Advance Auto Parts

Advance Auto Parts ico

(180 reviews)

Auto Repair StationsTennesseeLoudon CountyLoudonTennessee 72

Loudon County . Tennessee

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 865-458-4434
  • stores.advanceautoparts.com
  • 1587 TN-72, Loudon, TN 37774, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

For motorists in Loudon, TN, and those passing through, Advance Auto Parts at 1587 TN-72, Loudon, TN 37774, USA, serves as a vital resource for all their automotive needs. While categorized as "Auto Repair Stations" on some platforms, it primarily functions as a retail auto parts store, providing essential goods and supplementary services that greatly assist with vehicle maintenance and minor repairs. You can reach this location directly at (865) 458-4434 or +1 865-458-4434.

Advance Auto Parts is a well-established national chain, known for its extensive inventory and commitment to helping customers keep their vehicles running smoothly. The Loudon branch upholds this reputation, offering a convenient and reliable solution for obtaining necessary parts, fluids, and accessories, often complemented by helpful, on-the-spot assistance.

Environment and Customer Experience

The environment at Advance Auto Parts stores, including the Loudon location, is typically designed for quick and easy access to a wide array of automotive products. Stores are generally well-lit, organized, and stocked with various categories of parts, tools, and fluids. The customer reviews for the Loudon store specifically highlight a positive and helpful atmosphere. Employees are frequently described as "wonderful," "polite," and "happy to help," which significantly enhances the customer experience.

Customers, even those just "traveling through," report receiving prompt and efficient service. The willingness of staff to go beyond simply selling parts and actively assist with tasks like checking fluid levels and installing items speaks volumes about the store's customer-centric approach. This hands-on assistance, coupled with clear directions and advice, creates a reassuring and supportive environment, especially for those in unexpected situations, such as a check engine light coming on during a long journey. The praise for the "patience with two very tired anxious travelers" perfectly encapsulates the empathetic and helpful nature of the Loudon team.

Services and Goods for Sale

While not a traditional auto repair shop that performs extensive mechanical overhauls, Advance Auto Parts provides crucial services and sells a vast range of goods essential for vehicle upkeep and minor repairs. Their offerings include:

  • Extensive Parts Inventory: This includes components for various vehicle systems such as brakes (pads, rotors, calipers), engine (filters, belts, hoses, spark plugs), steering and suspension (shocks, struts, control arms), electrical (starters, alternators, batteries), and more. They stock parts for a wide range of makes and models.
  • Automotive Fluids: Customers can find a comprehensive selection of oils (conventional, synthetic, blends), transmission fluid, brake fluid, power steering fluid, coolants/antifreeze, and various additives. As noted in a review, they had "oil and antifreeze I was needing on hand."
  • Batteries and Battery Services: They offer a variety of car batteries and typically provide complimentary battery testing and recycling services.
  • Wiper Blades and Installation: A common convenience service is the free installation of newly purchased wiper blades, ensuring customers have clear visibility.
  • Check Engine Light Diagnostics: A significant complimentary service, as highlighted by a customer review, is the ability to read diagnostic trouble codes (DTCs) when a check engine light illuminates. This provides customers with an initial understanding of the issue, which is invaluable before seeking professional repair. This service proved crucial for the travelers from Florida to Michigan, helping them quickly identify a "heating issue."
  • Automotive Accessories: This category includes items like car organizers, floor mats, seat covers, phone chargers, exterior styling accessories, and cleaning supplies.
  • Tools and Equipment: Basic hand tools, specialty automotive tools, and equipment for DIY repairs and maintenance are available for purchase.
  • Shop Supplies: Rags, gloves, shop towels, and other consumables essential for automotive work.
  • Loaner Tool Program: Many Advance Auto Parts locations offer a tool rental program where customers can borrow specialized tools for a deposit, which is refunded upon return of the tool.

The ability to quickly obtain specific parts, such as a thermostat for a repair, and the immediate availability of essential fluids like oil and antifreeze, are core aspects of their service model. Their role in connecting customers with local repair shops, as demonstrated by the referral to Loudon Auto Repair, also adds significant value.

Key Features and Advantages

Advance Auto Parts in Loudon, TN, offers several features that make it a preferred choice for many:

  • Convenient Location and Accessibility: Situated on TN-72, the store is easy to access for local residents and those traveling through the area.
  • Broad Product Availability: Their extensive inventory means customers can typically find the parts and fluids they need quickly, reducing downtime for vehicle issues.
  • Helpful and Knowledgeable Staff: Customer reviews consistently praise the employees for their politeness, willingness to assist, and ability to provide relevant information, including diagnostic checks and referrals to local mechanics.
  • Complimentary Services: Services like battery testing and check engine light diagnostics are valuable free offerings that empower customers to understand their vehicle's condition before committing to costly repairs.
  • Speed and Efficiency: Customers report quick service, whether it's checking fluid levels or performing a diagnostic scan, making it a reliable stop for urgent needs.
  • Support for DIYers and Professional Mechanics: The store caters to both individuals looking to perform their own maintenance and repair, as well as providing parts and supplies for local auto repair shops.
  • Reliable Assistance in Emergencies: For travelers facing unexpected car troubles, the Loudon Advance Auto Parts provides crucial initial support, diagnosis, and connections to local repair services.
Promotional Information and Community Engagement

While specific daily promotions or discounts were not detailed in the provided information, Advance Auto Parts frequently runs national promotions, discounts, and loyalty programs that benefit regular customers. These often include:

  • Weekly Ads and Online Deals: Customers can check their website or in-store for current sales on popular items.
  • Speed Perks Rewards Program: A loyalty program that allows customers to earn points on purchases, redeemable for discounts on future orders.
  • Professional Programs: Programs tailored for professional mechanics and shops, offering bulk pricing and dedicated support.

The Loudon store's active role in helping customers, including directing them to local repair facilities when needed, indicates a strong connection and contribution to the local automotive ecosystem. The genuine gratitude expressed by customers for the assistance received, which led to a safe journey home, speaks to the positive impact the store has on individuals and the broader community. For reliable parts, essential fluids, and helpful advice, Advance Auto Parts in Loudon, TN, stands as a dependable resource for all vehicle owners.

Advance Auto Parts Photos

Advance Auto Parts 0
Advance Auto Parts 1
Advance Auto Parts 2
Advance Auto Parts 3
Advance Auto Parts 4
Advance Auto Parts 5
Advance Auto Parts 6
Advance Auto Parts 7
Advance Auto Parts 8
Advance Auto Parts 9

Advance Auto Parts Location

Advance Auto Parts Customer Reviews

Traveling through I reached the mileage where I needed to check the fluid levels in my very aging car before continuing my journey. The wonderful employees here seemed happy to do it. They had the oil and antifreeze I was needing on hand and installed in a matter of minutes. I couldn't be more pleased.

Oct 09, 2024 · Enid Albat

Engine light came on as we were driving from Florida to Michigan early Monday Morning on 4/7/2024. A very polite clerk at the Advance Auto Parts store in Loudon, Tenn. quickly did a diagnose check and said it was a heating issue. Possibly thermostate? We asked if we could get it repaired close by. He said there are several places and directed us to closest one, Loudon Auto Repair. We were very grateful for his help! Loudon Auto Repair was able to get the correct thermostat from the Advance Auto Parts store and had it fixed in an hour. Everyone was honest, polite and patience with two very tired anxious travelers. We highly recommend the Loudon Advance Auto Parts Store and Loudon Auto Repair. Praising God for the help we received in Loudon and that we arrived home safely 4/9/24! Alan and Susan Czaplicki

Apr 10, 2024 · Mr. & Mrs. A Czaplicki

We broke down at the gas station driving from Michigan to Florida to see my grandma one last time before she passed away. We were distraught, to say the least, as time was not on our side. We called this store hoping that they had the battery we needed and if there was any way possible to deliver it to us. The manager was kind enough to oblige as he understood the severity of our situation. We got the new battery installed and got back on the road in just an hour or two. That act of kindness allowed us to make it to Florida in just enough time to say goodbye one last time. Absolutely forever grateful for the staff of this location. 🙏

Aug 24, 2024 · Casey Klug

I had a run in with Autozone not honoring their rewards program, abusive rewards employees that refused to help, and no effort to remedy the $20 in rewards they denied me, so I switched to Adavance Auto just across the road and never looked back. Advanced has the same or better parts at comparable prices with employees who are friendly and ready to help! Thanks for caring about my business, Advanced Auto!

Mar 19, 2024 · T G

Absolutely the best ! My husband and I were driving home to Florida from Ohio, car broke down on 75 south needed a fuel pump the first place my husband called was to this location he spoke with David the store manager what a awesome guy . The part had to be ordered and he was told threw the company it would arrive at 3pm however that was not case David provided us with the most amazing service we made friends. We will stop and say hello when passing threw he took a bad situation and turned it positive . He went above and beyond his call of duty .

Dec 23, 2022 · Michelle Lindsey