Quality Tire and Brake Service

(208 reviews)

Auto Repair StationsVirginiaMontgomery CountyChristiansburgLucas Street Northeast

Montgomery County . Virginia

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 540-381-7600
  • www.qualitytirenetwork.com
  • 40 Lucas St NE, Christiansburg, VA 24073, USA

Operating Hours

Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Quality Tire and Brake Service Introduce

For motorists in Christiansburg, VA, and those traveling through the area, **Quality Tire and Brake Service** stands out as a highly recommended establishment within the "Auto Repair Stations" platform category, despite being described as an "auto parts store" in the prompt. Based on customer reviews, this business primarily functions as a comprehensive automotive service center with a specialized focus on tire and brake-related repairs and maintenance, offering both parts and the corresponding installation/service. Located conveniently at **40 Lucas St NE, Christiansburg, VA 24073, USA**, Quality Tire and Brake Service aims to provide swift, reliable, and fair-priced solutions for critical vehicle components. Their contact numbers, **(540) 381-7600** and mobile **+1 540-381-7600**, ensure easy access for inquiries and immediate assistance.

The name "Quality Tire and Brake Service" clearly defines their core specializations. "Tire Service" encompasses everything from new tire sales and installation to rotation, balancing, and puncture repair. "Brake Service" signifies their expertise in inspecting, maintaining, and repairing vehicle braking systems, a crucial aspect of vehicle safety. The inclusion of "Quality" in their name implies a commitment to high standards in both parts and workmanship. While the prompt initially refers to it as an "auto parts store," the overwhelming emphasis in the reviews is on the *service* provided, suggesting it's an integrated service center that also supplies the necessary parts for its repairs.

From an environmental perspective, a dedicated tire and brake service center would typically feature a clean, well-organized service bay area equipped with multiple lifts. You would expect specialized machinery for tire mounting and balancing, as well as tools specific to brake system diagnostics and repair. The waiting area for customers would likely be comfortable and efficient, reflecting the business's focus on quick turnaround times. Given the nature of their services, there would be a visible inventory of various tire brands and sizes, and perhaps common brake components like pads and rotors, showcasing their readily available parts. The overall ambiance would be professional and geared towards efficiency, allowing for prompt service delivery.

The primary services offered by Quality Tire and Brake Service, as strongly indicated by customer feedback, revolve around **tire maintenance and brake system repair**. Specifically:

  • **Brake Inspection and Repair:** This is a core service, encompassing diagnosing brake issues (like grinding sounds), replacing brake pads and rotors, inspecting calipers, and addressing fluid-related problems to ensure optimal braking performance and safety.
  • **Tire Sales, Installation, and Service:** While not explicitly detailed in the provided reviews, the "Tire Service" aspect implies they offer a range of tires for sale and provide professional installation, rotation, balancing, and repair services for punctures.
  • **General Vehicle Inspection and Diagnostics (for brakes):** Customers bring their vehicles for immediate assessment of issues, such as loud brake noises, demonstrating their capability to quickly diagnose problems and recommend necessary work.
  • **Expedited Service for Travelers:** A significant feature is their ability to accommodate urgent requests, particularly from those "traveling" and needing immediate attention to critical safety components like brakes.

As an "Auto Repair Station" with a clear specialization, they provide essential services that directly impact vehicle safety and performance, making them a critical resource for motorists.

Several features distinguish Quality Tire and Brake Service. First and foremost is their **exceptional speed and efficiency**. Both customer reviews highlight this, with one stating, "It was done in less than an hour," and another echoing, "I was back out the door in less than an hour." This rapid turnaround time is incredibly valuable, especially for travelers or individuals with limited time. This speed is achieved without compromising quality, as evident from the satisfied customers who were back on the road safely.

Another prominent feature is their **outstanding customer service**. Phrases like "Everyone was courteous and the owner was very friendly," and "Fantastic customer service," indicate a welcoming and professional environment. The owner's willingness to "have his crew bring it in right away to determine what work was necessary" for a walk-in customer underscores their accommodating and proactive approach. This level of attentiveness and friendliness fosters trust and a positive experience for clients, making potentially stressful car troubles much more manageable.

Furthermore, **fair pricing** is a key feature. One reviewer noted, "took care of it immediately at a fair price," and another confirmed "very fair pricing." This transparency and affordability are crucial for building customer loyalty and attracting new business, as it ensures customers feel they are receiving good value for their money. The combination of speed, quality work, excellent customer service, and fair pricing makes for a compelling value proposition.

The business also demonstrates **reliability and trustworthiness**. The fact that customers felt "reassuring" due to great Google reviews even before visiting, and then left fully satisfied, reinforces their reputation as a dependable service provider for critical automotive needs. Their ability to quickly diagnose and fix issues for both local residents and travelers further solidifies their reliability.

In terms of promotional information, the most potent form of promotion for Quality Tire and Brake Service comes from their **consistently positive online reviews and strong word-of-mouth recommendations**. The fact that customers explicitly "Highly recommend Quality Tire and Brake Service" is invaluable. These organic testimonials, often shared through platforms like Google, are highly influential in driving new business, particularly for those "traveling" and seeking reliable service in an unfamiliar area. The narrative of quickly addressing a critical issue (grinding brakes) at a fair price and with friendly service is a powerful promotional message that resonates with potential customers experiencing similar problems.

While specific promotional offers or advertising campaigns are not detailed in the provided information, their commitment to speedy, fair, and friendly service acts as a continuous, inherent promotion. For new customers, contacting them via phone at **(540) 381-7600** or **+1 540-381-7600** would be the direct way to inquire about specific tire brands, brake component availability, pricing for different services, and current turnaround times. The consistently positive feedback ensures that their reputation precedes them, attracting those in urgent need of reliable tire and brake solutions.

In conclusion, Quality Tire and Brake Service in Christiansburg, VA, is a highly regarded "Auto Repair Station" that specializes in comprehensive tire and brake services. Its defining features include exceptional speed and efficiency, outstanding customer service from a friendly and accommodating team (including the owner), and a commitment to fair pricing. The business's strong reputation for reliability, evidenced by consistent positive reviews, serves as its most effective promotional tool, making it a highly recommended choice for both local residents and travelers requiring prompt and high-quality tire and brake solutions.

Quality Tire and Brake Service Location

Quality Tire and Brake Service Customer Reviews

I was traveling and my front brakes sounded awful. Did some research and all the great Google reviews for Quality were reassuring. Stopped in as soon as they opened the next morning and asked if they had time to look at my Toyota Sienna. Owner had his crew bring it in right away to determine what work was necessary, then took care of it immediately at a fair price. It was done in less than an hour. Everyone was courteous and the owner was very friendly. I regret that I didn't learn his name. Highly recommend Quality Tire and Brake Service.

Apr 27, 2025 · luckytown

Can’t say enough great things. I was traveling when my brakes starting grinding. They got me right away and I was back out the door in less than an hour. Fantastic customer service and very fair pricing. Thank you again!

May 16, 2025 · Rebecca Powers

Long story time. I can't believe I haven't left a review for them yet! Okay, so I've actually been recommending people to this shop since I ran the old Snappy Lube in Cburg back around 2012-2013. No one ever told me about any poor experiences with them. From what others expressed, they were always helpful and had what they needed. Fast forward 10+ years later and I'm in need of a set of tires for the old work truck. I call and schedule a drop-off appointment. I arrive in the morning for the appointment and am greeted in a friendly manner. Leave the truck expecting it to be ready after lunch some time. I get a call about an hour later letting me know it's ready. Now, I'm sure it's just the way their schedule happened to work out that day as to why I was in and out so quickly; so I wouldn't expect that everytime I visit, but it was nice nonetheless. It was a great experience all around! At the end of the day, I will continue using and recommending their services. Such a great little shop! Thanks again for the stellar customer service gents!

Jan 04, 2025 · Joshua M

I went to QUALITY last week and I can say from the bottom of my heart that these people CARE. They are provided some of the best customer service I have ever had. They paid attention to my needs over sales. The job they did was top tier. I called 4 places before going there as this was my second time going here and I've been hunting for a trustworthy affordable mechanic. They went above and beyond to make sure I felt safe in leaving my old truck in their hands after a long day of struggling with it. They did Not treat me any differently for being a female. They greeted me as soon as I walked in. Handshake and all. 4 other customers came in around the same time and all left with smiles on their face and openly sharing the gratitude of a mechanic shop that makes you feel like family!

Jan 22, 2025 · Melony Blankenship

I dropped my wife’s car off and Ken and his guys worked me in between other appointments. I was able to get back on the road in less than 2 hours. They have the best service in the area.

Jan 20, 2025 · Brent Strange