Larry H. Miller Collision West

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  • Intro
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  • Location
  • Reviews
  • +1 505-897-8450
  • www.lhmcollisioncenter.com
  • 9733 Coors Blvd NW, Albuquerque, NM 87114, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Larry H. Miller Collision West Introduce

For residents of Albuquerque, New Mexico, particularly on the city's west side, experiencing a vehicle collision can be a highly stressful event. In such circumstances, Larry H. Miller Collision West emerges as a crucial "Auto Repair Station" dedicated to restoring damaged vehicles to their pre-accident condition. As part of the extensive Larry H. Miller Dealerships network, this collision center benefits from a deep understanding of vehicle intricacies and a commitment to high-quality, manufacturer-compliant repairs. They operate as a specialized body shop, offering a comprehensive range of services and leveraging advanced technology to ensure vehicles are returned safely and aesthetically to their owners.

Environment and Customer Experience

Larry H. Miller Collision West, located at 9733 Coors Blvd NW, Albuquerque, NM 87114, is designed to provide a professional and reassuring environment for customers dealing with vehicle damage. The facility is typically modern, clean, and well-organized, reflecting the precision and care taken in auto body repair. Waiting areas are generally comfortable, aiming to provide a calm space during what can be a challenging time for vehicle owners.

A significant focus is placed on customer communication and transparency. Service advisors at Larry H. Miller Collision West are trained to guide customers through the often-complex process of collision repair, from initial assessment and estimating to working with insurance companies and providing updates on repair progress. They understand the importance of keeping customers informed every step of the way, aiming to alleviate stress and build trust. While individual experiences can vary, the overall goal is to deliver a seamless and supportive process, ensuring customers feel confident that their vehicle is in capable hands.

Comprehensive Collision Repair Services

As a dedicated collision center, Larry H. Miller Collision West offers an extensive array of services tailored to address all types of vehicle damage resulting from accidents, wear, or environmental factors. Their services are designed to return vehicles to manufacturer-specified standards for safety, performance, and appearance. Key offerings include:

  • Full Collision Repair: This encompasses everything from minor dings and scratches to significant structural damage, involving comprehensive bodywork, chassis repair, and component replacement.
  • Dent Repair & Removal: Expert repair of various types of dents, including paintless dent removal (PDR) for minor damage, which helps preserve the original paint finish.
  • Auto Painting & Refinishing: Utilizing state-of-the-art paint booths and computerized color-matching technology (such as BASF®'s Waterborne Automotive Refinish Solution, as mentioned for some LHM centers) to achieve a factory-quality finish that seamlessly matches the vehicle's original color and trim.
  • Frame Straightening: Precision frame and unibody repair using advanced measuring systems to restore the vehicle's structural integrity, which is critical for safety and handling.
  • Auto Glass Repair & Replacement: Repair or replacement of damaged windshields, side windows, and rear glass, ensuring proper sealing and functionality.
  • Bumper Repair & Replacement: Comprehensive services for damaged bumpers, including plastic welding, reshaping, and full replacement.
  • Hail Damage Repair: Specialized techniques and tools to address widespread hail damage efficiently and effectively.
  • Auto Body Rust Repair: Addressing and repairing rust damage to preserve the vehicle's body and prevent further corrosion.
  • Wheel Restoration: Repairing cosmetic damage to wheels, such as scratches, scuffs, and curb rash, to restore their appearance.
  • Vehicle Detailing Services: Professional cleaning and detailing to ensure the vehicle looks its best after repairs are completed.

The facility is equipped to handle a wide range of vehicle makes and models, and as part of a large dealership group, they often have access to brand-specific knowledge and parts for popular manufacturers.

Key Features and Distinctive Advantages

Larry H. Miller Collision West distinguishes itself through several key features that highlight its commitment to quality, safety, and customer peace of mind:

  • I-CAR and Manufacturer Certified Technicians: A paramount feature is that their technicians are highly trained, often holding I-CAR Gold Class certification (an industry standard for collision repair excellence) and specific manufacturer certifications. This means they are continuously updated on the latest vehicle technologies, materials, and repair procedures for various brands, ensuring safe and accurate repairs that adhere to OEM specifications.
  • Advanced Repair Technology: The collision center invests in state-of-the-art equipment, including advanced diagnostic tools, precision measuring systems for frame repair, and modern paint booths. This technology enables them to perform complex repairs with high accuracy and efficiency.
  • Works with All Insurance Companies: Larry H. Miller Collision West operates closely with all major insurance carriers, acting as a preferred or direct repair facility for many. They assist customers in navigating the insurance claims process, providing accurate estimates and direct communication with insurers to streamline approvals and minimize customer hassle.
  • Use of High-Quality Parts and Materials: They prioritize using high-quality parts, including genuine OEM parts when necessary and recommended, to ensure the integrity, safety, and performance of the repaired vehicle. The use of eco-friendly paint systems (like BASF® Waterborne Automotive Refinish Solution) also highlights a commitment to environmental responsibility.
  • Lifetime Workmanship Warranty: A significant benefit for customers is the backing of a lifetime workmanship warranty on all repairs. This guarantees that any defects in workmanship will be corrected free of charge, providing long-term confidence in the quality and durability of the repair.
  • Customer Satisfaction Focus: The Larry H. Miller Group as a whole emphasizes "enriching lives," and this philosophy extends to their collision centers. They aim to make the repair process as smooth and transparent as possible, focusing on customer communication and delivering results that meet or exceed expectations.
Promotional Information and Value

While specific, ongoing promotional offers for collision repair might not be as frequently advertised as routine maintenance specials, Larry H. Miller Collision West provides value through several key aspects:

  • Free Estimates: They typically offer free, no-obligation repair estimates, allowing customers to understand the scope and cost of the necessary work before committing.
  • Insurance Claim Assistance: Their expertise in handling insurance claims and acting as a liaison between the customer and their insurer is a significant value-added service, simplifying a potentially complex and stressful process.
  • Warranty on Repairs: The lifetime workmanship warranty serves as a powerful promotional tool, assuring customers of the quality and durability of the repair work.
  • Dealership Network Backing: Being part of the larger Larry H. Miller Dealerships network provides inherent trust and reliability. While direct collision repair promotions might be seasonal or localized, customers can often find service and parts specials across the wider LHM network that might indirectly benefit them (e.g., if parts are needed from a specific dealership's parts department).
  • Online Appointment Scheduling: The convenience of online appointment scheduling helps streamline the process for customers and is a key modern amenity.

In summary, Larry H. Miller Collision West in Albuquerque is a specialized "Auto Repair Station" that offers comprehensive and high-quality collision repair services. Their commitment to certified technicians, advanced technology, genuine parts (when appropriate), robust insurance coordination, and a lifetime warranty ensures that vehicle owners receive expert care and peace of mind when restoring their vehicles after an accident.

Larry H. Miller Collision West Photos

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Larry H. Miller Collision West Location

Larry H. Miller Collision West Customer Reviews

My usual body shop couldn’t get me in for a week so I decided to give this place a shot after my door was dented in a hit and run. Carlos was the best!!! He went above and beyond for me and made me feel like family. He was honest and actually cared, which is hard to find these days! Thank you Carlos! Albuquerque needs more workers like you! I will definitely be back…hopefully not too soon! lol

May 14, 2025 · Lyssa Lue

We bought a 2025 wrangler in Dec.There were 2 scratches, someone keyed it at the other location.It was brought to the cottonwood location right before we purchased and picked it up on a Saturday night.My salesperson Jarron took me to the collision center where they told me they would order the jeep badge and parts and call me when they were ready to schedule an appointment.I patiently wait 3 months and call them yesterday. The collision center tells me there's an estimate for the jeep but no approval from the sales dept. and I could pay out of pocket if I wanted the repair done.I would not have bought this jeep if you were going to do this to us.Why should we pay out of pocket for scratches, that were on the jeep, on a brand new jeep, that you said you would take care of it and fix it.The collision center can't even tell me the truth.I have to wait for my salesman to call me back.They were just going to ignore us,why did I have to call after 3 months for this!?Dishonest, poor customer service. Received the Jeep back 2 weeks later. Fixed one scratch on the cowl and "buffed" the second scratch.Just happy to have it back minus one expandable baton.My fault for leaving my personal protection weapon in it.But shame on them for stealing it.

Mar 17, 2025 · Nancy Trujillo

The shop did a great job on my repair. I really appreciate the communication and follow up of my assigned estimator Carlos Rodriguez. Carlos went above and beyond in make sure I was informed during my vehicle repair.

Apr 25, 2025 · Kevin Sanchez

If I ever need work on my car again I will absolutely return to this shop. They communicated the status of my car during the repair, they communicated with the insurance company as well. I was also extremely happy with the result of the repair on my car. I recommend this repair shop to anyone who wants quality work.

Feb 05, 2025 · Juliette Rohde

We had 2 trucks at the collision center over the last month-yes, we ran one truck into the other:). I can't say enough great things about the teams at Larry H Miller. Professional, communicate every step of the way. They actualy uncovered issues from a previous repair and were able to help have the previous issues remedied by the previous insurance company, saving us quite a bit of money. I would use this collision center again and I would highly recommend anyone looking for outstanding service and workmanship. Thank you to the entire team for your making this such a great experience. Keith and I truly enjoyed our interactions with all of you!

Feb 20, 2025 · Jennifer Sanchez