Performance Plus Quick Oil Change

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  • Intro
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  • Location
  • Reviews
  • +1 616-248-0581
  • www.performanceplusoil.com
  • 355 28th St SE, Grand Rapids, MI 49548, USA

Operating Hours

Monday 8:00 AM - 7:00 AM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Performance Plus Quick Oil Change Introduce

For drivers in Grand Rapids, Michigan, seeking efficient and reliable routine vehicle maintenance, Performance Plus Quick Oil Change at 355 28th St SE, Grand Rapids, MI 49548, USA, is a highly favored destination. Operating under the umbrella of "Auto Repair Stations," this establishment specifically excels in providing rapid and professional oil change services, alongside other essential preventative maintenance tasks. Its focus is on speed, convenience, and ensuring your vehicle remains in top condition without lengthy wait times. You can contact them directly at (616) 248-0581 or +1 616-248-0581.

Environment and Customer Experience

The environment at Performance Plus Quick Oil Change is designed for efficiency and customer comfort, typical of a modern express service center. While a full walk-through of the facility isn't available, the nature of "quick oil change" services implies a streamlined process. You can expect a clean, organized bay area where technicians work swiftly and methodically. There's likely a comfortable waiting area for customers, though many services are completed quickly enough that extensive waiting is often not necessary. What truly defines the customer experience at this particular location, as highlighted by reviews, is the staff's professionalism and communication. Customers praise the team for being "Really helpful" and explaining "things well." This focus on clear communication ensures that even quick services are transparent, and customers understand what's being done to their vehicle and why. The consistent sentiment that "I only go to this location. I have tried others and they never have the same service. Professional and quick," strongly suggests a well-managed and customer-focused operation that prioritizes efficiency without sacrificing clarity or quality of interaction.

Comprehensive Services Offered

While the name "Quick Oil Change" clearly indicates their primary service, Performance Plus locations typically offer a range of express maintenance services designed to keep your vehicle running smoothly and extend its lifespan. These services are often performed without the need for an appointment, emphasizing convenience. Their main offerings include:

  • Quick Oil Changes: This is their specialty, offering various oil types to suit different vehicle needs and owner preferences:
    • Conventional Oil Changes: Standard motor oil for everyday vehicles.
    • Synthetic Blend Oil Changes: A mix of conventional and synthetic oils, offering enhanced protection and performance.
    • Full Synthetic Oil Changes: For maximum engine protection and longevity, often recommended for newer vehicles or those with high-performance engines.
    • High Mileage Oil Changes: Formulated to address the needs of vehicles with over 75,000 miles.
  • Oil Filter Replacement: Always included with an oil change, ensuring clean oil circulation.
  • Chassis Lubrication: Where applicable, ensuring moving parts are properly greased to reduce wear.
  • Fluid Checks and Top-Offs: This often includes checking and topping off essential fluids such as:
    • Windshield Wiper Fluid
    • Power Steering Fluid
    • Brake Fluid
    • Transmission Fluid
    • Coolant/Antifreeze
  • Tire Pressure Checks and Adjustments: Ensuring proper tire inflation for safety, fuel efficiency, and tire longevity.
  • Wiper Blade Replacement: Offering new wiper blades for optimal visibility.
  • Headlight and Taillight Bulb Replacement: Minor electrical fixes for safety.
  • Battery Checks: Basic inspection of battery terminals and charge status.
  • Air Filter Checks and Replacement: Ensuring clean air flow to the engine.

The focus on these essential services allows them to deliver "quick" service, making vehicle maintenance less of a chore for busy individuals.

Key Features and What Sets Them Apart

The Grand Rapids Performance Plus Quick Oil Change location stands out due to several key features, consistently highlighted by its loyal customer base:

  • Speed and Efficiency: As implied by "Quick Oil Change," the primary feature is the ability to perform services rapidly, minimizing customer wait time. This is invaluable for busy individuals who need maintenance done quickly.
  • Professionalism: Customers repeatedly describe the service as "Professional," indicating a high standard of conduct and technical execution from the staff.
  • Excellent Communication: The reviews emphasize that staff "explained things well" and were "helpful." This transparency and willingness to educate customers about their vehicle's needs are highly valued and build trust.
  • Consistency in Service: The remark, "I only go to this location. I have tried others and they never have the same service," points to a remarkable consistency in the quality and professionalism of the service provided at this specific branch. This creates strong customer loyalty.
  • Focus on Preventative Maintenance: While specializing in oil changes, the inclusion of fluid checks, tire pressure adjustments, and other basic maintenance services positions them as a key player in preventative car care, helping drivers avoid more costly repairs down the line.
  • Range of Oil Options: Offering conventional, synthetic blend, full synthetic, and high mileage oils ensures that they can cater to the specific needs and budgets of diverse vehicle owners.

These features collectively contribute to a highly positive customer experience, making this location a preferred choice for routine vehicle servicing.

Promotional Information

Like many quick-lube centers, Performance Plus Quick Oil Change locations frequently offer promotions and discounts to attract and retain customers. While specific, current promotions for the 355 28th St SE location are not explicitly detailed in the provided information, general promotional strategies for such businesses typically include:

  • Online Coupons: It is very common for quick oil change centers to offer printable or mobile coupons on their official websites, or through third-party coupon sites. These might include discounts on specific oil change packages (e.g., conventional oil change specials, synthetic oil discounts), or bundled services.
  • First-Time Customer Discounts: Sometimes, a percentage off or a flat discount is offered to new customers to encourage them to try the service.
  • Seasonal Specials: Promotions tied to changing seasons, such as winterization checks or summer fluid top-offs, often combined with an oil change.
  • Loyalty Programs: Some locations or chains offer loyalty programs where customers earn points or receive discounts after a certain number of visits.
  • Package Deals: Bundling an oil change with other basic services like a tire rotation or air filter replacement at a reduced combined price.

To find out about any active promotions specific to Performance Plus Quick Oil Change at 355 28th St SE in Grand Rapids, local users are advised to:

  • Visit their official website: Many quick lube chains list their current specials directly on their website.
  • Check local flyers or advertisements: Promotions are often distributed through local mail or newspaper inserts.
  • Inquire directly by phone: Calling (616) 248-0581 or +1 616-248-0581 is the most direct way to ask about any ongoing deals or discounts.

In conclusion, Performance Plus Quick Oil Change at 355 28th St SE in Grand Rapids, MI, is highly recommended for its efficient, professional, and customer-friendly approach to vehicle maintenance. Specializing in rapid oil changes and essential fluid services, this "Auto Repair Station" stands out for its consistent quality of service and clear communication, making it an excellent choice for drivers seeking quick and reliable care for their vehicles.

Performance Plus Quick Oil Change Photos

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Performance Plus Quick Oil Change Location

Performance Plus Quick Oil Change Customer Reviews

Really helpful. They explained things well.

May 07, 2025 · Toby Thompson

I only go to this location. I have tried others and they never have the same service. Professional and quick.

Dec 24, 2024 · Jason Prins

This location did not properly re-secure our skid plate once the oil change was complete. This caused the front of the skid plate to fall while driving in traffic. When the location was called to ask about this, the Assistant Manager chose to spend more of the call trying to explain what the skid plate was and "why it wasn't totally necessary" than to resolve the issue. The manager was much more understanding and immediately chose to get his tools and meet us at the vehicle (about 1 mile away from the location) so that the rest of the skid plate could be safely removed and then put back on correctly at their location. I assume this was largely because he admitted that it was him who did not properly secure the skid plate to begin with. This caused us to be late for our other obligations for the evening, and also ensured that we cannot trust they are properly securing the car post-oil change. The lack of empathy from the assistant manager on the call - who also said all of this while I was asking to speak to the store's manager instead of getting him on the phone to resolve the issue - also impacted our trust that all employees are dedicated to fixing the issue and not just trying to get someone off the phone who is reporting potential damage to their vehicle immediately upon leaving their location.

Aug 12, 2024 · Britney Vogel

Some of the best prices in the area and real fast services. Love the people there too

Nov 05, 2024 · Joshua Bronkhorst-Ortega

Very friendly staff and really quick service

Feb 19, 2025 · Karen Cobb