Pick Your Part - South Bend

Absolute joke advanced has cheaper parts brand new. Manager is high off her horse on prices. They say they don't price match. Well ya better fast before you close your doors. Remember that this community fuels your paycheck young lady. To the owners I feel sympathy for the loss of business. I wish I could leave no stars after I worked on a car for 2 hours to be told I'd pay full price and AutoZone and advanced has the parts cheaper and brand new. Very unpleased

Jan 31, 2025 · Tyler

They charged me $24 for a 90 day guarantee that they never asked me if I wanted it or not. They just charged me for it and I didn’t realize it until I got home and looked at the receipt that’s being a crook if you ask me.

Feb 14, 2025 · Bob

Place is a rip off. Charge to get in and overpriced junk parts. 90 dollars just for a wheel and tire that's completely bald. 60 dollars for a heater control unit which is 65 brand new. What a rip off. Gotta pull ur own parts to pay retail cost for it

Jan 24, 2025 · Isaiah Butler

Never before in my life have I seen a sales team so happy and tickled with themselves to blatantly take advantage of a disabled person. I watched a man attempting to purchase a back window for his trailblazer EXT. They sold him a window for a trailblazer knowing it would not fit. Told him that he did not want the extended warranty because it came with a 30 day warranty and that it was a waste of money. They then refused to exchange the window for the correct one and forced the disabled gentleman to purchase the correct window while literally laughing in his face the entire time telling him "the police are in our pocket, there's nothing you can do, it's as is sales, so buy the new one or leave" while insulting his intelligence. This is blatant robbery, predatory sales practices and should be condemned by all patrons. There are plenty of options rather than to be ripped off by LKQ to support their employees drug habits.

Oct 18, 2024 · Dale Kilgore

This place is a joke and defrauded customers daily. I witnessed them mislead a disabled man into buying the wrong part, just to 20 minutes later charge him a second time for the correct part and try to blame him for LKQ ripping him off over $100! Pathetic! I won't be doing any business with LKQ ever again as eBay will gladly ship me parts for free and will return parts that don't fit for free as well. So will Amazon. I recommend you spend your money with a company that doesn't support Blackrock tactics of harming the ignorant for profits!

Oct 18, 2024 · Dale Kilgore

The website and phone call is useless. 800 numbers to an automated system. If you want parts pricing, use option 3 then tells you to check the website for prices and hangs up. You cannot actually talk to anyone. The website does not have accurate pricing specific to the car, just overall generic parts lists. Doing a parts query just sends an email.... eventually I guess since I haven't got one. Why can't someone simply be able to call for a part price instead of having to drive to the individual yard just to ask?

Mar 03, 2025 · Robert Martens

If you don't buy the warranty there is no return ls even if you only had the part for 15 hours will never buy there ever again all over a 37 dollar grill after spending almost 200 in other parts

May 06, 2025 · Joe Crane