Purcell Tire and Service Centers

Purcell Tire and Service Centers, with a history spanning over 80 years, has established itself as a leading and comprehensive provider in the automotive and commercial vehicle service industry across multiple states. Operating as a robust network of "Auto Repair Stations," Purcell offers a diverse range of services and products, primarily focusing on tires for all vehicle types and general automotive maintenance and repair. Their widespread presence, encompassing over 70 diversified locations and a growing mobile services fleet, underscores their commitment to accessibility and customer convenience.

The environment at Purcell Tire and Service Centers typically consists of well-maintained and organized facilities designed to handle a high volume and variety of vehicles. Each center generally features a spacious service bay area equipped with modern tools and diagnostic equipment, allowing technicians to efficiently work on passenger cars, light trucks, and heavy-duty commercial vehicles. Beyond the service bays, customers can expect to find a clean and inviting waiting area, often with amenities like Wi-Fi and comfortable seating, reflecting a focus on customer comfort during their visit. Many locations also include a showroom displaying a wide selection of new tires from various reputable brands. For their commercial and fleet clients, Purcell extends its environment of service beyond the physical store, offering mobile tire service and roadside assistance, which transforms the customer's location (roadside, job site, or fleet yard) into a temporary service bay, bringing expertise and equipment directly to the vehicle in need. This hybrid approach caters to both individual consumers and large commercial operations, emphasizing efficiency and minimizing downtime.

Purcell Tire and Service Centers provides an extensive array of services, catering to a broad spectrum of automotive and tire-related needs. Their service portfolio is segmented to address consumer vehicles, commercial fleets, agricultural equipment, and even mining operations, demonstrating their versatility. Key services include:

• Comprehensive Tire Sales and Service: This is a cornerstone of Purcell's offerings. They sell a vast selection of new tires for passenger cars, light trucks, commercial vehicles (including truck and bus), off-the-road (OTR) vehicles for construction and mining, and even specialty and agricultural tires. Services include professional tire mounting, balancing, rotation, and flat repair.
• Tire Retreading: For commercial and OTR tires, Purcell is a major player in the retreading industry, operating multiple retread plants. This service extends the life of commercial tires, offering a cost-effective and environmentally friendly solution for fleets.
• Wheel Alignment: Utilizing advanced alignment equipment, they provide precision wheel alignments to ensure optimal tire wear, fuel efficiency, and vehicle handling.
• Brake Services: Full-service brake inspection, repair, and replacement, covering everything from pads and rotors to calipers and brake fluid flushes.
• Oil Changes and Preventive Maintenance: Routine maintenance services such as oil and filter changes, fluid checks, belt and hose inspections, and other preventative measures designed to keep vehicles running smoothly and extend their lifespan.
• Steering and Suspension Repair: Diagnosis and repair of steering components, shock absorbers, struts, and suspension systems to ensure vehicle stability and ride comfort.
• Battery Testing and Replacement: Services for vehicle battery checks, sales, and installation.
• Electrical and Electronic Systems: Basic diagnostic and repair services for vehicle electrical systems.
• Axle Repair: Services related to axle repair and maintenance for various vehicle types.
• Commercial Fleet Services and Management: Specialized services for commercial fleets, including national account programs, fleet checks, tire management strategies, and 24/7 service commitment with mobile capabilities to keep commercial operations moving. This also includes services for diesel engines.
• Roadside Assistance: For commercial and sometimes passenger vehicles, Purcell offers mobile tire and emergency roadside assistance in many areas, providing on-the-spot repairs to minimize vehicle downtime.
• DOT Inspections: For commercial vehicles, they can perform Department of Transportation inspections to ensure compliance with safety regulations.

Purcell Tire and Service Centers boast several features that set them apart in the automotive service industry:

• Vast Network and Reach: With locations spanning across numerous states from Alaska to Kentucky, and a mobile service fleet covering 45 states, Purcell offers unparalleled accessibility and convenience, especially for commercial fleets operating across regions.
• Comprehensive Tire Life Cycle Management: From new tire sales and installation to professional retreading and proper disposal, Purcell emphasizes a "TireLifeCycle" promise, aiming for sustainability and maximizing the value of tire investments.
• Expert Technicians: They employ highly trained and often ASE-certified technicians who are skilled in working on a diverse range of vehicles and complex systems, ensuring quality service.
• Diverse Customer Base: Purcell caters to a wide array of clients, including individual consumers, small businesses, large commercial fleets, agricultural operations, and even heavy industrial sectors like mining, showcasing their adaptability and specialized expertise.
• 24/7 Service Commitment: For commercial clients, a significant feature is their 24x7 service commitment, recognizing the critical nature of uptime for business operations.
• Extensive Product Selection: They offer tires from all major brands, providing customers with a wide choice to meet their specific needs and budget.
• Customer-Centric Approach: Purcell prides itself on delivering quality service at a fair price, aiming to build long-lasting relationships based on trust and confidence. Their approach is personalized to each customer's tire and service needs.
• Mobile Service Capabilities: The mobile service is a key feature, allowing them to provide on-site and roadside assistance, which is invaluable for commercial vehicles and those experiencing unexpected breakdowns.
• National Warranty: Purcell Tire & Service Network offers a nationwide limited warranty on performed repairs, providing peace of mind to customers for a specified duration or mileage, with a towing benefit for approved claims outside a certain radius.

Purcell Tire and Service Centers frequently offers various promotions and deals to attract and retain customers, particularly for their tire sales and common automotive services. While specific promotions are dynamic and vary by location and time of year, common types of offers often include:

• Tire Rebates and Discounts: Collaborating with major tire manufacturers like Michelin, Bridgestone, and Firestone, Purcell often features promotional rebates or instant discounts on sets of new tires. These can be seasonal or brand-specific. For example, a recent promotion offered up to $60 on certain Michelin tires.
• Service Discounts: Regular promotions on popular automotive services such as oil changes, brake services, and wheel alignments. For instance, offers like "$20 Off Complete Brake Service" or "$10 Off Purcell's Oil Change" are common, with oil changes typically including up to 5 quarts of synthetic blend motor oil, fluid top-offs, and filter checks.
• Free Inspections: A common promotional tool is offering free inspections for certain services, such as a "Free Alignment Inspection," which helps customers identify potential issues without an initial cost.
• Fleet Program Benefits: For their commercial clients, Purcell might promote the benefits of their fleet programs, which can include special pricing, dedicated account management, and tailored maintenance schedules.
• Seasonal Specials: Promotions often align with seasonal needs, such as discounts on winter tires or pre-trip vehicle checks before holiday travel.
• Online Coupons and Deals: Many promotions are accessible via their official website or through their partners' sites, often requiring a coupon or mentioning a code at the time of service.
• Financing Options: To make larger purchases or repairs more manageable, Purcell may highlight available financing options through third-party credit services, such as credit from CFNA (Credit First National Association), often associated with Bridgestone/Firestone.

Customers are encouraged to visit the official Purcell Tire and Service Centers website or contact their nearest location directly to inquire about current promotions and discounts, as these are regularly updated and can be location-specific. Their commitment to providing value through quality products and services, combined with strategic promotional offers, positions Purcell Tire and Service Centers as a go-to choice for diverse automotive and tire needs.