Pat & Sons Quality Auto Body

Pat & Sons Quality Auto Body, located at 7138 County W, Greenleaf, WI 54126, USA, operates within the "Auto Repair Stations" category, primarily focusing on automotive body work and repairs. This establishment appears to specialize in addressing significant structural and cosmetic damage to vehicles, an area that often requires specialized expertise and equipment beyond that of a general mechanic shop. For local users in Greenleaf and the surrounding areas, Pat & Sons aims to be a resource for restoring vehicles, particularly after accidents or when dealing with complex issues like rust.

Environment and Specialization:

As an auto body shop, Pat & Sons Quality Auto Body would typically feature a dedicated facility equipped for body repair, painting, and potentially frame straightening. This environment is distinct from a general mechanical repair shop; it often includes specialized booths for paint application, areas for welding and metalwork, and precise measurement systems for frame alignment. The focus is on restoring the vehicle's structural integrity and aesthetic appearance after damage. While specific details about their facilities are not provided, the nature of their work, as highlighted in a customer review, points to capabilities in handling complex structural repairs. The location at 7138 County W suggests a potentially more rural or industrial setting, common for body shops that require larger spaces for operations.

Services and Expertise:

Based on their name and the provided customer feedback, Pat & Sons Quality Auto Body offers services that extend beyond simple dent removal:

• Quality Auto Body Work: This encompasses a wide range of collision repair services, including panel replacement, dent repair, and vehicle painting.

• Complex Frame and Rust Repair: A significant highlight from a customer review demonstrates their expertise in handling challenging frame rust issues. In a situation where other mechanics deemed a vehicle "totaled" and irreparable due to isolated rust spots on the frame, Pat & Sons successfully performed the repair. This suggests they possess the specialized knowledge, tools, and willingness to undertake intricate structural repairs that many other shops might decline.

• Vehicle Restoration: Their ability to repair severe rust and structural issues indicates a capability to restore vehicles to a safe and operational condition, even when others might consider them a "lost cause."

It's important to note that while they are categorized as an "Auto Repair Station," their core competency appears to be in the body and structural repair segment, which is distinct from mechanical repairs like engine issues, brake service, or electrical diagnostics. However, the mention of "car buying experience" in one review suggests they may also engage in vehicle sales, possibly of repaired or salvaged vehicles.

Key Features and Mixed Customer Experiences:

Customer reviews paint a very contrasting picture of Pat & Sons Quality Auto Body, highlighting both exceptional strengths in repair and significant concerns regarding vehicle sales and follow-up. This provides a crucial, objective insight into their operational features:

• Exceptional Skill in Challenging Repairs: A standout feature is their proven ability to take on and successfully complete difficult repairs that other mechanics deem impossible or unsafe. The case of the SUV with severe frame rust, where Pat & Sons repaired it at a "very fair price" and the vehicle remained "going strong" for years and thousands of miles, is a powerful testament to their specialized repair capabilities and integrity in this specific area.

• Fair Pricing for Repairs: For the complex frame repair, the customer noted a "very fair price," suggesting good value for highly specialized work.

• Customer Service in Repair Situations: The positive review for repair work indicates a willingness to look at and attempt repairs when others wouldn't, implying a proactive and problem-solving approach in their body shop operations.

However, the narrative significantly shifts when discussing their alleged vehicle sales practices:

• Severe Issues with Vehicle Sales: A highly negative review details a "worst car buying experience" involving a vehicle that overheated shortly after purchase. The core complaints revolve around extreme delays in addressing the issue (eight months of promises), alleged dishonesty about the vehicle's condition ("we’ve been driving it around there’s nothing wrong with it. After it over heated!!!???"), and a refusal to cover repair costs for significant mechanical failures (thermostat, sensor, water pump) that eventually cost the buyer substantial money.

• Lack of Mechanical Competence (in Sales Context): The customer explicitly states, "These people bought this car after someone hit a deer from an auction but have no idea how to work on cars." This suggests a disconnect between their body repair capabilities and their presumed mechanical assessment of vehicles they sell, potentially implying that vehicles acquired from auctions and resold might not undergo thorough mechanical inspections.

• Poor Communication and Follow-up (in Sales Context): The "every week I would call him and he’d say I’ll get to it next week" indicates a severe lack of communication, accountability, and customer support post-sale.

Promotional Information and Dual Perspectives:

Given the stark contrast in reviews, any promotional information about Pat & Sons Quality Auto Body must be viewed through two distinct lenses. Their primary promotional strength for their "Auto Repair Stations" services lies in their ability to perform challenging body and frame repairs that others won't touch, and seemingly at a fair price. The positive review serves as a powerful endorsement of their technical skill and problem-solving approach in this specific domain.

However, for local users, the negative review concerning vehicle sales practices acts as a significant warning. It suggests that while their repair capabilities (specifically body and frame) might be commendable, their involvement in selling used vehicles, particularly those potentially salvaged or requiring mechanical attention, comes with considerable risks. Therefore, local users considering their services should be aware of this duality:

• For complex body, frame, or rust repair work, the positive testimonial suggests they might be a capable option.

• For any vehicle purchase directly from Pat & Sons, the negative review strongly advises extreme caution, thorough independent inspection, and a clear understanding of sales terms, especially if the vehicle has a history of damage or unknown mechanical issues.

The phone numbers provided are (920) 864-2888 and mobile +1 920-864-2888. Potential customers for repair services, especially those with challenging body or frame issues, might find their specialized capabilities valuable. However, those considering purchasing a vehicle from them should proceed with significant due diligence, as indicated by the severe negative experience shared by a customer.