R & Z Service

Auto Repair StationsNew MexicoBernalillo CountyAlbuquerqueKnob HeightsCarlisle Boulevard Southeast
Bernalillo County . New Mexico
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- Overview
- Intro
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- Location
- Reviews
- +1 505-255-2210
- 1200 Carlisle Blvd SE, Albuquerque, NM 87106, USA
Operating Hours
R & Z Service Introduce
When it comes to maintaining the safety and performance of your vehicle, finding a trustworthy and skilled auto repair station is paramount. R & Z Service aims to be that reliable partner for local users, offering a comprehensive range of automotive repair and maintenance services. Operating as an "Auto Repair Station," R & Z Service not only provides expert labor but also ensures access to the necessary parts for thorough and lasting repairs. While there may be multiple businesses named "R & Z Service" or similar (like "RZ Auto Repair LLC" or "R & S Automotive") across different locations, this introduction focuses on the general principles and services expected from a reputable auto repair establishment with this kind of naming convention, drawing from common attributes found in such businesses online.
A well-regarded auto repair station like R & Z Service typically invests in an environment that balances efficiency with customer comfort. You can expect a facility that is clean, organized, and equipped with the necessary infrastructure for modern vehicle diagnostics and repair. The service bays are usually well-maintained, showcasing a commitment to a professional workspace where vehicles are handled with care. For customers, a comfortable waiting area is often provided, offering amenities such as seating, possibly complimentary Wi-Fi, and a clear view of the service reception to facilitate transparent communication. The overall ambiance strives to be welcoming and reassuring, fostering trust between the mechanics and vehicle owners. The physical space reflects a commitment to both the technical precision of auto repair and the customer experience.
R & Z Service, as an auto repair station, is equipped to handle a broad spectrum of vehicle needs, ensuring your car remains reliable and safe on the road. Their service offerings typically span:
- General Maintenance: This includes essential routine services like oil changes, fluid checks and flushes, filter replacements (air, cabin, fuel), and comprehensive vehicle inspections to catch minor issues before they escalate.
- Brake Services: Complete brake system diagnostics, brake pad and rotor replacement, brake fluid flushes, and repair of ABS (Anti-lock Braking System) components. Ensuring your braking system is in top condition is crucial for safety.
- Engine Diagnostics & Repair: Using advanced diagnostic tools, technicians can accurately pinpoint issues indicated by the "check engine" light. Services include engine tune-ups, spark plug replacement, fuel system cleaning, engine repair, and even more extensive engine overhauls when necessary. They often handle both gasoline and diesel engines.
- Transmission Services: Repair and maintenance for both automatic and manual transmissions, including fluid flushes, filter changes, and addressing issues related to gear shifting and performance.
- Suspension & Steering: Repair or replacement of shocks, struts, control arms, ball joints, and tie rods, alongside professional wheel alignments to ensure proper handling and tire longevity.
- Electrical System Repair: Diagnosing and fixing issues with batteries, alternators, starters, wiring, and other electrical components that are vital for a vehicle's operation. This includes troubleshooting complex onboard computer systems.
- Tire Sales & Service: Offering a selection of tires, along with mounting, balancing, rotation, and flat tire repair. Proper tire maintenance is key for safety and fuel efficiency.
- Heating & Air Conditioning (HVAC): Diagnostics and repair of vehicle climate control systems to ensure comfortable driving in all weather conditions.
- Exhaust System Repair: Repair and replacement of mufflers, catalytic converters, and other exhaust components to ensure proper emissions and reduce noise.
- Pre-Purchase Inspections: Providing thorough inspections for individuals considering buying a used vehicle, helping them make informed decisions by assessing the car's true condition.
- Fleet Services: For businesses with multiple vehicles, they often offer specialized maintenance programs to keep commercial fleets running efficiently.
A key aspect of their service is the ability to work on a wide variety of vehicle makes and models, encompassing domestic, Asian, and European vehicles. This versatility makes them a convenient option for many local drivers.
To stand out in the competitive auto repair market, R & Z Service emphasizes several features that contribute to a positive customer experience and reliable repairs:
- Experienced & Skilled Technicians: Reputable auto repair stations like R & Z Service employ mechanics with years of experience. Many are likely ASE (Automotive Service Excellence) certified, indicating a high level of expertise and dedication to ongoing professional development. This ensures that repairs are performed correctly the first time.
- Advanced Diagnostic Equipment: Modern vehicles are complex, relying heavily on electronic systems. R & Z Service is equipped with state-of-the-art diagnostic tools and scanners that can accurately identify issues across various vehicle makes and models. This precision in diagnosis saves customers time and money by avoiding guesswork.
- Commitment to Quality Parts: While not explicitly an auto parts store in the retail sense, as an "Auto Repair Station," R & Z Service sources and uses quality automotive parts for all repairs. This commitment to using reliable components, often from trusted brands, ensures the longevity and performance of the repair.
- Transparent Communication: A highly valued feature in auto repair is clear and honest communication. R & Z Service strives to explain issues in an understandable manner, often providing detailed inspection reports (sometimes with pictures) and upfront estimates before any work begins. They prioritize keeping customers informed throughout the repair process.
- Customer Satisfaction Focus: Testimonials often highlight friendly staff, prompt service, and a willingness to go the extra mile. The aim is to build long-term relationships with customers based on trust and consistent quality service.
- Efficiency and Timeliness: Understanding that customers need their vehicles back quickly, R & Z Service works to provide efficient service and reliable turnaround times, particularly for routine maintenance and common repairs.
- Fair Pricing: They aim to offer competitive and fair pricing for their services, ensuring that quality auto repair is accessible to the local community.
While specific, real-time promotional offers for "R & Z Service" are not universally available or guaranteed to be consistently publicized, auto repair stations of this caliber commonly offer various promotions to attract and retain customers. Local users should always inquire directly with R & Z Service or check their official communication channels for current deals. Typical promotions found in the auto repair industry that R & Z Service might offer include:
- New Customer Discounts: A special introductory offer for first-time clients to encourage them to experience the service.
- Seasonal Maintenance Packages: Discounts on services relevant to specific seasons, such as winterization checks, summer AC service, or pre-road trip inspections.
- Oil Change Specials: Common discounts on conventional or synthetic oil changes, often bundled with a multi-point inspection.
- Brake Service Discounts: Special pricing on brake pad replacements or brake system checks.
- Tire Deals: Promotions on tire purchases, rotations, or balancing services.
- Military/Senior Discounts: Showing appreciation for veterans, active military personnel, and senior citizens with special rates on parts or labor.
- Referral Programs: Incentives for existing customers who refer new clients to the shop.
These types of promotions not only offer financial benefits to customers but also serve as a way for R & Z Service to demonstrate their commitment to value and community engagement.
R & Z Service Photos
R & Z Service Location
R & Z Service Customer Reviews
Pat and his team are our families go to place. We used them for over 10 years and were always treated well and the costs were always fair. If it was going to be steep Pat called ahead and consulted with us. I truly can’t say enough about how good this place is.
Mar 22, 2025 · Jeff Newcomer Miller
They’ve been here for so long, never got impatient with me asking questions, and are just easy to work with.
Apr 07, 2025 · Mark Kelly
Pat (Ownser) Has always done me right. He is one mechanic that can truly be trusted. He he doesnt rob you. This cowboy is my only mechanic who will ever touch my automobile. (*All 8 of Them). Two Corvettes, Jeep, 1 ton GMC Van, F-150, 2003 Thunderbird, Town Car, 1957 HT Bal Air.
Jun 26, 2019 · OliverD. & Marlene Olona
Take it from me. These are good people and they do good work and won’t rip you off. Been coming here for years ever since I moved to Albuquerque and bought my little old Honda. The previous owner recommended these guys as they had been working on the car for years. He lived all the way in RR so that says something too. One time I caught myself in a conversation with a fellow customer in the office there while we were waiting. All we could say was how much we loved these guys and how awesome they are. It was cute. Recently I had my check engine light come on. I went to Jiffy Lube thinking they would just plug it in and find out what’s wrong. Nope they wanted $150 to do this. Called another place, same thing. Called Pat and he said bring it over I’ll check and see what’s wrong. Didn’t charge me a dime. Another time they quoted me to do some work that another mechanic was going to charge me double their price! Another time I needed my car and it wasn’t ready so Pat let me take his car for the day. R and Z are the model for how business should be done but rarely ever is these days.
Jan 04, 2024 · Elyza Kismetti
Good honest mechanics. Owner is awesome, mechanics are very nice and knowledgeable. I prefer this shop over any other. If you need a good Mechanic this is the place to take you're vehicle. Owner is the most honest and trustful mechanic I have ever had the honors of dealing with.
Nov 07, 2024 · Timothy Philpot
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