Pat Milliken Ford Parts

The Pat Milliken Ford Parts Department, located at 9600 Telegraph Rd, Redford Township, MI 48239, USA, is an integral division of the esteemed Pat Milliken Ford dealership. This long-standing, family-owned and operated business, established in 1959, has a strong reputation in the Redford, Livonia, Dearborn, and Farmington Hills communities, and is recognized as one of the largest Ford dealers in the nation. The parts department can be contacted at (888) 719-1459 or +1 888-719-1459. Their operating hours generally align with the service center: Monday to Friday from 7:30 AM to 6:00 PM, with Saturday and Sunday closures.

The environment of a large dealership parts department like Pat Milliken Ford's is designed for both efficiency and customer service. You'll find a well-organized space with a dedicated counter where knowledgeable parts specialists assist both retail customers and the dealership's own service technicians. The back areas house an extensive inventory, typically utilizing modern shelving systems to store thousands of genuine Ford and Motorcraft parts, ranging from small consumable items to larger body panels or engine components. The atmosphere is professional and focused on precision, ensuring that the correct part is identified and supplied quickly. While there may not be elaborate waiting lounges, the focus is on a streamlined process to get customers the parts they need without unnecessary delays. This environment underscores the dealership's commitment to supporting both its internal service operations and its external customers who prefer to perform their own maintenance or repairs.

The core service provided by the Pat Milliken Ford Parts Department is the sale of genuine Ford and Motorcraft OEM (Original Equipment Manufacturer) parts and accessories. These parts are specifically designed, manufactured, and tested by Ford to meet the exact specifications of each Ford vehicle, ensuring optimal fit, performance, and long-term reliability. The comprehensive range of parts available includes, but is not limited to:

• Routine Maintenance Items: Oil filters, air filters, cabin air filters, fuel filters, spark plugs, belts, hoses, and all types of genuine Ford fluids (engine oil, transmission fluid, coolant, brake fluid, etc.).
• Braking System Components: Brake pads, rotors, calipers, brake lines, and all related hardware.
• Suspension and Steering Parts: Shocks, struts, control arms, tie rods, ball joints, and power steering components.
• Engine and Drivetrain Parts: A vast selection of components for engine repair, transmission service, and drivetrain maintenance, including gaskets, seals, and specialized components.
• Electrical Components: Batteries, alternators, starters, sensors, modules, and wiring harnesses.
• Body and Exterior Parts: Fenders, bumpers, grilles, mirrors, lighting components (headlights, taillights), and glass for collision repair or aesthetic upgrades.
• Accessories: A wide array of authentic Ford accessories for customization, utility, and protection, such as floor mats, cargo organizers, bed liners, running boards, remote starters, and specialized lighting.
• Ford Performance Parts: For enthusiasts looking to enhance their vehicle's performance, the parts department can provide genuine Ford Performance parts.

Beyond sales, the parts department offers expert assistance. Their team of parts specialists is highly knowledgeable about all Ford models and can accurately identify the correct part using VIN (Vehicle Identification Number) lookups and detailed parts diagrams. This expertise is invaluable for customers needing assistance with complex repairs or specific component identification.

Several key features define the Pat Milliken Ford Parts Department's commitment to quality and customer satisfaction:

• Exclusive Use of OEM Parts: The emphasis on genuine Ford and Motorcraft parts is paramount. This ensures that every component is engineered to the highest standards, offering superior durability, performance, and a perfect fit compared to aftermarket alternatives. This commitment also helps maintain vehicle warranties and resale value.
• Parts Warranty: Genuine Ford parts typically come with a robust warranty, such as a full two-year coverage with unlimited mileage, including labor costs if installed by a Ford dealership, providing significant peace of mind to customers.
• Experienced Parts Specialists: The staff is trained to provide expert advice and precise part identification, preventing errors and saving customers time and frustration. This dedication to knowledgeable service is crucial for both DIY customers and professional repair shops.
• Extensive Local Inventory: As one of the largest Ford dealerships, Pat Milliken Ford likely maintains a substantial inventory of common parts in stock, minimizing wait times for immediate needs. For less common or specialized parts, they have efficient ordering systems in place to procure components quickly.
• Online Parts Ordering: For convenience, customers can typically order parts directly through the dealership's website. This feature allows individuals to search for parts, submit inquiries, and arrange for pickup or delivery, streamlining the purchasing process.
• Integration with Service Center: The parts department works seamlessly with the dealership's highly-rated service center. This synergy ensures that vehicles undergoing repair or maintenance receive the correct, high-quality genuine parts without delay, contributing to efficient service turnaround times.

Promotional efforts for Pat Milliken Ford Parts align with the dealership's overall brand message, which centers on trust, exceptional customer service, and a long-standing commitment to the community since 1959. They are notably a recipient of the prestigious Ford President's Award for excellence in customer satisfaction for 27 consecutive years (as of recent data), a testament to their dedication across all departments, including parts. While specific promotions for the parts department may vary, they often include special offers on common maintenance items, accessories, or loyalty programs. The convenience of online parts ordering is a key promotional feature, catering to modern customer preferences. The overriding message is that customers can rely on Pat Milliken Ford Parts for authentic, high-quality components backed by expert advice and the reputation of a leading Ford dealership, ensuring that their Ford vehicle continues to perform at its best.