Ray Catena Lexus of Larchmont Service

Ray Catena Lexus of Larchmont Service, located at 1435 Boston Post Rd, Larchmont, NY 10538, USA, stands as a premier destination for Lexus owners seeking top-tier automotive care. As a recognized "Auto Repair Station," this establishment is not just a place to purchase parts; it's a comprehensive facility offering a full spectrum of services, from routine maintenance to complex repairs, all delivered with a focus on luxury and customer satisfaction. Local Lexus owners in Larchmont and surrounding areas will find a dedicated and professional environment for all their vehicle needs.

For direct communication, Ray Catena Lexus of Larchmont Service can be reached at (914) 833-5000 or via mobile at +1 914-833-5000. These contact numbers provide easy access for scheduling service appointments, inquiring about the availability of genuine Lexus parts, or discussing any specific vehicle requirements. The dealership aims to offer seamless and responsive customer support.

The environment at Ray Catena Lexus of Larchmont is designed to reflect the luxury and quality associated with the Lexus brand. Reviews often highlight an ambiance that is both inviting and professional, creating a comfortable experience for customers. The dealership and its service center are consistently described as first-quality showrooms, clean, well-maintained, and equipped with state-of-the-art tools and technology. For customers awaiting their vehicles, comfortable waiting areas are typically provided, ensuring a pleasant and productive wait. The overall atmosphere aims to provide a premium experience, aligning with the expectations of luxury vehicle ownership.

As a designated "Auto Repair Station" and part of the esteemed Ray Catena Auto Group, Ray Catena Lexus of Larchmont offers an extensive array of services and goods specifically tailored for Lexus vehicles. Their service department boasts a team of Lexus Certified Technicians, ensuring that every vehicle receives expert attention and care that adheres to manufacturer standards. Key services and goods for sale include:

• Genuine Lexus Parts and Accessories: They are a primary source for authentic Original Equipment Manufacturer (OEM) Lexus parts and accessories. This guarantees that any replacement components are engineered to fit precisely and perform optimally, maintaining the integrity and value of the vehicle. Customers can easily order parts online, and the dealership emphasizes the quality and durability of these genuine components.
• Routine Maintenance: This includes essential services such as oil changes (including for vehicles requiring synthetic or non-synthetic oil), tire rotations and pressure adjustments, brake inspections (pads, calipers, rotors) and replacements, fluid level checks and adjustments, and multi-point inspections. These services are crucial for prolonging vehicle life and ensuring peak performance.
• Advanced Diagnostic Services: Utilizing cutting-edge diagnostic equipment, their technicians can accurately identify and resolve complex vehicle issues, from engine problems to electronic system malfunctions.
• Comprehensive Repairs: From minor repairs to major overhauls, the service center is equipped to handle all levels of automotive repair, always using genuine Lexus parts. This includes specialized repairs for traditional combustion, hybrid, plug-in hybrid, and electric Lexus models.
• Tire Sales and Service: Ray Catena Lexus of Larchmont stocks a wide selection of original equipment replacement tires at competitive prices, often including a 2-year road hazard coverage. Services like wheel alignment, balancing, and tire installation are also provided.
• New York State Inspections: As an authorized inspection facility, they conduct required annual safety equipment and exhaust emissions tests, ensuring vehicles comply with state regulations.
• A/C System Service: Specialized services like A/C system cleaning and deodorization are available to ensure optimal climate control performance.
• Fuel Injection Cleaning: This service helps maintain engine efficiency and performance by cleaning the fuel injection system.
• Paintless Dent Removal: Providing solutions for minor body damage, contributing to the aesthetic maintenance of the vehicle.
• Vehicle Sales (New and Pre-Owned): Beyond service and parts, the dealership is a full-service Lexus dealer, offering a vast inventory of new Lexus models and L/Certified pre-owned vehicles. This means customers can buy their vehicle, get it serviced, and acquire parts all from one trusted location.
• Financing and Leasing: For vehicle purchases, the dealership provides a range of financing and leasing options, with dedicated experts to assist customers in finding suitable plans.

Ray Catena Lexus of Larchmont Service stands out for several key features that contribute to its reputation for excellence:

• Lexus Certified Technicians: A cornerstone of their service quality is the team of technicians who undergo rigorous, specialized training directly from Lexus. This ensures unparalleled expertise in handling Lexus vehicles and their intricate systems.
• Commitment to Genuine Parts: The exclusive use of OEM Lexus parts is a significant advantage, guaranteeing compatibility, durability, and maintaining the vehicle's original performance and safety standards. The dealership offers an exclusive Ray Catena parts warranty, doubling the factory parts warranty from 1-year/12,000 miles to 2-year/25,000 miles for customer-paid parts installed at a Ray Catena Dealership.
• Customer-Centric Approach: Reviews consistently highlight the exceptional customer service, with staff members such as Osama, Paolo, Ivan Nunez, Danny Piao, Brandon Paik, Joseph, and Jeff Symeon frequently commended for their professionalism, honesty, patience, and dedication to ensuring customer satisfaction. The emphasis on "no fluff" and straight-shooting communication is a recurring theme in positive feedback.
• Convenient Online Tools: The dealership offers online scheduling for service appointments and a platform to order parts, providing convenience and streamlining the customer experience.
• Comprehensive Care for All Lexus Types: They are equipped to service all Lexus models, including traditional combustion, hybrid, plug-in hybrid, and electric vehicles, reflecting their adaptability to the evolving automotive landscape.
• Lexus Luxury Care Program: Customers can benefit from programs like Lexus Luxury Care, which can assist with service payment plans, further enhancing the ownership experience.

Ray Catena Lexus of Larchmont Service frequently offers various promotions and specials to provide added value to its customers. These include:

• Complimentary Maintenance: New Lexus vehicles typically come with complimentary scheduled maintenance for the first two visits (6 months/5,000 miles and 12 months/10,000 miles, whichever comes first). L/Certified by Lexus vehicles also receive a complimentary scheduled maintenance program covering the next four visits within 2 years or 20,000 miles from the purchase date.
• Service Specials and Coupons: Ongoing seasonal service specials are available, often including discounts on specific services. Examples include a Wheel Alignment Special for $199.99 (regularly $249.99), $50 off Front Brake Pad and Rotor Replacement, $50 off Rear Brake Pad and Rotor Replacement, and Front Wiper Inserts for only $25.
• Complimentary Multi-Point Inspection: Often offered with scheduled service, providing a thorough check of the vehicle's health.
• Competitive Tire Pricing: They aim to offer competitive pricing on tires, often with road hazard coverage included.
• Exclusive Parts Warranty: As mentioned, an exclusive Ray Catena Parts Warranty provides double the factory coverage.

Customers are encouraged to check the dealership's official website or contact them directly for the most current and detailed promotional offers, as these can change periodically.

Customer reviews for Ray Catena Lexus of Larchmont consistently reflect a high level of satisfaction, particularly regarding sales and service. Many reviews praise the professionalism and honesty of the sales and service consultants, with specific mentions of individuals like Osama and Paolo for their exceptional service. Customers appreciate the straightforward approach and the luxurious ambiance of the dealership. The overall experience is often described as pleasant, effortless, and highly recommendable, with many customers returning for multiple vehicle purchases or services. While the vast majority of reviews are positive, isolated instances of communication issues or pricing concerns can be found, which is not uncommon for large dealerships. However, the overarching sentiment is one of trust and satisfaction with the quality of vehicles and the service provided.