulie. One review describes a significantly negative experience, stating that a car went into the shop running but left not running. This customer reported issues with communication, alleging that the owner, Roulie, refused to return calls and eventually hung up on them. The customer also observed their car sitting with the hood ajar for an unknown duration, leading to a strong recommendation against using the business due to perceived risk and lack of trust. This review conveys serious concerns about communication, vehicle care, and customer service.

Conversely, another review provides a more positive perspective, highlighting that Roulie is "Always willing to go above and beyond your expectations" and is "very cordial and has a very positive attitude." This conflicting feedback suggests that customer experiences at Roulie's Auto can vary. The positive review indicates that some customers may find the owner to be personable and dedicated to exceeding expectations, while the negative review points to significant breakdowns in communication and vehicle handling for others. These contrasting views form the primary insight into the customer-facing features of this establishment.

Publicly available information does not extensively detail specific promotional offers or unique programs run by Roulie's Auto. However, auto repair stations generally aim to attract customers through competitive pricing, transparent quotes, and reliable service. Customers interested in services at Roulie's Auto are advised to directly contact the business to inquire about their service offerings, pricing, and any potential promotions that may be available. Contact can be made via phone at (201) 568-4600 or +1 201-568-4600 for direct communication with the shop regarding their capabilities and scheduling. As with any service provider, potential customers are encouraged to communicate their needs clearly and confirm service expectations prior to any work being performed, and to consider the available customer feedback when making their decision.