Precision Body and Frame

For drivers in Schofield, WI, and the surrounding communities, Precision Body and Frame operates as a dedicated "Auto Repair Station," primarily focusing on comprehensive body work and collision repair. Located at 1509 Post Ave, Schofield, WI 54476, USA, this establishment aims to restore vehicles to their pre-accident condition. You can reach them by phone at (715) 359-9655 or via mobile at +1 715-359-9655.

As an auto repair station that emphasizes body and frame work, Precision Body and Frame positions itself as a crucial resource for motorists dealing with the aftermath of accidents or those looking to refresh their vehicle's appearance. They are equipped to handle a range of damage, from minor dents to significant collision impacts, making them a go-to for insurance-related repairs.

Based on customer feedback, the environment at Precision Body and Frame appears to be one where efficiency is a goal, though sometimes with mixed results regarding timeliness. While one customer noted they were "got me in somewhat quickly," another highlighted that getting the vehicle back "took longer...than expected." This suggests a busy shop that endeavors to accommodate clients, but scheduling and turnaround times can vary. For the more significant body work, the feedback indicates that the vehicle is returned in a thoroughly cleaned state, with "The cleaning of the vehicle inside and outside was a big bonus surprise," which speaks to an effort towards presenting a polished final product to the customer. Communication, as highlighted by an insurance company suggestion, is also a key aspect, with updates provided "as needed on the progress of the work," suggesting a structured approach to keeping clients informed during repairs.

As an "Auto Repair Station" with a specialization in body and frame work, Precision Body and Frame offers a suite of services centered around restoring the aesthetics and structural integrity of damaged vehicles. Their core offerings include:

• Body Work and Collision Repair: This is their primary focus, addressing damage from accidents. This includes repairing dents, scratches, and more extensive structural damage.
• Painting Services: Integral to body repair, they likely offer professional painting to match the vehicle's original finish, ensuring seamless repairs. The mention of a "cleaning of the vehicle inside and outside" implies a finishing touch often associated with body shops.
• Frame Straightening: Given their name, "Body and Frame," it's highly probable they possess the necessary equipment and expertise to repair and align vehicle frames that have been compromised in collisions, which is critical for vehicle safety and performance.

While specific details on other general mechanical repairs are not provided in the given information, their category as an "Auto Repair Station" implies a fundamental capability to handle various automotive needs, though their strength clearly lies in body and frame work. The incident with the backup camera wiring suggests that while their focus is on bodywork, they may encounter and deal with related electrical or mechanical components during a repair.

Precision Body and Frame exhibits several features that define its operation:

• Body Work Specialization: Their name itself, "Precision Body and Frame," signals their dedicated expertise in collision and body repairs. This specialization can be a significant advantage for customers needing this specific type of service.
• Insurance Company Recommendations: The fact that at least one insurance company suggested this place for body work indicates a level of trust and a working relationship with insurers, which can streamline the claims process for customers. This often points to a reputable business within the collision repair industry.
• Vehicle Detailing Post-Repair: The "big bonus surprise" of a clean vehicle inside and out post-repair is a notable feature. This attention to detail contributes significantly to customer satisfaction and differentiates them from shops that may only focus on the repair itself.
• Communication Updates: The practice of providing updates on work progress helps manage customer expectations and keeps them informed, reducing anxiety during the repair period.

The feedback for Precision Body and Frame presents a nuanced view, offering both strong endorsements and areas for improvement, which is valuable for a comprehensive understanding. On the positive side, a customer highly recommends their services, highlighting "top-notch" work and appreciating the unexpected bonus of vehicle cleaning. This speaks to their ability to deliver high-quality results for specific body work and provide a pleasant overall experience, particularly when guided by insurance recommendations. The ease of setting up appointments is also a positive aspect mentioned.

However, the promotional narrative is balanced by critical feedback that prospective customers should consider. Issues raised include longer-than-expected turnaround times and, more significantly, concerns regarding accountability for damage incurred during the repair process. The incident with the backup camera wiring, where the customer felt the company should have covered the repair for damage that occurred while the truck was in their care, highlights a potential area of concern regarding customer service and responsibility. Similarly, the inability to accommodate a specific request regarding a custom grill being restored to its original state rather than its modified form points to a need for customers to be extremely clear and specific about their expectations before and during the repair process. This feedback, while critical, offers valuable insight into areas where customer communication and policy adherence are crucial.

In summary, Precision Body and Frame appears to be a capable "Auto Repair Station" for body work and collision repair, with a focus on delivering a high-quality finish and working with insurance companies. However, prospective customers should prioritize clear and detailed communication of their expectations and inquire about policies regarding any unforeseen damage or specific customization requests to ensure a satisfactory experience.