Stone Wheel Inc

Welcome to the local information page for Stone Wheel Inc, categorized under Auto Repair Stations as a provider of corresponding goods, specifically auto parts. Located at 427 Kay Ave, Addison, IL 60101, USA, Stone Wheel Inc can be contacted at (630) 458-0170 or their mobile number +1 630-458-0170. As an auto parts store, Stone Wheel Inc likely serves local vehicle owners, independent mechanics, and other auto repair stations in the Addison area by supplying the necessary components for vehicle maintenance and repair.

When choosing an auto parts store, local users often consider factors such as the availability of specific parts, pricing, the knowledge and helpfulness of staff, and the overall customer service experience. Online reviews, although limited in this case, can offer some initial insights into these aspects. It's important to note that a small number of reviews might not represent the full spectrum of experiences at Stone Wheel Inc.

One review comes from a former employee who mentions a "Good job" aspect while working there but expresses a less favorable opinion of the "Management." This suggests that while the work environment for employees might have had positive aspects, there were potential concerns regarding management practices. This type of feedback, while not directly related to the customer experience of purchasing auto parts, can sometimes indirectly influence the store's operations and customer service.

Another review echoes a negative sentiment regarding customer service, stating there was a "Very rude guy on the customer service side." This reviewer also expresses disbelief at any 5-star ratings the store might have received. This feedback directly addresses a crucial aspect for customers: the interaction with store personnel when seeking advice, locating parts, or completing a purchase. Negative comments about rudeness can deter potential customers and highlight an area where Stone Wheel Inc might need to focus on improvement.

Considering these limited reviews, local users who are looking for auto parts at Stone Wheel Inc might approach their first visit with an open mind but also be prepared to assess the customer service they receive. It could be beneficial to have specific part numbers or detailed descriptions of the items needed to minimize interaction time and potential friction if customer service is indeed an area of concern for some.

An auto parts store like Stone Wheel Inc typically stocks a wide variety of components necessary for vehicle maintenance and repair. These can include:

• Batteries
• Filters (oil, air, fuel, cabin)
• Brake pads and rotors
• Belts and hoses
• Spark plugs and ignition components
• Motor oil and fluids
• Lighting (headlights, taillights)
• Wiper blades
• Various sensors and electronic components
• Body hardware and accessories

The availability of specific brands and the depth of their inventory can vary. Local users might want to call ahead to check if Stone Wheel Inc carries the particular parts they need, especially for less common vehicles or specific repair requirements.

The environment of an auto parts store is usually characterized by aisles of organized parts, displays of accessories, and a counter area for customer service and transactions. The cleanliness and organization of the store can contribute to a positive shopping experience, making it easier for customers to find what they need or to locate knowledgeable staff for assistance. While the provided information doesn't describe the physical environment of Stone Wheel Inc, a well-maintained store can often indicate efficiency and attention to detail.

Features that can make an auto parts store stand out include knowledgeable and helpful staff who can assist with part identification and provide technical advice, efficient ordering systems for parts not currently in stock, competitive pricing, and potentially services like battery testing or fluid disposal. Local users might want to inquire about these features when visiting or calling Stone Wheel Inc.

Promotional information is not available in the provided data. Auto parts stores sometimes offer discounts on specific items, seasonal promotions (e.g., for winter or summer car care), or loyalty programs for repeat customers. Local users interested in potential cost savings might want to ask Stone Wheel Inc directly about any current promotions or if they have a customer loyalty program.

In conclusion, Stone Wheel Inc is an auto parts store located in Addison, IL, serving the local community and potentially other auto repair stations with vehicle components. Limited customer reviews suggest potential concerns regarding management and customer service. Local users considering Stone Wheel Inc for their auto parts needs may want to call ahead to verify part availability and pricing and be mindful of the potential for a less than satisfactory customer service experience based on the available feedback. Visiting the store in person could also provide a better sense of their inventory and the level of service offered. As with any business, individual experiences can vary, and it's always best to gather as much information as possible to make an informed decision.