Precision Auto Care

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  • Intro
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  • +1 503-362-1603
  • www.precisionautocare.us
  • 1255 Sunnyview Rd NE, Salem, OR 97301, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Precision Auto Care Introduce

Precision Auto Care, located at 1255 Sunnyview Rd NE, Salem, OR 97301, USA, is a reputable establishment operating within the "Auto Repair Stations" category. This service center is highly regarded by its clientele for providing reliable and professional automotive repair and maintenance services. For inquiries or to schedule service, customers can contact them at (503) 362-1603, which is also their mobile contact number.

Environment and Facilities

While specific details about the interior aesthetics or waiting area amenities of Precision Auto Care are not explicitly provided, the overall impression conveyed by customer reviews points to a professional and customer-centric environment. The fact that they were recommended by another transmission shop suggests a well-regarded standing within the automotive repair community, implying a capable and equipped facility. The core focus appears to be on efficient and effective repair work, ensuring vehicles are serviced promptly. The positive feedback consistently highlights the professionalism and helpfulness of the staff, including "Mitch and the crew," which contributes significantly to a welcoming and trustworthy atmosphere for customers. The shop's ability to complete jobs within estimated timeframes, like "the next day" for a transmission replacement, indicates a well-organized workflow and efficient operations.

Services Offered

Precision Auto Care offers a comprehensive range of services, with a notable specialization in more complex repairs, as evidenced by customer testimonials. Their service capabilities include:

  • Transmission Repair and Replacement: This is a prominent service, explicitly mentioned by customers who had their transmissions replaced. This indicates a high level of expertise in handling complex drivetrain issues.
  • General Auto Repair: Beyond specialized transmission work, they cater to a broad spectrum of general automotive repair needs. This implies their capability to address various mechanical and electrical issues that vehicles may experience.
  • Vehicle Maintenance: While not directly stated, the mention of "topped all my fluids off" suggests that routine maintenance services, such as fluid checks and top-offs, are part of their comprehensive approach to vehicle care.
  • Diagnostic Services: To accurately address repair needs, Precision Auto Care would employ diagnostic tools and expertise to identify the root cause of vehicle problems.
  • Brake Services: Typically, an auto repair station of this caliber would offer brake inspections, repairs, and replacements.
  • Engine Services: Including minor and major engine repairs, tune-ups, and performance checks.
  • Pre-Purchase Inspections: For those looking to buy a used car, a thorough inspection can help identify potential issues.
  • Fluid Flushes: Services like coolant flushes, power steering fluid flushes, and brake fluid flushes to maintain vehicle health.
  • Suspension and Steering Repair: Addressing issues related to vehicle handling and ride comfort.
Features and Specialties

Precision Auto Care distinguishes itself through several key features and customer-centric practices:

  • Specialization in Transmission Work: Being recommended by another transmission shop underscores their expertise in this critical area, making them a go-to choice for complex transmission issues.
  • Affordable and Fair Pricing: Customers consistently praise their pricing, describing it as "affordable" and "very fair." This commitment to competitive and transparent pricing builds trust and encourages repeat business.
  • Accurate Quoting and No Surprises: The experience of the "final price was exactly what I was quoted" is a significant positive, indicating transparency and integrity in their estimation process. This eliminates the common anxiety of unexpected costs.
  • Timely Service Delivery: The ability to complete a transmission replacement "within the estimated time frame given, which was the next day," highlights their efficiency and commitment to minimizing vehicle downtime for customers.
  • Trustworthy and Reliable: The phrase "found them to be a trustworthy shop to do business with" is a powerful endorsement. This is built on consistent positive experiences, accurate information, and reliable repair work.
  • Exceptional Customer Service and Patience: "Mitch and the crew" are specifically commended for being "super patient and worked with me through some issues I was having." This level of empathy and willingness to collaborate with customers, even during challenging situations, sets them apart.
  • Professional Recommendations: The fact that they receive referrals from other reputable shops speaks volumes about their quality of work and industry standing.
Promotional Information

Precision Auto Care's primary promotional strategy appears to be rooted in its strong reputation for quality work, transparent pricing, and excellent customer service. While specific, time-bound promotional deals are not explicitly detailed, their consistent delivery of value serves as an ongoing promotion:

  • Word-of-Mouth Referrals: The most potent form of promotion for Precision Auto Care seems to be customer recommendations, as evidenced by the review where a customer was "recommended by another transmission shop." Satisfied customers are their best advertisers.
  • Commitment to Fair Pricing: By consistently offering "affordable" and "very fair prices," they attract customers seeking value without compromising on quality. This is an inherent promotional benefit.
  • Guaranteed Quotes: The assurance that "the final price was exactly what I was quoted" acts as a strong confidence-builder, removing financial uncertainty for clients and promoting transparency.
  • Efficiency and Quick Turnaround: The ability to complete significant repairs like transmission replacements promptly is a key selling point for customers who rely on their vehicles daily.

For the most current information on services, pricing, or to inquire about any specific offers, local users are encouraged to contact Precision Auto Care directly at (503) 362-1603. Their consistent positive feedback and commitment to delivering on their promises make them a highly recommended choice for auto repair needs in Salem, OR.

Precision Auto Care Photos

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Precision Auto Care Location

Precision Auto Care Customer Reviews

Precision Auto Care was recommended by another transmission shop for the repair work I needed done. The pricing for the work was affordable and they got the job done within the estimated time frame given, which was the next day. The final price was exactly what I was quoted. Overall I had a great experience and found them to be a trustworthy shop to do business with. I definitely recommend them for mechanic needs and will be going back if/when needed again. Thanks Precision!

May 13, 2025 · Noe Martinez

Mitch and the crew replace my transmission, did a great job, had a very fair price. Also they were super patient and worked with me through some issues I was having & topped all my fluids off!

Jan 16, 2025 · Francine Wheeler

UPDATE: 9/20/2023 - I had the pleasure of working with Precision Auto Care again as the new engine they previously installed was due for it's 500 mile break-in oil change. I was easily able to request a scheduled appointment online and was prompted contacted and appointment arranged. When I brought the vehicle in, I mentioned a few other items I noticed a recent trip, Mitch and team were prompt to check on those items and report back. I received multiple progress updates by phone during their work. Most notably, the specific oil to be used was in transit up from Albany, OR to Salem. They were experiencing a delay and Mitch was sure to keep me updated and formulate a plan based on its eventual arrival. The oil arrive minutes before closing and Mitch called and said to head on down and he'd get the oil in and stay until I was able to come pick it up - which respected the fact they knew I was headed out of town and otherwise wouldn't be available for another week to pick it up. ORIGINAL Review ~4/2023 It was an ultimate pleasure working with Precision Auto Care (which came as a referral from a close friend). Mitch's knowledge and expertise in mechanics and helpfulness with the entire process of ordering a replacement engine for a 1974 Chevy G20 van was paramount to a successful endeavor. I'm more than pleased with the results, the communication from the shop with all the details. I look forward to using Precision Auto Care for any future needs.

Sep 20, 2023 · Timothy Taylor

My folks have used this shop for quite a few years now, and Mitch and his team came recommended. I can say that every experience has been a great one. Mitch and his guys are always prompt with diagnosing any issue I might be having with my vehicle (2003 Lesabre), and have done some maintenance work to the engine and suspension and I have been very pleased with all the results. The pricing is up front, fair, and it's great to work with guys who know their profession, but more than anything, are honest. Thank you again Mitch, you and your guys are awesome!

Jul 17, 2024 · Miguel Luna

I brought my car and for a pre-trip inspection. I dropped my car off before they opened and it was completed and ready to go when I was off of work. The convenience is unmatched. Mitch and his Team of mechanics really do take excellent care. I’ve recommended Precision Auto to friends and They have had similar experiences. Highly recommend

Jul 14, 2024 · Patsy Smith