Valvoline Instant Oil Change

(209 reviews)

Auto Repair StationsNew YorkSchenectady CountySchenectadyState Street

Schenectady County . New York

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM

Valvoline Instant Oil Change Introduce

Valvoline Instant Oil Change, situated at 3716 State St, Schenectady, NY 12304, operates within the "Auto Repair Stations" category, specifically focusing on expedited vehicle fluid maintenance and related quick services. As a chain renowned for its speed and convenience, this location aims to provide efficient automotive care for local users in Schenectady, offering goods for sale in the form of automotive fluids and filters, alongside its service offerings.

The environment at a typical Valvoline Instant Oil Change is designed for speed and efficiency. These facilities often feature multiple service bays, allowing vehicles to be serviced simultaneously. The layout is structured to facilitate a quick drive-through process, where technicians perform services while the customer remains in their vehicle or in a small, often basic, waiting area. The emphasis is on a streamlined workflow, ensuring that oil changes and other quick services are completed in a minimal amount of time. Customers can expect a clean and functional service area, with technicians moving quickly through the process. The location on State St in Schenectady suggests an accessible position within a commercial area, making it a convenient stop for routine maintenance for residents and commuters. The operational setup prioritizes throughput and rapid service delivery.

Valvoline Instant Oil Change primarily offers services centered around fluid maintenance, aligning with its "Instant Oil Change" name. Their core service is, of course, the rapid oil change, typically involving draining old oil, replacing it with fresh oil (with various grades and types available for purchase), and installing a new oil filter. Beyond just oil changes, they often provide other essential fluid services, such as transmission fluid exchanges, coolant flushes, power steering fluid flushes, and differential fluid services. They also offer ancillary services like tire rotations, as indicated by a customer review. Furthermore, basic vehicle checks are a standard part of their service package, which may include checking and topping off other vital fluids, inspecting air filters, checking wiper blades, and performing basic visual inspections of belts and hoses. As an "Auto Repair Station" that provides goods for sale, they stock and sell a variety of automotive fluids, filters, and potentially other basic maintenance items directly to the customer as part of their service packages. The overall service model is designed to be comprehensive for routine preventative maintenance, aiming to get customers in and out quickly.

The key features of Valvoline Instant Oil Change at 3716 State St revolve around its promise of speed, convenience, and a standardized service model. The primary feature is the "instant" aspect, signifying rapid service delivery without the need for an appointment in most cases. This convenience is a significant draw for busy individuals. The focus on specialized technicians for fluid services is another feature, as their staff is trained specifically for these routine maintenance tasks. However, it's also important to acknowledge customer feedback when discussing features objectively. One customer review highlighted a concerning instance where lug nuts were allegedly not tightened properly after a tire rotation, leading to safety issues and a negative perception of "integrity" and "negligence." This review suggests that while speed is a key feature, the quality control and meticulousness of all services, even routine ones, are paramount for customer safety and satisfaction. Another review points to a perceived lack of transparency regarding pricing and mileage differences for various oil change options, and a reluctance to provide written information, suggesting a feature of less than ideal communication in certain customer interactions. These reviews indicate that while the brand aims for efficiency, the execution of services and communication can vary, impacting the customer experience significantly. The commitment to a quick lube model remains a core feature, but customer experiences suggest potential inconsistencies in execution and information delivery.

Regarding promotional information, Valvoline Instant Oil Change, as a national chain, frequently runs various promotions to attract customers to its locations. These can include discounts on specific oil change packages (e.g., conventional, synthetic blend, full synthetic), coupons for bundle services (e.g., oil change plus tire rotation), or seasonal specials. Promotions are often advertised on their national website, through local flyers, or via email newsletters for subscribed customers. Given the nature of their business, which encourages repeat visits for routine maintenance, they may also offer loyalty programs or incentives for returning customers. However, specific current promotional offers for the 3716 State St location are not provided in the given information. Customers interested in current deals or specific service pricing would be advised to contact the location directly at (518) 372-8890 or +1 518-372-8890. It is crucial for customers to inquire about the full details of any service, including what is covered, the mileage recommendations, and the exact pricing for different options, especially in light of the customer feedback concerning perceived transparency issues. While the brand promotes convenience and speed, customers are encouraged to practice due diligence and confirm all details of services and costs before proceeding, ensuring their expectations are met and their safety is prioritized.

Valvoline Instant Oil Change Location

Valvoline Instant Oil Change Customer Reviews

Incredibly low integrity and shockingly negligent. I used to like coming here, but never again. They did a tire rotation and forgot or failed to tighten the lug nuts on one of the wheels properly, two out of 4 of which fell off, a third was loose, and the wheel started wobbling alarmingly. It could have killed us, it cost me a couple hundred dollars to go to the dealer to get it fixed, and this Valvoline has so far refused to even reimburse the original service fee for the tire rotation. In talking to one of them, I got the distinct sense they'd prefer if the wheel fell off and we died on the highway to spare them the hassle of refunding our money.

Dec 26, 2024 · Conrad Shaw

Faith over fear is scripture in Psalms. Well, this One service member has a Tattoo of a large cross and I was assuming that he, a believer in the word of God, would know that no one is above the word. So I asked about the difference in mileage that the oil change covered, and he said "5,000 and 6,000" miles, a difference of 1,000 miles and "$75.00 and $125.00" respectively. I doubted the numbers and asked for this in writing, a brochure, or any literature. "NO. We don't have anything like that" says tattooed service member. Hmmm, ok I say and I left. I am curious why? Is he dumb? Maybe, or maybe not, I predict AI will replace all humans in my daughter's lifetime.

Apr 24, 2025 · Mariyah Goodbee

I called for an inspection. The first woman who answered said I have to talk to a tech? Then the tech said he could get me in and asked what the vehicle was. I told him my truck info them he says we can't inspect trucks. WTH kind of shop is this?

Jan 24, 2025 · D Bev

Service was excellent. I pulled right in, stayed in the car, and they did my oil change very quickly. Probably one of the fastest i have had, and the gentleman were very polite. The only thing which i was not pleasant about was the over $100 oil change which included a $10 or $15 off coupon for an older honda which needed 4.5 quarts of oil. In perspective, my diesel truck with up to 15 quarts of quality oil with coupon was $99 at the dealership.

Oct 02, 2024 · Steve

The 3 men who were working today were fantastic. They were professional, informative, kind and knowledgeable. They didn't pressure us to buy or do anything extra, they were just cool guys that are great at their jobs. My fiance and I brought his truck in for a quick oil change while in the area and we will %100 be back again.

Dec 09, 2023 · Alexis Montanye