R & R Engineering

Located at 1244 Capitol Dr STE 4, Addison, IL 60101, R & R Engineering operates within the "Auto Repair Stations" platform category, with a specific focus on specialized engine machining and repair services. This establishment caters to needs beyond general vehicle maintenance, delving into intricate engine component work that requires precision and expertise. This introduction aims to provide an objective overview based on the provided customer reviews, acknowledging both the positive and negative feedback to present a balanced perspective for local users.

The environment at R & R Engineering, characteristic of an engine machine shop, would typically be equipped with specialized machinery for tasks such as block honing, cylinder head resurfacing, and other precision engine work. These are not standard tools found in every general auto repair shop, indicating a focus on highly technical and specialized services. The presence of a "shop man" mentioned in one review suggests a dedicated team focused on the hands-on aspects of engine component repair. While direct details about the customer waiting area or overall facility cleanliness are not provided, the nature of their work demands a controlled environment for precision engineering. The shop's operating hours, specifically closing at 3:00, are also a relevant environmental detail for customers planning a visit, as is the stated policy of "cash/check only" for payments.

R & R Engineering offers services that fall under specialized engine repair and machining, which are critical components within the broader "Auto Repair Stations" category. Based on the customer reviews, their services include:

• Engine Block Machining: One customer mentions a charge for "line honed my block," indicating this as a service they offer. Line honing is a precision machining process vital for ensuring the main bearing bores in an engine block are perfectly aligned and sized, crucial for crankshaft stability and engine longevity.
• Cylinder Head Repair: Another customer specifically brought in a "cylinder head for repairs after my timing belt slipped." This suggests they are capable of assessing and repairing damage to cylinder heads, which often includes valve work, resurfacing, and crack repair, following events like timing belt failures.
• General Engine Component Services: The nature of "engineering" in their name, combined with the specific services mentioned, points towards a broader capability in rebuilding, repairing, and preparing various engine components for assembly.

Several features of R & R Engineering emerge from the customer feedback. One key feature is their **specialization in intricate engine machining**. This indicates a niche expertise in areas like block honing and cylinder head repair, which are complex tasks requiring specific equipment and highly trained technicians. Another reported feature is their **speed and efficiency** in certain situations. The customer who brought in a cylinder head noted a remarkably fast turnaround: dropping it off on a Thursday at 2:00 PM and receiving a call the next day at 2:00 PM to pick it up. This quick service, even without being rushed, highlights a capacity for rapid assessment and execution, attributed to "Skip" and his "shop man" who prioritized getting the job done without letting it sit over the weekend.

However, it is imperative to address other features highlighted by conflicting customer feedback, particularly regarding the **quality and integrity of certain services**. One review alleges that a "line honed my block like they charged me for" was not actually performed, leading to a severe engine failure and significant financial loss ($7k SBC tore itself apart just after a month). This directly challenges the quality control and honesty of a core service. The phrase "They stole my last opportunity with this car" reflects a profound negative impact on the customer, suggesting a breach of trust and significant financial and emotional distress. This stark contrast in experiences represents a critical feature of the business, highlighting a potential inconsistency in service delivery or accountability that prospective customers should be aware of. The payment policy of **"cash/check only"** is also a notable operational feature that customers should be prepared for prior to their visit.

Regarding promotional information, no direct promotional offers or marketing campaigns are mentioned in the provided reviews. The available information focuses solely on the service experiences. In businesses specializing in engine machining, reputation and word-of-mouth are often key drivers, for better or worse, as evidenced by the contrasting reviews. For potential customers, it is crucial to approach R & R Engineering with a thorough understanding of their needs and to conduct careful due diligence. Given the serious nature of the negative feedback concerning the quality of work performed, it would be highly advisable to inquire about their quality assurance processes, guarantees on their work, and possibly request references or inspect past work if possible. Contacting R & R Engineering directly at (630) 628-1545 or +1 630-628-1545 would be the primary method to discuss their services, obtain estimates, and clarify any concerns regarding their work standards or payment policies (cash/check only). Prospective clients should clearly communicate their expectations and any specific requirements for their engine machining needs.

In conclusion, R & R Engineering, located at 1244 Capitol Dr STE 4, Addison, IL 60101, operates as a specialized "Auto Repair Station" focusing on engine machining and repair services, such as cylinder head repair and engine block work. While capable of rapid service for some needs, as exemplified by a quick cylinder head turnaround, there is also serious customer feedback alleging unperformed services despite being charged, leading to catastrophic engine failure. This dichotomy in customer experiences suggests variability in service quality and calls for careful consideration by potential clients. For individuals requiring highly specialized engine work, it is essential to proceed with caution, thoroughly vet their capabilities, and ensure clear agreements regarding the scope and guarantee of services, keeping in mind their cash/check only payment policy and specific operating hours.