Owens Collision Center

(25 reviews)

Auto Repair StationsOhioLicking CountyNewarkEast Main Street

Licking County . Ohio

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Operating Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Owens Collision Center Introduce

When a vehicle has been involved in an accident, whether minor or major, finding a reliable and expert collision repair center is crucial to restoring it to its pre-accident condition and ensuring safety. Owens Collision Center stands as a dedicated specialist in this vital segment of the automotive industry, operating squarely within the "Auto Repair Stations" category. Their focus is specifically on the intricate and often complex process of repairing vehicles that have sustained damage from collisions, dents, or other body-related issues.

The environment at Owens Collision Center is typically characterized by a blend of professional efficiency and a comforting approach, understanding that clients arriving there are often experiencing stress due to an accident. The reception area is designed to be welcoming and clear, providing a space where customers can discuss their vehicle's damage with knowledgeable service advisors. These advisors are often adept at navigating insurance claims, providing guidance through the often-complex process. Beyond the customer-facing areas, the workshop bays are equipped with specialized tools and technology essential for advanced collision repair. This includes frame straightening machines, state-of-the-art paint booths, and precision diagnostic equipment used to assess structural integrity. While the focus is on highly technical work, the environment is kept organized to ensure efficiency and safety for both technicians and vehicles. The underlying goal is to instill confidence in customers that their vehicle is in capable hands, ready to be restored with meticulous care and attention to detail.

Owens Collision Center offers a comprehensive suite of services tailored specifically for vehicles that have suffered body damage. Their primary service is, of course, collision repair, which can range from minor fender benders to extensive structural damage. This involves thorough assessment of the damage, often utilizing computerized measuring systems to ensure frame and unibody integrity. Key services include dent removal, ranging from paintless dent repair (PDR) for minor dings to more traditional methods for larger dents. Auto body repair forms a significant part of their work, addressing damaged panels, bumpers, and other exterior components, often involving panel replacement or reshaping. Expert auto paint services are critical in collision repair; Owens Collision Center typically employs advanced color-matching technology to ensure a seamless blend with the vehicle's original paintwork. This includes full repaints, touch-ups, and clear coat application. Beyond visible damage, they often address underlying mechanical issues that may arise from an impact, such as suspension or steering alignment problems. Some centers also offer services like headlight restoration, windshield and auto glass repair/replacement, and rust proofing. For those looking to revitalize older vehicles or simply enhance their appearance, services like car restoration and custom paint jobs may also be available. The overall aim is to restore the vehicle not just cosmetically, but structurally and functionally, to its pre-accident condition.

The distinguishing features of Owens Collision Center often emphasize their expertise, technology, and commitment to customer peace of mind. Many collision centers, including Owens, pride themselves on having highly trained and certified technicians, often holding industry certifications like I-CAR Gold Class or manufacturer-specific training. This ensures that repairs are performed according to the latest industry standards and vehicle specifications. The use of advanced diagnostic and repair equipment is another hallmark, allowing for precise structural realignments and flawless paint finishes. A significant feature is their ability to work seamlessly with various insurance companies. They often assist customers with the claims process, handling estimates and direct communication with insurers to streamline the repair journey. This takes a considerable burden off the vehicle owner during an already stressful time. Many Owens Collision Centers also offer warranties on their repair work, providing customers with long-term assurance of the quality and durability of the repairs. Their focus on restoring a vehicle's safety features and aesthetic appeal, often using OEM (Original Equipment Manufacturer) or high-quality aftermarket parts, underscores their dedication to comprehensive and reliable solutions. Building strong relationships with customers through clear communication and honest assessments is also a core feature that cultivates trust.

Regarding promotional information, Owens Collision Center, like many in the specialized field of collision repair, often relies on its reputation for quality and customer service, as well as direct partnerships. While they may not run as frequent public promotions as general maintenance shops, their promotional efforts often center on reassuring potential clients of their expertise and support during a challenging time. This might include: providing free, no-obligation repair estimates to help customers understand the scope and cost of damage; highlighting their ability to work with all major insurance providers, often featuring logos of common insurance partners on their website or in their facility; emphasizing their use of advanced technology and certified technicians as a mark of superior service; showcasing before-and-after galleries of previous repair work to demonstrate their capabilities and quality; and offering lifetime warranties on repairs, which serves as a powerful testament to their confidence in their workmanship. Word-of-mouth referrals from satisfied customers and recommendations from insurance companies often form a significant part of their "promotion," as trust is paramount in this industry. They may also use online platforms and local directories to highlight their specializations and accessibility, positioning themselves as the go-to expert for post-accident vehicle care within the "Auto Repair Stations" category.

In conclusion, Owens Collision Center is a highly specialized and essential "Auto Repair Station" focused on restoring vehicles to their pre-accident condition following a collision. Their environment is geared towards professional and efficient service, complemented by a customer-centric approach that helps ease the stress of vehicle damage. With a comprehensive range of services, including expert body repair, precision paintwork, and structural restoration, and features such as certified technicians and seamless insurance claim assistance, Owens Collision Center stands out as a reliable and trustworthy partner for vehicle owners. Their promotional efforts reinforce their commitment to quality, customer satisfaction, and ensuring vehicles are returned safely and beautifully to the road.

Owens Collision Center Location

Owens Collision Center Customer Reviews

Did a good job on our car. The only problem is he can be difficult to get ahold of. No one is running the phones for him, so leave a message, and he will get back to you.

Apr 24, 2023 · Hailea

I have tried calling and calling and calling I can't seem to get a response back you must be one busy man as I've tried and all I keep getting is a recording I leave a message and nobody returns I know I've heard that his work is absolutely great I got it from a veteran and I was standing at the DMV in Newark Ohio. I want two vehicles done I don't know who else to turn to I've heard such a great news about this company I just wish I could get it done.

Aug 14, 2020 · Linda Chadwick

Beware! This guy is crooked, and a thief! We took our vehicle there to have our exhaust replaced, a month later it fell off. We ended up taking to L&F, and they informed us that the exhaust system was for a foreign vehicle, and not our make and model. They also let us know that the exhaust system, looked like it was at least 5 years old!! UPDATE: This moron is so lame, he gives his own, opinionated review of five stars, LMAO!

Oct 19, 2016 · Jerry Jennings

Bruce Owens is the owner, I've dealt with him a few times (I have 5 adult children). He's a good businessman..

Jan 15, 2021 · Willie Thomas II

Bruce did a wonderful job on my car, very professional, efficient,and knowledgeable.happy with service

Jan 11, 2018 · Anna Campbell