Pro Tech Auto Service

Welcome to Pro Tech Auto Service, an Auto Repair Station located at 5010 W Vienna Rd in Clio, Michigan. While presented as a provider of automotive services, recent customer feedback available online paints a concerning picture regarding the quality and care of work performed at this establishment. For local users in need of auto repair services, it is crucial to carefully consider the experiences shared by other customers before entrusting their vehicles to Pro Tech Auto Service.

As an Auto Repair Station, Pro Tech Auto Service ostensibly offers a range of services to address the maintenance and repair needs of vehicles. These services would typically include routine maintenance such as oil changes, fluid checks, and tire rotations, as well as more complex repairs involving engines, transmissions, and other critical vehicle systems. However, the available reviews highlight significant issues encountered by customers seeking even seemingly basic services like oil and transmission fluid changes.

Based on the overwhelmingly negative feedback from the limited online reviews, the environment and service quality at Pro Tech Auto Service appear to be severely lacking in professionalism and competence, according to some customers. One detailed account describes a "disastrous experience" following a routine transmission fluid change, where the customer's previously leak-free vehicle began leaking transmission oil due to alleged overfilling and negligence. The reviewer used strong language, stating there was "nothing ‘Pro’ about this shop from start to finish" and described the service as "incompetence and negligence." This paints a picture of a workshop where basic procedures may not be performed correctly, leading to significant problems for the customer's vehicle.

Another review recounts a similarly troubling experience with a simple oil change. According to this customer, Pro Tech Auto Service overtightened the oil filter to the point where it broke tools attempting to remove it. The reviewer further stated that the shop initially refused to assist with the issue they allegedly caused. This suggests a lack of responsibility and problem-solving when errors occur during service. The fact that the customer had to contact another "pro tech" before receiving an offer for a fix, and even then, only after damaging the filter further in a self-help attempt, indicates a highly unsatisfactory level of customer support and rectification of their own potential mistakes.

Several alarming features emerge from the negative customer reviews regarding Pro Tech Auto Service. The alleged gross overfilling of transmission fluid, leading to leaks, oil spraying onto the exhaust system, smoke and foul smells in the cabin, and oil drenching the undercarriage, indicates a severe lack of attention to detail and basic automotive knowledge. The failure to reinstall a plastic cover and the loss of bolts are further examples of carelessness that could have serious implications for the vehicle's integrity and the safety of its operation. The reviewer's concern that if Pro Tech was this careless with a transmission fluid change, they could easily make critical errors with other essential tasks like oil changes or wheel lug nuts, is a significant warning for potential customers.

The second review regarding the overtightened oil filter also highlights a critical lack of care and responsibility. Overtightening an oil filter to the point of breaking removal tools is a fundamental error that can cause significant inconvenience and potential damage. The initial refusal to help resolve the issue they allegedly caused further underscores a concerning lack of customer service and accountability.

Currently, there is no positive feedback or promotional information available in the provided text. The absence of any positive reviews, coupled with the detailed and strongly negative accounts, suggests a pattern of unsatisfactory service, at least for the customers who have shared their experiences online. Local users should be aware that the available information does not indicate any ongoing promotions or positive testimonials that might offset the serious concerns raised.

For local users in Clio, Michigan, considering Pro Tech Auto Service, the provided phone number is (810) 547-1484, and the mobile phone number is +1 810-547-1484. Their address is 5010 W Vienna Rd, Clio, MI 48420, USA. However, given the severity of the issues described in the customer reviews – including potential damage to a vehicle due to overfilling transmission fluid, missing parts after service, and an overtightened oil filter with a lack of initial assistance in resolving the problem – local users should exercise extreme caution. The strong warnings from these customers to "STEER CLEAR" of Pro Tech Auto Service should not be taken lightly.

In conclusion, the available customer feedback for Pro Tech Auto Service in Clio, Michigan, raises significant concerns about their competence, attention to detail, and customer service. The detailed accounts of a botched transmission fluid change leading to leaks and potential damage, as well as an overtightened oil filter and initial refusal to help, paint a picture of an Auto Repair Station that may not provide reliable or careful service. Local users are strongly advised to consider these negative experiences and the explicit warnings from previous customers when deciding where to take their vehicles for repair or maintenance. It would be prudent to seek alternative Auto Repair Stations in the Clio area with more positive and consistent customer feedback to ensure the safety and proper care of their vehicles.