Priority Auto Care

For vehicle owners in Loudon, TN, and the surrounding areas, Priority Auto Care stands as a highly reputable and trusted destination for comprehensive automotive repair and maintenance. Located conveniently at 1064 Mulberry St, Loudon, TN 37774, USA, Priority Auto Care is easily accessible for all your vehicle needs. You can contact them directly at (865) 458-2900 or +1 865-458-2900.

As a local, family-owned and operated business, Priority Auto Care prides itself on a foundation of honesty, integrity, and respect. Their mission is to provide the best value and service in the Loudon County area, ensuring customers receive high-quality repair work and peace of mind. This commitment is reflected in their status as a NAPA Auto Care Center and their team of ASE Master Technician Certified professionals.

The environment at Priority Auto Care is consistently described by customers as welcoming, clean, and highly professional. Reviews frequently highlight the friendly and courteous nature of the staff, both in the office and among the mechanics. This creates a comfortable atmosphere where customers feel valued and their concerns are genuinely addressed. The team at Priority Auto Care is dedicated to transparency, providing detailed reports on vehicle conditions while work is being performed. This open communication fosters trust, allowing customers to make informed decisions about their car's needs.

Customer testimonials frequently praise the speed and efficiency of service, demonstrating their commitment to timely repairs without compromising quality. The strong positive feedback, with customers emphasizing their happiness with results and their intention to return for future services, underscores the exceptional customer experience provided by Eddy and his team. The sentiment of finding a trustworthy and honest mechanic who is professional and courteous is a recurring theme, indicating a consistently positive interaction from start to finish.

Operating under the platform category of "Auto Repair Stations," Priority Auto Care provides a wide array of services designed to keep vehicles running smoothly and reliably. Their expertise spans various aspects of automotive care, catering to both routine maintenance and complex repairs. Their services include, but are not limited to:

• General Auto Repair: This encompasses a broad range of diagnostic and repair services for various vehicle systems.
• Wheel Bearing Replacement: As evidenced by customer reviews, they expertly handle specialized repairs such as rear wheel bearing replacements, even for performance vehicles like an S2000 with a drift angle kit.
• Tire Services: This includes tire rotations, balancing, and tire flipping on wheels to optimize performance and longevity.
• Wheel Alignment: They possess the expertise to perform precise alignments, even for modified vehicles, ensuring optimal handling and stability. One customer specifically noted "getting me dialed in" for an S2000, which greatly improved the car's stability.
• Brake Service: Comprehensive brake inspections, repairs, and replacements to ensure vehicle safety.
• Oil Changes: Routine oil and filter changes crucial for engine health and longevity.
• Engine Service & Repair: Addressing a variety of engine-related issues, from diagnostics to full repairs.
• Transmission Service/Repairs: Expert service for vehicle transmissions.
• Auto Maintenance: Regular scheduled maintenance to prevent issues and prolong vehicle life.
• Advanced Vehicle Diagnostics: Utilizing modern equipment to accurately diagnose vehicle problems, providing clear insights into necessary repairs.
• Suspension Services: Repair and maintenance of vehicle suspension systems for a smooth and safe ride.
• AC Repair: Addressing issues with vehicle air conditioning systems to ensure passenger comfort.
• Electrical System Repairs: Diagnosing and fixing problems within the vehicle's electrical components.
• Fluid Services: Checking and replacing essential vehicle fluids.

Priority Auto Care specializes in a variety of makes, including Ford, Nissan, and Toyota, among others, demonstrating their versatility and capability to service a wide range of domestic and foreign vehicles.

Priority Auto Care distinguishes itself through several key features that contribute to its outstanding customer satisfaction and local reputation:

• ASE Certified Technicians: The shop employs ASE Master Technician Certified professionals, ensuring that all work is performed by highly skilled and knowledgeable experts who stay updated with the latest automotive technologies and repair techniques.
• NAPA Auto Care Center Affiliation: As a NAPA Auto Care Center, Priority Auto Care adheres to a strict Code of Ethics, pledging to perform high-quality diagnostic and repair services at fair prices, using quality NAPA parts. This affiliation also provides customers with the "Peace of Mind Warranty," covering qualifying repairs for 24 months or 24,000 miles, nationwide.
• Exceptional Workmanship: Customers consistently praise the quality of work, highlighting how repairs lead to significant improvements in vehicle performance and stability. The attention to detail, as noted by one customer whose modified car was "dialed in," demonstrates their commitment to precision.
• Fair and Transparent Pricing: Pricing is consistently described as "great" and "reasonably priced," with the shop committed to being upfront and honest about costs before any work begins.
• Detailed Vehicle Reports: The practice of providing a detailed report on the condition of the vehicle while working on it enhances transparency and helps customers understand the necessary services.
• Customer Trust and Loyalty: The repeated business from satisfied customers, with some stating they "wouldn't take our vehicles anywhere else," is a testament to the trust and loyalty Priority Auto Care has built within the community.
• Community Involvement: Owners Eddy and Elena Mejia are actively involved in giving back to the Loudon community, including sponsoring kids' sports and events, further solidifying their role as a responsible and caring local business.

While specific daily or weekly promotional offers are best confirmed by directly contacting Priority Auto Care, their consistent positive reputation and commitment to customer satisfaction serve as their most compelling promotional tools. The "Peace of Mind Warranty" offered through their NAPA Auto Care affiliation is a significant benefit, providing customers with confidence in the quality and longevity of their repairs.

Their involvement with the Loudon County Chamber of Commerce further underscores their dedication to the local economy and community well-being. By focusing on honesty, integrity, and reliable service, Priority Auto Care has cultivated a strong word-of-mouth reputation. This organic promotion, driven by highly satisfied customers, is often more effective than traditional advertising. For those in Loudon looking for a trustworthy, professional, and highly capable auto repair shop, Priority Auto Care comes highly recommended, offering expert service for a wide range of vehicle needs.