Mr. Tire Auto Service Centers

Auto Repair StationsPennsylvaniaPhiladelphia CountyPhiladelphiaMayfairFrankford Avenue
Philadelphia County . Pennsylvania
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- Intro
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- +1 445-249-5903
- locations.mrtire.com
- 6740 Frankford Ave, Philadelphia, PA 19135, USA
Operating Hours
Mr. Tire Auto Service Centers Introduce
Located at 6740 Frankford Ave in Philadelphia, Pennsylvania, Mr. Tire Auto Service Centers aims to serve the local community as a comprehensive resource within the Auto Repair Stations category. While primarily known for its tire-related services, Mr. Tire Auto Service Centers typically offers a broader range of automotive maintenance and repair solutions to cater to the diverse needs of vehicle owners in the area.
The physical environment of a Mr. Tire Auto Service Centers location is generally designed to accommodate both a retail space for tire and accessory displays and service bays equipped for various automotive tasks. Customers can usually expect a waiting area where they can comfortably wait while their vehicles are being serviced. The service bays are equipped with the necessary tools and lifts to perform tire changes, wheel alignments, brake repairs, oil changes, and other routine maintenance. The overall environment strives to be a functional space where vehicles can be efficiently and safely serviced.
The core services offered by Mr. Tire Auto Service Centers extend beyond just tire sales and replacements, placing them firmly within the Auto Repair Stations category. These services typically include tire repairs (such as plug and patch), tire rotations, wheel balancing, and wheel alignments. Additionally, many Mr. Tire locations offer general automotive maintenance services like oil changes, brake inspections and repairs, battery replacements, and potentially other minor mechanical repairs. The contrasting customer reviews provide a mixed perspective on the service quality at this specific location. One review details a severely negative experience involving a flat tire repair that resulted in a dangerous situation due to alleged negligence in reattaching the wheel and misdiagnosis of the tire damage. This account raises serious concerns about the quality and safety of the services provided in that particular instance. Conversely, the second review offers a positive experience, highlighting helpful, kind, and knowledgeable staff who efficiently addressed the customer's car issue after other establishments had failed to do so. This suggests that while there may be inconsistencies, positive service experiences also occur at this location.
Key features of Mr. Tire Auto Service Centers as a chain often include a wide selection of tire brands and types to suit various vehicles and budgets. They typically employ technicians who are trained to handle different automotive service tasks. The availability of various services beyond just tires aims to provide a convenient one-stop shop for many car maintenance needs. However, based on the provided reviews for this specific Philadelphia location, the reliability and consistency of these features appear to be in question. The negative review points to potential issues with staff attentiveness, accuracy in service, and adherence to safety protocols. The alleged failure to properly secure the wheel after a tire repair and the incorrect diagnosis of a non-repairable tire indicate significant shortcomings in service quality and professionalism in that instance. On the other hand, the positive review emphasizes the helpfulness and knowledge of the staff in resolving a different customer's issue, suggesting that positive interactions and competent service are also possible.
Promotional information for this specific Mr. Tire Auto Service Centers location at 6740 Frankford Ave in Philadelphia was not provided in the given data. Typically, auto service centers like Mr. Tire often run promotions on tire purchases, oil changes, or seasonal maintenance packages. These promotions can vary and may be advertised in-store, online, or through local flyers. Customers are advised to contact the store directly at (445) 249-5903 or +1 445-249-5903 to inquire about any current special offers or discounts that may be available.
In conclusion, Mr. Tire Auto Service Centers at 6740 Frankford Ave in Philadelphia, PA, functions within the Auto Repair Stations category by offering a range of tire and automotive services. However, the limited customer feedback presents a stark contrast in experiences. One customer reported a severely negative and potentially dangerous encounter, citing negligence and poor customer service. This review raises significant concerns about the reliability and safety of the services at this specific location. In contrast, another customer reported a positive experience with helpful and knowledgeable staff. This discrepancy suggests a potential inconsistency in service quality. Local users considering this location for their automotive needs should weigh these contrasting experiences. While Mr. Tire as a chain typically aims to provide comprehensive auto services, the feedback for this particular store indicates the importance of proceeding with caution and potentially seeking further information or recent reviews before entrusting their vehicle to this specific Mr. Tire Auto Service Centers location. It would be prudent for potential customers to directly inquire about service procedures and guarantees to ensure their needs are met with professionalism and care.
Mr. Tire Auto Service Centers Photos
Mr. Tire Auto Service Centers Location
Mr. Tire Auto Service Centers Customer Reviews
I am trying to reach a supervisor at the corporate office for Mr. Tire regarding my experience at the location at 6740 Frankford Avenue Philadelphia, PA 19135. I visited this location on 9/19/24 because I had a flat tire. The location opening hours were listed for 7:30 am. When I arrived, it was 7:20 am. By 7:40 am the location was still not open. Since I was running late for work, I had attempted to put on my spare tire. I loosened my lug nuts and began to jack up my car. At 7:50 am I noticed workers entering the location and decided to have Mr. Tire assess the flat, so that I would not be driving on a spare. Upon entering the location I met manager Brian Boyce. I notified him that I had attempted to put on my spare and had loosened the lug nuts. I gave him my wheel lock. After 15 minutes, I was given my key and wheel lock and paid for a plug. Traveling to work, on Interstate 95 to center city Philadelphia, I heard some banging and wobbling and assumed my tire was flat again. I parked my car at work and looked at the tire and noticed I only had one lug nut remaining on the tire and heard air escaping at a rapid rate. When I called the location to vocalize the issue I spoke with manager Brian Boyce. Who then stated, "we did not touch your lug nuts or remove the tire. We plugged the tire with it on the car". I then reminded him that I notified him of what I did before having service conducted. He then said, "Well if you can get the car back to the location we can replace your lugs nuts". I explained I had driven to work and how am I expected to return on only one lug nut? Mr. Boyce was very arrogant and condescending about my experience due to their negligence. I called the corporate customer service line and spoke to Rex. Rex stated that Mr. Boyce would pay 'out-of-pocket' for a tow from my work back to his Mr. Tire location. I stated I was not interested since I am not confident at the workmanship and/or the business practice conducted at this location. I then requested to speak to a supervisor. I was kept on hold for over and hour and eventually was told I'd be given a call back from a Theresa Griffin. I have never received a call back. I called customer service twice this morning (9/20) and was kept on hold for 40 minutes then was hung up on. I took my car to a tire location close to my work. They informed me that my tire should have never been plugged to begin with and that the nail was in the sidewall of my tire. They also explained that it was very unsafe to drive on a tire with a patch like that. Not only did this location not attach my wheel back to my vehicle they patched a tire that needed to be replaced. My life was put in jeopardy from the complete negligence of the employees that work at this location and the company does not seem to care about my concern or feedback. Do Not Patronize this location! I would give ZERO stars if google reviews allowed.
Sep 20, 2024 · Amanda Wharton
Helpful, kind and knowledgeable. I took my car 3 different places before bringing it here and was met with judgement and rude remarks. The guys here were great and had me in and out . I appreciate the help today and will definitely be back for future repairs
May 05, 2025 · Cheyenne Milewski
I went there to have my new tires installed to have my rims being scratched up or I don’t know what happened. I have the picture to prove it I realized today finally there’s no rain. I washed my vehicle and that’s when I seen everything that happened to my rims. The tire technician is verbally acting a customer and he wasn’t even told that he was out of line for that. The same technician did my tires put my spare tire on wrong which I had to change it myself to the way it needed to be that rim is scratched too this is visible from far and worse up close. Who is held accountable for this? 2018 4Runner limited was is my vehicle
Jan 31, 2024 · Chris Fortez
I had a great experience at Mr tire They were very kind and professional and were very quick in fixing my tire I also love the fact that they are open at 7:00 a.m. Thank you guys for your help and your kindness I'll definitely be back soon God bless
Apr 10, 2025 · Johanna Alicea
Friendly staff clean well lit. Used tire put it on the rim Made sure it was the wright size gave a 24 hr guarantee.
Apr 18, 2025 · Scott E. Ewing sr
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