Retro Paint and Body

(16 reviews)

Auto Repair Stations New Mexico Bernalillo County Albuquerque Wells Park 2nd Street Northwest

Bernalillo County . New Mexico

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+1 505-507-9047
1615 2nd St NW, Albuquerque, NM 87102, USA

Operating Hours

Monday 8:00 AM - 6:00 PM

Tuesday 8:00 AM - 6:00 PM

Wednesday 8:00 AM - 6:00 PM

Thursday 8:00 AM - 6:00 PM

Friday 8:00 AM - 6:00 PM

Saturday 10:00 AM - 4:00 PM

Sunday 11:00 AM - 2:00 PM

Retro Paint and Body Introduce

Retro Paint and Body is a specialized automotive service provider that focuses on the aesthetic restoration and repair of vehicles, falling squarely within the "Auto Repair Stations" category, but with a distinct emphasis on cosmetic and structural bodywork. While the name might suggest a primary focus on vintage or classic vehicles, many modern body and paint shops adopting "Retro" in their name often blend traditional craftsmanship with contemporary techniques to deliver high-quality finishes for a wide range of vehicles, from daily drivers to custom builds and cherished classics.

The environment at a Retro Paint and Body shop is characterized by precision and meticulous attention to detail. These facilities are typically equipped with dedicated paint booths, specialized body repair tools, and often advanced color-matching technology. The workshop area is generally clean and organized, crucial for preventing contamination during paint application and ensuring a flawless finish. You'll likely find a reception area where customers can discuss their vehicle's damage and desired outcomes, often with visual aids or samples of paint finishes. The emphasis on aesthetics means the environment is geared towards careful, dust-free work, utilizing professional lighting to highlight imperfections and ensure high-quality results. Whether working on a minor scratch or a full body restoration, the environment reflects a commitment to craftsmanship and the art of automotive refinishing.

The services offered by Retro Paint and Body are comprehensive in the realm of automotive aesthetics and structural integrity following damage. Their core services include: collision repair, where they expertly address damage from accidents, ranging from minor fender benders to significant structural issues. This often involves panel beating, frame straightening, and replacement of damaged body parts. A major part of their offering is automotive painting and refinishing, which includes color matching to seamlessly blend new paint with existing finishes, full vehicle repaints, and custom paint jobs. They also specialize in dent repair, utilizing techniques like paintless dent repair (PDR) for minor dings, and traditional methods for larger dents. Scratch removal and paint correction are also common services, aiming to restore the vehicle's surface to a pristine, showroom-quality appearance. Furthermore, they may offer services such as headlight restoration, rim respraying, and even classic car restoration or refurbishment, which involves bringing vintage vehicles back to their original glory or customizing them to client specifications. For insurance claims, many such facilities assist customers through the process, liaising with insurance companies to streamline repairs. This comprehensive suite of services ensures that any cosmetic or structural damage to a vehicle can be professionally addressed.

Several key features distinguish Retro Paint and Body shops. One of the most significant is their specialized expertise in paint and bodywork. Unlike general mechanics, these establishments possess a deep understanding of vehicle body structures, paint chemistry, and finishing techniques. Their commitment to quality finishes is paramount, often using premium paints and materials to ensure durability, color accuracy, and a factory-like or superior appearance. Many modern paint and body shops leverage advanced technology, such as computerized color matching systems and sophisticated spray booths, to achieve impeccable results. For shops that embrace the "Retro" aspect, a unique feature might be their expertise in classic and vintage car restoration, requiring specialized skills in metal fabrication, traditional painting methods, and an understanding of historical vehicle authenticity. Customer service is also a key feature, with many shops priding themselves on transparent communication, providing detailed estimates, and keeping customers informed throughout the repair process. The ability to handle insurance claims efficiently is another valuable feature, simplifying the process for customers after an accident. Finally, a focus on durable, long-lasting repairs means that many offer warranties on their workmanship and the paint products used, providing customers with peace of mind.

In terms of promotional information, Retro Paint and Body shops often employ a mix of traditional and digital marketing. They may offer promotions on specific services, such as discounts on full vehicle repaints or special rates for dent removal packages. Seasonal promotions might include deals on paint protection services or rust prevention treatments. Given their specialization, many rely on showcasing their craftsmanship through online portfolios, before-and-after photos, and customer testimonials, effectively turning their past work into a powerful form of promotion. They might also engage in local advertising, partner with insurance companies, or participate in local automotive events to raise their profile. For current promotions, it is always recommended for local users to visit the specific Retro Paint and Body shop's official website, if available, or directly contact them via phone or in person. They may also be found on local business directories or social media platforms where they announce their latest offers. These promotions are designed to attract customers seeking high-quality body and paint services, highlighting their expertise in restoring vehicles to their original aesthetic appeal or customizing them to unique preferences.

Retro Paint and Body Location

Retro Paint and Body Customer Reviews

Retro Paint & Body Inc is the NEW Paint & Body shop that moved to this address but has been around for decades. Retro did a great job on a couple of our family autos. It seems that some of the reviews are for the previous shop that was at this address & not related to Retro. Give Retro Body Shop Inc a try. You'll be pleased.

Oct 05, 2024 · M M.

Over the years I have used this shop to do 4 full paint jobs. Gene has always been great, I am at a loss as to what happened this time. We had discussed completing the work before I was going out of town. That gave the shop almost 3 weeks to do the job. It was not done before I left which was not a big deal. I figured giving them an extra 10 days that the car would definitely be done when I got back. Nope, it wasn't. I was told that I could pick it up the next day at lunchtime. I got there and had to stand around and wait for more than 30 minutes while they cleaned the windows, put the license plates back on etc. Part of what I paid for was to refinish the headlights. For whatever reason, after having the car almost a month, that was not done. Lastly, none of the trim trim was not put back on the car. I was told they had to order clips to reattach since the old ones broke when disassembled. I was told they were ordered and would be in the following Monday. Monday, crickets...Tuesday at 10a I called to see if they were in and was told no. Gene was "calling to check now". 3 hours pass with no update so at 2p I call him again. I was told they were not in so they were at Napa looking. (Why they did not go directly to the BMW dealer is beyond me) The rest of the day passes with NO returned call, no update, not a word! At that point I was done. I live 45 minutes from the shop so getting there is not the easiest for me as I need to plan for a ride. I had the car put back together and refinished the headlights elsewhere. I have contacted Gene 2x in the last week requesting a refund for the work I paid for that they did not complete. And as you might have guessed, crickets.... They do good paint and body work but the unnecessary delays and mostly the complete lack of communication has left me no choice to take my future business elsewhere. Sad that it has come to this as I have spent about $8000 painting 4 cars and would have thought I was a good customer who deserved to be treated fairly. I guess I was wrong.....

Dec 24, 2022 · Mark Fagus

DO NOT USE THIS BODY SHOP! Gene has lied, taken over 2 months to get anything done, and now has completely ghosted me. I have no clue what is going on with my car, he told me he took it to Mercedes 2 weeks ago - Mercedes has no record of receiving it. He won't return my calls, I can't locate my car using the locator app, and I'm pretty sure I'm out thousands of dollars, not to mention the rental costs I'm accruing each day this farce continues.

Dec 13, 2022 · Connor Tibbetts

Absolutely the worst service ever. I went to Gene because he works on my cousins car and thought he would be professional and proficient. Itb has now been 6 months for a 9 day job, he gives me his word it will be done than dissappear until I threaten to report my vehicle stolen, then gives the run around and disappears again. I have now been borrowing cars and paid 2000$ of rental car fees and im a single mother of 5 and stil he has not returned my car. He lied and saidbhe was in network with my insurance. When my insurance called him he said he was waiting on parts but yet told me September 1 he had everything he needed. I am tired of being strung along and just want me vehicle but I don't even trust he is going to fix my car correctly at this point.

Dec 07, 2022 · Marie

BEST IN ABQ! Gene was a lifesaver, professional and went out of his way to help me when he didn't have to. Gene and sons took care of my door, gas leak after I was wrecked. Real family business, and He even recognized that my car had further damages and helped pay for my window and allowed me to get my car back fast after somebody broke in and stole my items. I’m very grateful I went to him for all the damages because it was the most help I have gotten from any car service.

Jan 27, 2022 · Cowboy Killer