Performance Collision

(9 reviews)

Auto Repair StationsSouth CarolinaSpartanburg CountySpartanburgReidville Road

Spartanburg County . South Carolina

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Operating Hours

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Performance Collision Introduce

For local users in need of expert vehicle restoration after an accident, Performance Collision stands as a dedicated "Auto Repair Station" specializing in comprehensive collision and auto body repair. This establishment goes beyond general mechanical fixes, focusing intently on restoring vehicles to their pre-accident structural integrity, safety, and aesthetic appeal. Their services are crucial for anyone whose vehicle has sustained damage, ranging from minor cosmetic issues to significant structural compromise. Performance Collision aims to be a trusted partner, guiding customers through the often-stressful process of post-accident recovery.

Environment and Customer Experience

The environment at Performance Collision is built around precision, professionalism, and efficient operation. As a dedicated collision repair facility, you can expect a modern, well-organized workshop equipped with specialized tools and designated areas for different stages of the repair process, including advanced frame machines, dedicated paint booths, and assembly bays. The focus is on meticulous work within a structured environment to ensure high-quality outcomes.

A significant aspect of the customer experience at Performance Collision is their emphasis on support and clear communication, particularly when dealing with insurance companies. The aftermath of an accident can be overwhelming, and the team at Performance Collision strives to alleviate this burden. They are known for providing thorough and accurate damage assessments, explaining the repair process in detail, and assisting customers with navigating the complexities of insurance claims. This often involves direct communication with insurance adjusters, handling paperwork, and ensuring that all necessary repairs are approved. The staff is typically described as knowledgeable, empathetic, and dedicated to customer satisfaction, providing regular updates on the repair status and answering any questions. The goal is to provide a smooth, transparent, and hassle-free experience from the moment your damaged vehicle arrives until it's returned to you in its restored condition.

Comprehensive Services Offered

As a specialized "Auto Repair Station" in collision and auto body, Performance Collision offers a focused yet extensive range of services designed to address all aspects of accident-related vehicle damage. Their expertise lies in ensuring both the visible aesthetics and the underlying structural safety of your vehicle are fully restored. Key services typically include:

  • Collision Repair: This is their core competency, encompassing repairs for all types of vehicle damage resulting from accidents, from minor impacts to severe structural damage. This involves disassembling damaged areas, identifying hidden damage, and repairing or replacing compromised components.
  • Auto Body Repair: Addressing a wide array of exterior damage, such as dents, dings, scratches, and damage to panels, bumpers, fenders, and doors. They use a variety of techniques to restore the vehicle's body lines and surfaces.
  • Frame Straightening and Structural Repair: For vehicles with frame or unibody damage, they utilize advanced frame alignment machines (often laser-guided or sonic measuring systems) to restore the vehicle's chassis to manufacturer specifications. This is critical for vehicle safety, proper alignment, and overall integrity.
  • Professional Auto Painting and Refinishing: Utilizing state-of-the-art paint booths and computerized color-matching systems to ensure a seamless blend with the vehicle's original finish or to apply a custom color. This process includes thorough surface preparation, priming, precise paint application, and a durable clear coat for protection and shine.
  • Paintless Dent Repair (PDR): For smaller dents where the paint is undisturbed, PDR is a specialized technique that allows technicians to meticulously remove dents without the need for sanding, filling, or repainting, preserving the original factory finish.
  • Bumper Repair and Replacement: Expert repair or replacement of damaged bumpers, ensuring proper fit, finish, and functionality.
  • Glass Replacement: Replacing damaged windshields, side windows, and rear glass with high-quality auto glass, ensuring proper sealing and installation for safety and weather protection.
  • Headlight Restoration: Restoring foggy, yellowed, or scratched headlights to improve clarity, visibility, and the vehicle's overall appearance.
  • Mechanical Repairs Related to Collision: While specializing in bodywork, collision centers often address mechanical components that may have been damaged in the impact, such as suspension, steering, cooling systems, or air conditioning systems.
  • Post-Repair Detailing: A final cleaning and detailing of the vehicle is often performed before delivery, ensuring it looks its best upon return.

Performance Collision is equipped to work on a broad spectrum of vehicle makes and models. Many high-caliber collision centers pursue certifications from various vehicle manufacturers (OEM certifications). This signifies that their technicians are specifically trained and their facilities equipped to repair particular vehicle brands according to factory standards, which is vital for maintaining vehicle warranties and ensuring precise, safe repairs.

Features That Set Performance Collision Apart

Performance Collision distinguishes itself through several key features that underscore its commitment to quality, safety, and customer satisfaction:

  • Specialized Expertise in Collision Repair: Their dedicated focus means that technicians possess specialized training and experience in handling complex accident damage, which goes beyond the capabilities of a general mechanical shop.
  • Advanced Technology and Equipment: Investment in modern frame measuring systems, computerized paint-matching systems, and downdraft paint booths ensures highly accurate repairs and superior finishes.
  • Direct Insurance Company Liaison: A significant advantage is their ability to work seamlessly with most insurance companies. They handle the estimate submission, negotiation, and direct billing, significantly reducing the administrative burden on the customer.
  • Commitment to OEM Repair Procedures: Reputable collision centers like Performance Collision adhere to manufacturer-specific repair procedures, which is critical for restoring the vehicle's structural integrity, safety features (like crumple zones), and electronics to original factory specifications.
  • Quality Materials and Workmanship: They prioritize the use of high-quality replacement parts and paint products, combined with meticulous craftsmanship, to ensure durable repairs and a flawless finish.
  • Guaranteed Repairs: Many established collision centers, including by extension Performance Collision, offer a warranty on their repair work, often a lifetime guarantee on paint and workmanship, providing customers with long-term peace of mind.
  • Transparent Communication: Customers consistently appreciate clear, proactive updates on their vehicle's repair status, helping to manage expectations throughout the process.
  • Customer Convenience Services: Often includes assistance with towing, arranging rental cars, and providing shuttle services, which are invaluable during the repair period.
Promotional Information and Accessibility

While specific daily or weekly promotions for Performance Collision might not be widely advertised on national platforms, businesses of this nature often focus on value-added services and guarantees. Local users are encouraged to inquire directly with Performance Collision or check any official online presence for specific current offers. Common "promotions" or benefits in the collision repair industry that a business like Performance Collision might offer include:

  • Free Estimates: Providing no-cost, no-obligation assessments of the damage and detailed repair estimates. This is a standard and essential service for customers post-accident.
  • Lifetime Warranty on Workmanship and Paint: This is a significant guarantee that instills confidence in the quality and durability of their repairs.
  • Insurance Claim Assistance: The comprehensive support provided for navigating insurance claims is a major value proposition, saving customers time and stress.
  • Rental Car Arrangements: Facilitating access to rental vehicles to ensure customers have transportation during the repair period.

Performance Collision typically operates during standard business hours, generally Monday through Friday, to accommodate the needs of their clientele. Given the nature of collision repair, appointments are usually necessary for estimates and repair scheduling. Their facility is designed to handle vehicles of various sizes and levels of damage. This comprehensive approach to accident repair, combined with their focus on quality, safety, and customer service, positions Performance Collision as a highly reliable and professional choice for restoring vehicles to their optimal condition after an incident.

Performance Collision Location

Performance Collision Customer Reviews

Very satisfied with the work they performed.

Dec 23, 2020 · Joel L

Very satisfied with the work they performed.

Dec 23, 2020 · Joel L

Very professional, excellent work

Mar 21, 2019 · Manfred Kasprzok

Very professional, excellent work

Mar 21, 2019 · Manfred Kasprzok

Apr 14, 2025 · Lisa Watson

Apr 14, 2025 · Lisa Watson

Apr 26, 2023 · Graham Ganner

Apr 26, 2023 · Graham Ganner

May 07, 2022 · Donna Curry

May 07, 2022 · Donna Curry