Precision Automotive Inc

(61 reviews)

Auto Repair StationsNew YorkAlbany CountySchenectadyCordell Road

Albany County . New York

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  • Intro
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  • Location
  • Reviews
  • +1 518-346-5581
  • www.precisionalbany.com
  • 99 Cordell Rd, Schenectady, NY 12304, USA

Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Precision Automotive Inc Introduce

Precision Automotive Inc, located at 99 Cordell Rd, Schenectady, NY 12304, USA, operates as a unique entity within the "Auto Repair Stations" platform category. While the category typically implies a primary focus on vehicle repair and maintenance, the provided customer reviews strongly indicate that Precision Automotive Inc also functions significantly as a dealership specializing in the sale of vehicles, particularly Volvos, alongside offering long-term service and repair capabilities. This dual role positions them as a comprehensive automotive partner for the Schenectady community and the broader Capital District. Their reputation is built on trust, honesty, and a profound commitment to long-term customer relationships, as evidenced by over two decades of customer loyalty.

Environment and Customer Experience

The environment at Precision Automotive Inc, while not explicitly described in terms of physical aesthetics, can be inferred through the overwhelmingly positive and personal customer testimonials. The reviews highlight a setting where customers feel valued and where staff are perceived as "friends." This suggests a welcoming, perhaps even intimate, atmosphere that fosters trust and comfort rather than a sterile or purely transactional one. The longevity of customer relationships—one review mentioning being a customer for "more than 20 years"—speaks volumes about the consistent positive experience. It implies a clean, organized, and professional operation where interactions are transparent and helpful. The phrase "Best dealer in the Capital District! Honest, helpful" further reinforces the idea of a customer-centric environment where integrity is paramount. This type of environment is conducive to making significant purchasing decisions like buying a car and entrusting it for long-term service.

Services Offered

Based on the customer reviews, Precision Automotive Inc provides at least two core services that place it firmly within the "Auto Repair Stations" category, while also extending beyond it:

  • Vehicle Sales (Specializing in Volvo): The most prominent service highlighted is the sale of pre-owned vehicles, with a strong emphasis on Volvos. One customer purchased a 4-year-old Volvo from them in 2001, and that same car is still being driven by their daughter more than two decades later. This speaks to the quality of the vehicles they sell and their selection process. The strong recommendation to "find your Volvo at Precision Automotive" underscores their specialization and expertise in this brand. While the reviews explicitly mention Volvo, it's possible they handle other makes and models, but Volvo appears to be a significant focus.
  • Long-term Vehicle Service and Maintenance: The customers' loyalty extends beyond the initial purchase to continued service. The statement "We have been a customer for service on our car for more than 20 years" confirms that Precision Automotive Inc provides ongoing repair and maintenance for the vehicles they sell. This implies a full range of typical automotive services, which would generally include:
    • Routine maintenance (oil changes, fluid checks, filter replacements).
    • Brake repair and service.
    • Tire services (rotation, balancing, replacement).
    • Diagnostic services for various vehicle issues.
    • Engine and transmission repair.
    • Electrical system diagnosis and repair.
    • General repairs and preventative maintenance for longevity.
    Given their specialization in Volvos, it is highly probable that their technicians possess specific expertise and access to parts tailored for Volvo vehicles, ensuring precise and effective service for these cars.
Distinguishing Features

Precision Automotive Inc stands out due to several key features, as illuminated by customer testimonials:

  • Exceptional Longevity and Reliability of Vehicles Sold: The most compelling feature is the testament to the durability of a vehicle purchased from them, still running after 23 years. This reflects a commitment to selling high-quality, reliable vehicles that prove to be excellent long-term investments for customers.
  • Honesty and Helpfulness: Customers consistently praise the "Honest, helpful" nature of the staff. This transparency and willingness to genuinely assist customers, rather than just make a sale, fosters deep trust and loyalty.
  • Building Long-Term Relationships: The sentiment of considering the folks at Precision "friends" after more than 20 years of patronage is a powerful indicator of their customer relationship management. They don't just sell cars or fix them; they build lasting connections based on consistent, positive experiences.
  • Specialization and Expertise (Implied Volvo Focus): While not explicitly stated as a "Volvo specialist," the strong recommendation to buy a Volvo from them, and the long-term service of a Volvo, suggests a deep understanding and expertise with this particular brand, which can be a significant advantage for Volvo owners.
  • Trustworthiness: The reviews collectively convey a strong sense of trust in the business, both in the quality of the vehicles they sell and the integrity of their service. In the automotive industry, where trust can be a challenge, this is an invaluable asset.
Promotional Information

The provided customer reviews do not detail specific, current promotional offers or discounts from Precision Automotive Inc. However, the nature of their business and the strong positive feedback suggest that their primary "promotional strategy" is built on:

  • Word-of-Mouth Referrals: The enthusiastic recommendations ("I highly recommend it!", "I would encourage you to consider a Volvo. And to find your Volvo at Precision Automotive.") indicate that satisfied customers are their best form of advertisement. The long-standing relationships naturally lead to referrals.
  • Reputation for Quality and Value: The consistent message of selling "great cars" that are "best investments" and providing reliable long-term service acts as an ongoing promotion of their value proposition. Customers are likely drawn by the promise of durability and trustworthy service.
  • Personalized Customer Service: The "friends" aspect of their customer relationships suggests a tailored approach to service, which can be more effective than generic discounts for fostering loyalty.

While Precision Automotive Inc might not regularly advertise short-term sales on their vehicles or service deals in the same way a large chain might, their consistent delivery of quality cars and reliable service acts as a continuous, powerful form of promotion. For current inventory of Volvos or any specific service package details, local users are encouraged to contact Precision Automotive Inc directly at (518) 346-5581. This would be the best way to inquire about available vehicles, service scheduling, or any potential current offers not widely publicized.

In conclusion, Precision Automotive Inc at 99 Cordell Rd, Schenectady, NY, is more than just an "Auto Repair Station"; it is a highly regarded establishment with a strong legacy in both selling and servicing vehicles, with a notable specialization in Volvos. Their environment fosters trust and long-term relationships, built on the pillars of honesty, helpfulness, and the proven reliability of the vehicles they provide and maintain. For those in the Capital District seeking a dependable Volvo or consistent, trustworthy auto service, Precision Automotive Inc stands as a highly recommended and enduring choice.

Precision Automotive Inc Location

Precision Automotive Inc Customer Reviews

I purchased a 4 year old Volvo from Precision Automotive in 2001 when my daughter was a 1 year old. That Volvo was easily one of the best investments I've ever made. Our daughter is now 24 years old and is still driving the same car. We have been a customer for service on our car for more than 20 years and I consider the folks at Precision friends. If you are in the market for a great car or SUV, I would encourage you to consider a Volvo. And to find your Volvo at Precision Automotive.

Apr 01, 2024 · Kevin Hunt

Best dealer in the Capital District! Honest, helpful and I LOVE my Volvo! Thank you Precision ♥️

Apr 08, 2025 · Kira Daley

Honest and reliable, I don’t trust anyone else to work on my Volvo!

Mar 17, 2025 · Riley Connors

A few months ago my Volvo XC60 would not shift out of park. Called the dealership and was told that I could have the car towed there BUT it would be 7-10 days before it was looked at! Called Precision, the saw the car right away, turned out all it needed was a little grease on the shifter! I am certain that if I had taken it to the dealership it would have cost me THOUSANDS! Wonderful quick, friendly service!

Dec 05, 2023 · Sandra Doellefeld

If you own a Volvo, this is the place for you. They fixed my Volvo XC90 that has been sitting for a long time. The were able to fix an oil leaks, fuel issues, service the transmission, update software and more. The price was good and when you see the shop and talk to the mechanics, you just now it's going to be done right. I was going sell my 2007 Volvo, but now that I found this place I'm keeping it. Thank you

Aug 13, 2023 · Albert