Pep Boys

The team did great work. They treated me well and i feel very confident about the work they did on my family vehicle. I will have a sense of peace now that my family vehicle had the right pros do good work on my vehicle. The prices were great. Thanks to Marc and Daniel for explaining to me what I wanted to know.

Jan 10, 2025 · robert bravo

I had a great experience at Pep Boys. The day after Christmas, my alternator went out on me before a 5 hour drive. I was able to get quick service, a fair price, and a friendly experience. The General Manager Ben went above and beyond in his service and I would recommend this location to anyone with car trouble.

Dec 28, 2024 · Peter Haupt

I recently took my daughter’s car to Pep Boys (DOWNTOWN) to have her brakes changed, and the experience was fantastic from start to finish. The team was incredibly informative, explaining everything clearly without trying to upsell unnecessary services. They worked quickly and efficiently, getting the job done in no time. It was refreshing to deal with a shop that’s honest, professional, and focused on great service rather than pressure tactics.

Feb 01, 2025 · Susan Galindo

I am giving a 2-star rating because the service provided on the vehicle was great, but the customer service skills left much to be desired. I ordered some tires to have them installed at this location and made sure to order the correct size according to the manufacturer. When the appointment time came, Ben tried to upsell us for two different tires that were not the ones I ordered. I then had to call to make sure the ones I ordered were the ones being installed and no other fees would be associated than the ones already paid for. I wouldn't come back to this place.

Dec 20, 2024 · PJ

I needed my brakes done. I was prepared for it to be a hassle but was pleasantly surprised when I called Pep Boys to make an appt and they were so helpful. Other places were not! Got to my appt early and they jumped right on it. They were very clear as to what my car needed, had it done in a couple hours and even helped me save money. Would highly recommend going to Pep Boys, thank you guys!

Jan 18, 2025 · Kristyn Armendariz-rardin

Angel Good Customer Service.I needed my brakes done. I was prepared for it to be a hassle but was pleasantly surprised when I called Pep Boys to make an appt and they were so helpful. Other places were not! Got to my appt early and they jumped right on it. They were very clear as to what my car needed, had it done in a couple hours and even helped me save money. Would highly recommend going to Pep Boys, thank you Angel..

Apr 16, 2025 · Jenylen Mendoza

Daniel and his team were amazing! Very professional, quick, knowledgeable and reassuring. Grateful I came here and will absolutely be back if I have any other issues and definitely recommend to family and friends.

Feb 24, 2025 · Ayreika Arnold