Pro-Stop

- Overview
- Intro
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- Location
- Reviews
- +1 630-678-9290
- 630 E North Ave, Lombard, IL 60148, USA
Operating Hours
Pro-Stop Introduce
Pro-Stop is a well-regarded auto repair station committed to providing comprehensive vehicle services to local users. Operating within the "Auto Repair Stations" platform category, Pro-Stop aims to be a one-stop destination for all automotive needs, offering a wide array of services and goods for sale designed to keep vehicles running smoothly and safely. Their focus spans from routine maintenance to intricate repairs, catering to a diverse range of makes and models, both domestic and international.
While specific details about the interior design of every Pro-Stop location might vary, a consistent emphasis is placed on creating an environment that is both professional and welcoming for customers. Auto repair shops like Pro-Stop prioritize cleanliness, organization, and safety, not only for their skilled technicians but also for the comfort of their clients. This typically involves well-maintained service bays equipped with modern diagnostic tools and repair equipment, ensuring efficient and accurate service. Waiting areas are designed with customer convenience in mind, often featuring comfortable seating, complimentary Wi-Fi, and amenities such as a coffee bar. The commitment to a clean and organized facility contributes to a safer working environment and provides customers with confidence in the professionalism of the establishment. Ample parking is usually available, making vehicle drop-off and pick-up convenient. Furthermore, some Pro-Stop locations may offer features like after-hours key drop-off, providing flexibility for customers with busy schedules.
Pro-Stop offers a comprehensive suite of automotive services, positioning itself as a full-service repair shop capable of addressing a wide range of vehicle issues. Their service categories include, but are not limited to, the following:
General Auto Repair: This encompasses a broad spectrum of repairs for various vehicle systems, addressing everything from engine issues and transmission problems to suspension and exhaust system repairs. Their technicians are equipped to handle complex diagnostics and provide effective solutions.
Preventative Maintenance: A core focus of Pro-Stop is preventative maintenance, which includes regular inspections and factory-scheduled services. This proactive approach aims to identify and address potential problems before they escalate into costly breakdowns. Key preventative services include regular oil changes with complimentary inspections, fluid flushes (transmission, coolant, brake fluid), tune-ups, timing belt replacements, and filter changes.
Tire Services: Pro-Stop provides a full range of tire services, including tire rotation, balancing, and replacement. They emphasize the importance of regular tire maintenance to ensure even tread wear, extend tire life, and enhance road traction. They also offer a selection of tires for sale.
Brake Services: Comprehensive brake inspections and repairs are a crucial offering, covering everything from pad and rotor replacement to more complex brake system diagnostics.
Air Conditioning (A/C) Service: Pro-Stop offers A/C inspections and repair services to ensure optimal climate control within vehicles.
Vehicle Inspections and Diagnostics: Utilizing cutting-edge diagnostic equipment, Pro-Stop technicians can perform in-depth inspections to pinpoint issues accurately and provide objective service plans. This helps in understanding the overall health and longevity of a vehicle's systems.
Auto Electrical Repair: From minor electrical glitches to complex wiring issues and battery problems, Pro-Stop's skilled auto electricians are capable of diagnosing and repairing various automotive electrical needs.
Auto Glass Repair: Services for repairing chips, cracks, and full replacements of auto glass are also available, addressing safety and visibility concerns.
Collision Repair: Some Pro-Stop locations also offer collision repair services, working with insurance companies to restore vehicles after accidents.
Pro-Stop strives to distinguish itself through several key features that enhance the customer experience and service quality:
Certified Technicians: A significant strength of Pro-Stop is its team of ASE Certified technicians. This certification indicates a high level of expertise and ongoing training, ensuring that repairs are performed by knowledgeable professionals who stay updated with the latest automotive technologies and techniques. Some locations even boast ASE Certified Master Technicians.
Honest and Transparent Service: A recurring theme in customer feedback for Pro-Stop is their commitment to honesty and transparency. They aim to explain repairs in plain language, never suggesting unnecessary services or add-ons. The objective is to provide fair and honest rates, focusing on cost-effective and durable repairs.
Quick Turnaround Times: Pro-Stop understands the importance of getting vehicles back on the road promptly. They prioritize efficient service delivery and provide reliable time estimates, aiming to minimize inconvenience for customers without compromising on repair quality.
Quality Parts and Products: To ensure the longevity and reliability of repairs, Pro-Stop utilizes brand-name, top-quality products from trusted names in the industry. While emphasizing quality, they strive to offer products at competitive market rates.
Customer-Centric Approach: Pro-Stop places a high value on customer satisfaction. This is evident through their responsive customer service, willingness to address concerns, and efforts to build trust and loyalty. Many locations are family-owned and operated, contributing to a personalized service experience.
Warranty on Repairs: Many Pro-Stop affiliated locations offer warranties on their repairs, such as a 5-year warranty on all repairs or a 36-month/36,000-mile nationwide transferable warranty, providing customers with peace of mind.
Convenience Amenities: Beyond the repair work, Pro-Stop often provides additional conveniences like complimentary transportation for certain repairs, loaner cars upon request, and 24-hour vehicle drop-off options.
Pro-Stop frequently offers various promotions and special deals to provide added value to its customers. These promotions are designed to attract new clients and reward existing ones. Common promotional offers that may be available include:
Oil Change Specials: These are very common, with offers such as semi-synthetic oil changes at reduced prices or full synthetic oil offers. Some promotions might include a free car wash with any automotive service.
A/C Inspection Deals: Reduced prices on A/C inspections are often featured, especially seasonally.
Brake Packages: Special brake packages and free brake inspections are frequently advertised, making essential brake maintenance more affordable.
Service Savings: General service savings that can provide discounts up to a certain amount, like $150 off, are also offered.
Diagnostic Specials: Some locations provide free or discounted initial diagnostic services to help identify vehicle problems without an upfront cost.
Tire Promotions: These can include rebates on tire purchases or "buy three, get one free" offers on selected tire brands.
Fluid Exchange Packages: Discounts on various fluid exchange services are also common.
Customers are encouraged to check the specific Pro-Stop location's website or inquire directly for current promotions, as these can vary by region and time. Many locations offer online sign-up for email or text specials, allowing customers to receive timely updates on new deals. Loyalty programs or "Car Wash Clubs" might also be available for frequent visitors, offering continuous savings.
Pro-Stop Photos
Pro-Stop Location
Pro-Stop Customer Reviews
Very happy with the quick, friendly service, cozy waiting area and clean bathroom. Glad I found them through Groupon. First time customer, will definitely be back! Note: You need an appt. It's good so you don't have a wait. If they don't answer the phone it's because they are busy working on a car obviously - so text the other number given in the message for a text response. I texted and got a quick response and same day appt.
Mar 08, 2025 · Melissa Pereira
Horrible owner, does not answer the phone. If an appointment is required to book a 10 min oil change then answer the phone. Maybe should hire some employees. Told me I can't answer the phone while working on cars. Seems like you don't know how to run a shop.
Feb 20, 2025 · Sardar Khan
5/5 stars. Call to make an appointment! Clean, efficient and honest. You have to make an appointment before but you can find automotive peace of mind getting your car worked on here.
Sep 30, 2024 · Armis Sunday
I've been here a few times and I gotta say the experience is incredible. Waiting room is always well decorated, service is friendly and quick. Amazing experience every time.
Apr 21, 2023 · Lincoln Land Kettle Corn
Used a Groupon for a oil change. Now before I arrived my AC was working GREAT now it’s broken and now I have to make a repair that wasn’t budgeted. So instead of paying for food and bills I could be paying on time,now I have to fix this issue. I believe they did something to my AC. You have been warned,do not go here. Will not be back.
Aug 27, 2024 · B Xan
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