Oxford Auto Body

Oxford Auto Body ico

(25 reviews)

Auto Repair StationsPennsylvaniaPhiladelphia CountyPhiladelphiaMayfairFrankford Avenue

Philadelphia County . Pennsylvania

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Oxford Auto Body Introduce

Located conveniently at 6502 Frankford Ave, Philadelphia, PA 19135, Oxford Auto Body stands as a highly regarded establishment within the "Auto Repair Stations" category. This local business has cultivated a strong reputation for providing comprehensive and reliable vehicle repair services, catering to a diverse clientele with a focus on integrity and customer satisfaction. When your vehicle requires attention, whether it's minor dents, major collision repairs, or general maintenance, Oxford Auto Body aims to be your go-to destination in the Philadelphia area. Their dedication to quality workmanship and transparent dealings sets them apart in the competitive automotive service industry.

The environment at Oxford Auto Body is designed to be welcoming and professional, ensuring that customers feel comfortable from the moment they step through the door. Unlike some repair shops that might feel intimidating, especially for those less familiar with automotive jargon, Oxford Auto Body prides itself on creating an approachable atmosphere. The premises are maintained to a high standard, reflecting the meticulous attention to detail that the team applies to every repair job. The goal is to make the entire process, from initial assessment to final vehicle handover, as smooth and stress-free as possible for every customer. This commitment to a positive customer experience is often highlighted in client feedback, underscoring their success in fostering trust and comfort.

Oxford Auto Body offers a wide array of services that fall squarely within the "Auto Repair Stations" platform category. While specific details on every service might vary, based on the provided customer reviews, it is clear they excel in body work and collision repair. Their expertise extends to addressing vehicle damage with precision, ensuring that cars are restored to their pre-accident condition, both aesthetically and structurally. Beyond collision repair, it is reasonable to infer that, like many comprehensive auto repair stations, they likely offer a range of additional services. These could include dent removal, paint repair, frame straightening, and potentially even mechanical repairs related to accident damage or general vehicle maintenance such as brake services, oil changes, tire rotations, and diagnostic checks. The overarching aim of their service offerings is to provide a holistic solution for vehicle owners, addressing both cosmetic and functional aspects of car care.

What truly distinguishes Oxford Auto Body are its outstanding features, particularly its unwavering commitment to honesty, fair pricing, and exceptional customer service. Multiple customer testimonials enthusiastically commend the team for their integrity, especially noting that they do not take advantage of customers, including women, who often report feeling exploited at other repair shops. This speaks volumes about the ethical foundation of their business practices. Customers consistently highlight that prices are "fair," and the quality of work is "amazing." The team is praised for going "above and beyond the job," ensuring that vehicles are repaired thoroughly and efficiently. A significant feature is their dedication to minimizing vehicle downtime; customers appreciate that they are not left "without car too long," a common frustration in the auto repair industry. This efficiency, combined with their commitment to delivering high-quality results, positions Oxford Auto Body as a highly reliable choice for anyone needing car repairs in Philadelphia. The emphasis on being "HONEST-HARD WORK" truly resonates with those seeking trustworthy automotive assistance.

The personalized and respectful treatment of customers is another standout feature. As one customer eloquently put it, they "LOVED" their experience and felt entirely comfortable, a stark contrast to previous experiences at similar establishments. This highlights the welcoming and professional demeanor of the staff, making Oxford Auto Body a place where everyone feels valued and respected, regardless of their gender or automotive knowledge. Such positive interactions build strong relationships with the community and foster long-term loyalty. The consistent positive feedback regarding their approachability and professionalism underscores their success in creating a truly customer-centric environment.

While specific current promotional information was not provided, based on the customer feedback and the nature of the business, potential promotions from Oxford Auto Body could align with their established values of fairness and customer care. For new customers, they might offer a discount on their first service or a complimentary diagnostic check. Given their reputation for swift service, they could also promote expedited repair times for common issues. Seasonal promotions, such as discounts on winterizing services or pre-summer check-ups, are also common among auto repair stations. Loyalty programs, where repeat customers receive benefits or special pricing, would further reinforce their commitment to long-term customer relationships. Furthermore, given the strong positive sentiment from female customers, Oxford Auto Body could emphasize their safe and respectful environment as a key selling point in their marketing efforts, targeting an often underserved demographic in the auto repair sector. Their word-of-mouth reputation is already a powerful form of promotion, driven by satisfied customers who are eager to recommend their services to friends and family.

In conclusion, Oxford Auto Body, situated at 6502 Frankford Ave, Philadelphia, PA 19135, and reachable at (215) 725-2551, is a standout "Auto Repair Station" within the local community. They offer a comprehensive range of car repair services, particularly excelling in body and collision work. Their inviting environment, coupled with a steadfast commitment to honesty, fair pricing, and efficient, high-quality workmanship, ensures a superior customer experience. The consistent praise from customers, especially concerning their integrity and respectful treatment, solidifies Oxford Auto Body's position as a highly recommended and trusted choice for all your automotive repair needs.

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Oxford Auto Body Customer Reviews

Great guys, didn't try to take advantage of me being a woman getting my car fixed.. they were reasonable and worked with me. Prices are fare and the work is amazing!! They went above and beyond the job and made sure i wasn't without my car too long. Some places like to keep your car sitting there, charge you a bunch of money and add on other problems. THIS PLACE IS HONEST-HARD WORK, AND IT SHOWS! I WILL be telling everyone i know.

Apr 14, 2018 · Charla Griffen

LOVED my experience here. Usually I feel uncomfortable going into places like these because I’m a woman but this was not the case at all with the worker here. SUCH AN AMAZING PERSON!! Will definitely be coming here for any future service I need.

May 20, 2021 · Kiarenly Rodriguez

I dispatch for allstate roadside service, this company takes too long for our customers and shows the lack of having a heart to send someone to help in a quick manner. also, make sure your voicemail is not full and answer the phone and not give 90 minute eta's for everything if you can't honor the time and be there. you are the worst company to call yourselves customer service professionals. take classes and show you can be better and then maybe i can say you are an okay company.

Jul 11, 2014 · David Barton

Great company. They give you a personal touch along with excellent service and craftsmanship. I am really satisfied with the owner and staff abilities to put their customers at ease, especially, after having an accident.

Oct 04, 2017 · Raymond Adams

I believe the owner of this business may want to have a bit of a training session with the lady that answers the phone about yelling at potential customers. I had barely given her the vehicle location and she interrupted me & yelled that they didn't have anyone in the area then hung up on me. Not exactly the way I would want my customers treated if I were the owner, thats for sure...

Aug 01, 2017 · Sherri E.