Reliable Body Shop

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  • +1 505-903-6344
  • www.albuquerquecollision.com
  • 9901 Coors Blvd NW, Albuquerque, NM 87114, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Reliable Body Shop Introduce

Within the expansive "Auto Repair Stations" platform category, while many businesses focus on mechanical or parts sales, a crucial segment is dedicated to restoring vehicles after accidents or damage: the auto body shop. Reliable Body Shop fits squarely into this vital category, specializing in collision repair, dent removal, painting, and overall aesthetic restoration of vehicles. For local users, understanding the specific expertise and comprehensive services offered by Reliable Body Shop is essential when faced with the aftermath of an accident, or simply seeking to restore their vehicle's appearance.

The environment at Reliable Body Shop is meticulously designed to facilitate high-quality body work and painting. Unlike a typical mechanical repair garage, you will observe a distinct emphasis on cleanliness, specialized equipment, and dedicated work zones. The facility typically features a spacious main repair area with multiple bays, often equipped with vehicle lifts, frame straightening machines, and specialized tools for pulling dents and panel repair. A key component of a professional body shop is its paint booth, which is a sealed, dust-free, and temperature-controlled environment essential for achieving a flawless paint finish. Mixing rooms for precisely matching automotive paints are also standard. The overall atmosphere conveys a sense of precision and artistry, as much of the work involves restoring the vehicle's original form and finish. Customer service areas are usually clean and comfortable, often with a reception desk to manage appointments and facilitate communication with insurance companies. The environment is structured to ensure that every step of the repair process, from initial damage assessment to final detailing, is performed under optimal conditions to achieve superior results.

Reliable Body Shop, as a specialized "Auto Repair Station" focused on cosmetic and structural vehicle damage, offers a comprehensive range of services and procures specific goods necessary for these repairs. Their core offerings are extensive and critical for restoring a vehicle to its pre-accident condition, or better:

  • Collision Repair: This is their primary service, encompassing the full spectrum of repairs needed after a vehicle has been involved in an accident. This includes assessing structural damage, repairing or replacing damaged body panels, and restoring the vehicle's integrity.
  • Dent Removal and Repair: Addressing various types of dents, from minor door dings to larger impacts. This can involve traditional dent repair methods (filling, sanding, painting) or Paintless Dent Repair (PDR) for smaller, non-creased dents where the paint is undisturbed.
  • Frame Straightening: Utilizing advanced frame machines and laser measuring systems to restore a vehicle's frame or unibody to factory specifications after structural damage, ensuring proper alignment and safety.
  • Auto Painting and Refinishing: Expert paint matching using sophisticated color-matching technology, along with professional application of primer, base coat, and clear coat in controlled environments to achieve a seamless, durable, and factory-quality finish. This includes full repaints or spot repairs.
  • Bumper Repair and Replacement: Repairing cracks, scuffs, and punctures on plastic bumpers, or replacing them entirely if damage is too severe.
  • Hail Damage Repair: Specializing in repairing widespread dents caused by hail, often utilizing PDR techniques.
  • Fender, Door, and Hood Repair/Replacement: Addressing damage to specific exterior body panels, including removal, repair, and precise reinstallation.
  • Glass Replacement: Arranging or performing replacement of damaged windshields, side windows, and rear windows, often integrating with ADAS (Advanced Driver-Assistance Systems) recalibration if necessary.
  • Minor Scratches and Scuff Repair: Addressing superficial damage that can be buffed out or requires minor paint touch-ups.
  • Headlight Restoration: Cleaning and polishing foggy or yellowed headlight lenses to improve clarity and appearance.
  • Vehicle Detailing: Often offered as a final touch after repairs, including interior and exterior cleaning to present the vehicle in its best possible condition.
The "goods for sale" at a body shop are implicitly integrated into their services. They purchase and utilize a wide array of automotive parts and materials, including OEM (Original Equipment Manufacturer) and aftermarket body panels, bumpers, lights, glass, automotive paints, primers, clear coats, body fillers, and various abrasives and consumables. The ultimate "good" provided to the customer is the restored vehicle itself, delivered with precision and quality parts.

Several features distinguish Reliable Body Shop and contribute to its status as a trusted "Auto Repair Station" for body work. One crucial feature is their expertise in collision repair and restoration. Unlike general mechanics, body shop technicians possess specialized skills in metalwork, plastic repair, painting, and intricate assembly, often holding certifications from industry organizations (e.g., I-CAR) or specific manufacturers. Another significant feature is the use of state-of-the-art equipment, including frame machines, paint booths, and advanced diagnostic tools necessary for modern vehicle body and structural repairs. This ensures that repairs are not only aesthetically pleasing but also structurally sound and safe. Reliable Body Shop often emphasizes its ability to work seamlessly with insurance companies, guiding customers through the claims process, providing accurate estimates, and handling direct billing, which greatly alleviates stress for accident victims. Their commitment to quality craftsmanship and attention to detail ensures that repairs are virtually undetectable, restoring the vehicle to its pre-accident condition or even enhancing it. Many reputable body shops offer warranties on their work, providing customers with peace of mind regarding the longevity and durability of the repairs. The focus on customer satisfaction, including clear communication and timely updates throughout the repair process, is also a hallmark of a reliable body shop. Their ability to handle a wide range of damage, from minor dings to major structural repairs, positions them as a comprehensive solution within the "Auto Repair Stations" category.

Promotional information from Reliable Body Shop would primarily focus on reassuring potential customers of their expertise, quality, and ability to handle stressful situations like accident repairs. Local users can expect promotions such as:

  • Free Estimates and Consultations: A standard offer to provide a no-obligation assessment of damage and cost of repair, which is crucial for insurance claims.
  • Insurance Claim Assistance: Highlighting their experience in working with all major insurance providers and assisting customers through the claims process.
  • Warranty Information: Emphasizing their commitment to quality by prominently advertising warranties on their labor and painted surfaces.
  • Before-and-After Galleries: While not a discount, showcasing dramatic transformations of damaged vehicles on their website or in their waiting area serves as powerful visual proof of their capabilities and quality of work.
  • Customer Testimonials and Reviews: Featuring positive feedback from satisfied customers to build trust and demonstrate a track record of reliability.
  • Fleet Service Programs: For businesses with multiple vehicles, offering preferred rates or dedicated service agreements for collision repair.
  • Detailing Packages: Sometimes bundled with larger repairs or offered as a standalone service, providing discounts on comprehensive vehicle detailing.
  • Seasonal Promotions: Although less common for collision repair, they might run promotions for specific services like hail damage repair after a storm, or minor dent removal specials.
  • Online Appointment Scheduling: Promoting convenience through online scheduling tools.
These promotions are typically communicated through their official website, local online directories, social media (displaying before-and-after photos), and perhaps local print advertisements. Given the nature of their services, word-of-mouth referrals from satisfied customers are often the most impactful form of promotion. For any local user in need of professional collision or body repair, looking for Reliable Body Shop's detailed service descriptions and customer assurances online would be a beneficial first step.

Reliable Body Shop Location

Reliable Body Shop Customer Reviews

Not even worth getting 1 star but you have to leave 1 star in order to post . The worst experience ever that i have had buying a car. We came in to look, found one we liked but for some reason sales wasnt wanting to work with us on that particular truck, we went out and looked, i found one that i liked. The numbers were great so we signed. Well we had taken the truck home noticed that what seemed to be oil spots in the bed of the truck were getting worse by the day. Called up our sales guy and he said well im in the process of getting my car out of the tow yard as it was towed blah blah blah and then he was mysteriously fired. Finally got ahold of someone and was able to get the bed liner redone. Now Time for tinting the windows. I was told that my appointment was on a certain day at a time, even had a text confirming that time slot. I show up at my appointment time and service didnt even greet me as i walked in they actually looked pretty bothered that i walked in at 12, must have been there lunch time, any way one guy says well your appointment was at 11 but if you leave your truck here we can have it done at end of day. I said no im leaving with my truck in a hour when my tint is done. The guy says well i have to check with the guy who does it, so i said you do that and get your manager as well. The guy comes back and says well our 12 appointment canceled we will have that done but we cant start for 20 mins. Finally 2 pm my truck was done. I go to get in my truck noticed that on my door looks like a ding with paint missing from my drivers side door, a dent on the outter part of the window, Some guy by jason says dont worry mam we will get that fix, noticed my passenger mirror had scratches on when i got home. Jason calls and says we have ordered touchup paint and that part because we do not carry those in our parts or body shop. Fine!!! finally a month later body shop calls and says oh we have this touch up paint and part when can you come in, i say well ill be in this particular day. I get to body shop and the guy that called me didnt seem to have recollection that i even called. He then tells me well let me call sales, he calls sales and he says oh yes we were to just touch up the spot with paint and call it good. Im like please explain this touch up call it good process. He says well we will place a tear drop of paint on the chip and youre done. Im like are you buffing it out? He says no we will place the paint, youll notice spot but not the chip. I said um no excuse me you will buff it out and fix it. Its now end of day next day (mind you body shop said oh yep itll be done by tomorrow) I call body shop to get the status and the guy i spoke to yesterday states well they ordered the wrong part for the door. We are having it delivered as we dont have the part in house but your truck should be done by 6. We'll we go pick up our truck and guess what thr literally just dabbed a drop of paint and called it good. Now guess what they get to pay for a rental and redo the whole door. So word to wise DO NOT BUY FROM THEM!!

Sep 26, 2023 · Melissa Brennan

BEST EXPERIENCE EVER. I had the pleasure of working with Sascha. He is very knowledgeable, professional, kind & constantly kept in touch to let me know what the status was. My vehicle is in better condition than before the accident even happened. Customer service is top notch, Sascha is a true asset to Reliable Chevrolet and I know if I ever need work done I will be in good hands here! Thanks a million Sascha!

Jan 09, 2020 · Makayla Archibeque

I had my 10,000 mile 2017 vehicle repaired at Reliable Chevy Collision Collision Center. I am very pleased with the quality of service I recieved at this dealership. The gentlemen who took care of my repair file was very professional and directed all my customer needs. The process was seamless from start to finish. I only shop Chevy when it comes to vehicle parts and service. I felt comfortable leaving my vehicle knowing it would be in good hands and handled with care. I can now rest a sure that genuine GM parts, quality, and pride were used in the repair of my equinox. Thank you Reliable Chevy for making my vehicle look new again.

Feb 26, 2018 · Husky SMR

terrible customer service. No one even greeted me when I brought my car in for an insurance claim service. I finally called after they had my car for two weeks and they said it was finished last week and ready for pick up. Said they sent a text message of which I never received. Left them two contact numbers and no one ever called or left a message. I will never be back for anything and I will be telling everyone about this horrible experience.Kyle was my contact person so avoid him at all costs.

Sep 26, 2018 · Aimie

Worse place to get your exterior done they never know when they’re going to be done alway moving the dates back. The cost was only 1,000 for a door dent and door paint that’s it, they had my car for 2 months.

Oct 10, 2023 · Joseph Baca