Norb's Auto Salvage

Norb's Auto Salvage, located at 5924 County Rd R, Denmark, WI 54208, USA, is a well-established auto salvage yard that serves as a vital resource for individuals and businesses seeking quality used auto parts. While primarily an auto parts store, its function directly supports the "Auto Repair Stations" category by providing affordable and often hard-to-find components necessary for vehicle repairs and maintenance. Established in 1954 and still family-owned and operated, Norb's Auto Salvage has a long history of serving the automotive community in the greater Green Bay, WI area. The contact number for Norb's Auto Salvage is (920) 863-2524.

As a salvage yard, the environment at Norb's Auto Salvage involves a large outdoor area where vehicles are stored for dismantling, alongside organized indoor spaces for processing and storing parts. The yard reportedly boasts over 2,000 cars in inventory, with most of their stock being late-model parts from 1990 and up, though customer reviews suggest they also carry older parts, like a 30-year-old part in "excellent condition." The facility is designed to efficiently manage a vast inventory of salvaged vehicles and their components. While the visual experience of a salvage yard might be different from a traditional retail store, Norb's aims for efficiency and organization to help customers locate the parts they need. The operations are professional, with staff assisting in finding and, in some cases, retrieving parts. The location outside Green Bay, WI, with daily delivery routes to areas like Milwaukee, Appleton, and Manitowoc, indicates a well-connected and logistical infrastructure.

Norb's Auto Salvage primarily offers the sale of used auto parts for a wide range of vehicles. Their services include:

• Sale of Quality Used Auto Parts: They provide components such as drivetrains, interior and exterior body parts (e.g., quarter panels), accessories, and various other parts for import and domestic cars, trucks, pickups, vans, and SUV/crossovers. The emphasis is on "quality" and parts being in "excellent condition as described," even for older items.
• Inventory Search Assistance: Staff, such as Chris, are noted for being "super helpful" in finding the exact part needed, which is a crucial service given the vast and potentially complex inventory of a salvage yard. This personal assistance greatly simplifies the process for customers.
• Purchasing Salvage Vehicles and Scrap Metals: In addition to selling parts, Norb's Auto Salvage also purchases salvage vehicles and scrap metals, contributing to the automotive recycling ecosystem.
• Email Communication (with some noted difficulty): While one review mentioned "email communication was somewhat difficult," it indicates that email is a channel for communication, offering an alternative to phone calls.
• Accommodating Pickups: The willingness to "accommodate an off-hours weekend pickup" showcases flexibility and a customer-focused approach, which is highly valuable for those with demanding schedules.

Their comprehensive inventory caters to both individuals looking for DIY repair solutions and professional mechanics seeking cost-effective replacement parts.

Norb's Auto Salvage is characterized by several key features that contribute to its reputation:

• Extensive Inventory: With over 2,000 cars in inventory and stocking parts for "all makes and models," especially late models from 1990 and up, customers have a high likelihood of finding the part they need.
• Quality of Used Parts: Customers repeatedly express satisfaction with the condition of the parts, even for older items. The phrase "the part was in excellent condition as described" is a testament to their quality control.
• Fair Pricing: The pricing is consistently described as "fair" and "lower than competitive price," making it an attractive option for budget-conscious repairs.
• Exceptional Customer Service: Multiple reviews highlight the "friendly and efficient" service and the "super helpful" nature of staff like Chris and Tonya. The willingness to go "above and beyond" (e.g., helping with wiper blade installation during a snowstorm or providing directions) creates a positive and memorable customer experience.
• Family-Owned and Operated: Being in business since 1954 and remaining family-owned adds a layer of trust and personal touch that many customers appreciate.
• Efficiency: Despite the nature of a salvage yard, the process is described as "easy" and "efficient," indicating organized operations and capable staff.

The overwhelmingly positive customer feedback emphasizes the helpfulness of the staff, the quality and condition of the parts, and the fair pricing, all of which contribute to a highly recommended business. The ability to find a specific, often old, part in excellent condition and at a good price appears to be a consistent strength.

Norb's Auto Salvage relies heavily on its reputation and positive customer experiences for promotion.

• Word-of-Mouth Referrals: The strong recommendations ("Highly recommend!", "Will definitely be coming back," "Recommended, and I anticipate future business") are their most potent form of advertising, driven by genuine customer satisfaction.
• Online Presence and Inventory Search: While direct inventory search details aren't provided in the given text, salvage yards typically have online inventory search tools or work with networks like Car-Part.com to make their stock accessible. Their website lists a "Search Inventory" feature for various components.
• Direct Contact: They encourage customers to call at any time (920) 863-2524 for inquiries, allowing for direct and personalized assistance.
• Focus on Specific Needs: They emphasize their ability to find "exact parts" for customers, addressing a common challenge in sourcing used components.

Norb's Auto Salvage is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. For local users in Denmark, WI, and the surrounding regions, Norb's Auto Salvage stands out as a reputable and customer-friendly source for quality used auto parts, providing an economical and environmentally conscious alternative for vehicle repair and maintenance.