Parts Department at GMC of Rochester

Parts Department at GMC of Rochester ico

(6 reviews)

Auto Repair StationsMinnesotaOlmsted CountyRochesterU.S. 52

Olmsted County . Minnesota

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 507-288-1312
  • www.gmcofrochester.com
  • 4646 US-52 North, Rochester, MN 55901, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Parts Department at GMC of Rochester Introduce

Welcome to the Parts Department at GMC of Rochester, a key component of the GMC dealership located at 4646 US-52 North, Rochester, MN 55901, USA, and a relevant resource within the Auto Repair Stations category for local users seeking genuine automotive parts and accessories. While the provided customer reviews primarily focus on the vehicle sales experience at GMC of Rochester, the existence of a dedicated parts department signifies a commitment to supporting vehicle maintenance, repair, and customization needs. As an integral part of an established dealership, the Parts Department at GMC of Rochester likely serves as a primary source for original equipment manufacturer (OEM) parts for GMC and potentially Buick vehicles in the Rochester area.

Although the reviews do not describe the physical environment of the Parts Department, one can reasonably infer certain characteristics based on its function within a dealership. Typically, a dealership parts department features a counter area where customers can interact with parts specialists, along with storage areas housing a wide inventory of components. The environment is usually organized to allow efficient retrieval of parts for both the dealership's service technicians and individual customers. You might expect to find displays of popular accessories or maintenance items. The focus is on providing access to a comprehensive selection of genuine parts, ensuring compatibility and quality for GMC and Buick vehicles. While it may not have the expansive retail floor of a large aftermarket auto parts chain, its strength lies in its direct connection to the manufacturer and its specialization in specific vehicle brands.

As a crucial element of the Auto Repair Stations category that provides goods for sale, the Parts Department at GMC of Rochester likely offers a range of services and products, including:

  • Genuine GMC and Buick Parts: The primary offering would be a wide inventory of OEM parts specifically designed and manufactured for GMC trucks, SUVs, and vans, as well as Buick cars and SUVs. This ensures proper fit, function, and adherence to factory standards.
  • Access to a Vast Parts Catalog: Even if a specific part is not immediately in stock, the parts department can typically access extensive manufacturer catalogs and order the required items, often with efficient delivery times.
  • Knowledgeable Parts Specialists: The staff in a dealership parts department are usually trained and experienced in identifying the correct parts for specific vehicle makes, models, and years. They can assist customers in navigating complex parts diagrams and ensuring they order the right components.
  • Accessories: Offering a variety of genuine GMC and Buick accessories to personalize vehicles, enhance functionality, or improve appearance. This could include floor mats, cargo organizers, roof racks, exterior trim, and electronic upgrades.
  • Technical Assistance: Parts specialists can often provide basic technical information related to part installation or compatibility, drawing on their knowledge of GMC and Buick vehicles.
  • Wholesale Parts Supply: Dealership parts departments often supply parts to independent repair shops and other businesses in the area.
  • Warranty Support: For parts covered under warranty, the dealership parts department can facilitate replacements and handle related procedures.

While the provided reviews focus on the sales experience, we can infer some features of the Parts Department at GMC of Rochester based on the dealership's overall positive customer service feedback:

  • Friendly and Helpful Staff (Likely): Given the positive comments about the sales staff being "very friendly and helpful," it's reasonable to expect a similar level of customer service from the parts department staff.
  • Knowledgeable Personnel (Likely): Just as the sales staff were praised for their knowledge, the parts specialists are likely to be knowledgeable about GMC and Buick vehicles and their components.
  • Commitment to Customer Satisfaction (Likely): The dealership's apparent focus on providing a great customer experience likely extends to the parts department as well.
  • Access to Genuine OEM Parts: This is a significant advantage for customers who prioritize quality and compatibility.

Promotional information for dealership parts departments can vary. Common types of promotions might include:

  • Seasonal Parts Specials: Discounts on maintenance items like filters, batteries, and wiper blades during specific times of the year.
  • Accessory Discounts: Promotions on specific accessories to encourage customization.
  • Service and Parts Bundles: Special pricing when combining parts purchases with service work at the dealership.
  • Online Parts Ordering Discounts: Incentives for ordering parts through the dealership's website, if available.
  • Loyalty Programs: Rewards programs for frequent parts customers, especially wholesale accounts.
  • Manufacturer Rebates: Special offers on specific parts or accessories offered by GMC or Buick.
  • Discounts for Specific Customer Groups: Potential discounts for military personnel, seniors, or other groups.

To learn about any current promotions or special offers at the Parts Department at GMC of Rochester, local users are encouraged to:

  • Visit the GMC of Rochester website: Dealership websites often have sections dedicated to parts and may list current promotions.
  • Call the Parts Department directly: Contact (507) 288-1312 or +1 507-288-1312 to inquire about any ongoing specials or discounts.
  • Visit the dealership in person: Check for any posted flyers or promotional materials in the parts department area.
  • Inquire when ordering parts: Ask the parts specialist if there are any applicable discounts or promotions.

In conclusion, while the provided reviews focus on vehicle sales, the Parts Department at GMC of Rochester serves as a vital resource within the Auto Repair Stations category for local users seeking genuine GMC and potentially Buick parts and accessories. Leveraging its direct connection to the manufacturer, customers can likely expect a comprehensive inventory, knowledgeable staff, and a commitment to providing the correct parts for their vehicles. For those who prioritize OEM quality and expert assistance, the Parts Department at GMC of Rochester is a valuable option in the Rochester, MN area. To discover specific services, features, and any current promotions, direct contact with the parts department is recommended.

Parts Department at GMC of Rochester Photos

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Parts Department at GMC of Rochester Location

Parts Department at GMC of Rochester Customer Reviews

Phenomenal car buying experience!! Coming off a bad experience at another dealer, our salesman, Enrique, showed us what a truly great car buying experience can be like. Tyler spent 3+ weeks trying to find us the exact color combination we wanted which wasn't even a little bit easy in a post-Covid car market plagued with vehicle and chip shortages. We had frequent updates from Tyler and Enrique and even when that elusive Enclave was found, it was built right before plant shutdowns and waited almost 2 months for a chip. It was worth the wait when we finally saw it.. Lloyd was the icing on the cake as we put ink to paper and took our beautiful new Enclave Avenir home. We couldn't be more pleased with the quality and beyond friendly people at Buick GMC of Rochester.

Sep 25, 2021 · Jeanne P

Very friendly and helpful staff. Alexander was excellent to communicate with and seemed very honest about the vehicle and the company's policies. I ended up not purchasing from them because I found an exceptionally good deal on a used vehicle somewhere else, however, the customer service I received at Buick GMC of Rochester was top-notch.

Jul 08, 2023 · Grant Ofstedahl

Service department is always friendly. They never push any services on my wife or I, but explain what things need to be done in the future. Have bought 3 cars from them and had service work done on another one purchased at a different dealership before moving to Rochester. Really like this place and will continue to buy and have service work done here. Keep up the great service .

Mar 25, 2021 · Michael Isaacson

Friendly people to deal with, not really that pushy.

Apr 10, 2021 · Gregory Srock

Jul 13, 2021 · Brandon Wyman