On The GO Rv Repair

For RV owners in Joliet, IL, and the surrounding areas, **On The GO RV Repair** stands out as a highly recommended **Auto Repair Station** that brings specialized services directly to your doorstep. Located in the vicinity of Hennepin Dr, Joliet, IL 60431, USA, this mobile RV service offers unparalleled convenience and expertise for recreational vehicles. They can be contacted directly via phone at (815) 955-1838 or mobile at +1 815-955-1838, ensuring that help is just a call away for RV enthusiasts and travelers.

The very name, **"On The GO RV Repair,"** immediately communicates its core **environment** and business model: service that comes to you. Unlike traditional fixed RV repair shops, their primary operational environment is wherever an RV is located—be it at a campsite, storage facility, or your driveway. This mobile setup is specifically designed to eliminate the logistical challenges and costs associated with towing or driving a large RV to a service center. This adaptability means they are equipped to work in various outdoor conditions, as evidenced by a customer review describing them working "in the dark and rain/snow" to protect an RV from falling temperatures. This speaks to their dedication and willingness to provide service under less-than-ideal circumstances to meet urgent customer needs.

The **services** offered by On The GO RV Repair are tailored specifically for recreational vehicles, covering a range of maintenance and repair needs that RV owners frequently encounter. A standout service highlighted by a customer is **RV winterization**. This crucial seasonal maintenance protects the RV's plumbing and water systems from freezing temperatures, preventing costly damage. The review specifically praises Ken and Chris for performing this service efficiently and under urgent weather conditions, demonstrating their responsiveness and commitment to timely care.

Beyond winterization, their services likely encompass a broad spectrum of common RV issues, given the nature of mobile RV repair. While not exhaustively detailed, a second customer review indicates their involvement in **generator troubleshooting and repair**. Although in this particular instance they didn't have the necessary parts, their willingness to troubleshoot over the phone and provide tips, saving the customer a service charge, speaks to a broader capability in diagnosing and addressing mechanical and electrical issues within RV systems. Typical mobile RV repair services also often include:

• **Appliance Repair:** Addressing issues with RV refrigerators, water heaters, furnaces, air conditioners, and other onboard appliances.
• **Plumbing System Repairs:** Fixing leaks, pump issues, and black/grey tank problems.
• **Electrical System Diagnostics & Repair:** Troubleshooting and repairing 12V and 120V electrical issues.
• **Roof and Seal Inspections/Repairs:** Crucial for preventing water damage.
• **Awning Repair and Replacement:** Fixing or replacing damaged RV awnings.
• **General Maintenance & Inspections:** Pre-trip checks, fluid level checks, and other preventive services.

The convenience of having these services performed on-site is a significant advantage for RV owners, minimizing disruption to their travel plans or home life.

Several distinct **features** set On The GO RV Repair apart and contribute to its high level of customer satisfaction. Chief among these is their **exceptional customer service and responsiveness**. Customers laud Ken and Chris for being "great to work with" and "quick and responsive communicator." This proactive communication is invaluable, especially when urgent situations arise, providing peace of mind to RV owners. The instance where Ken called right back, troubleshot over the phone, and offered advice, even when he couldn't perform the repair, showcases a strong customer-first mentality and a high degree of integrity. This willingness to help even when it doesn't immediately result in a paid service builds immense trust and goodwill.

Another critical feature is their **dedication and flexibility**, particularly in challenging circumstances. The act of winterizing a trailer "in the dark and rain/snow just so we could be protected against the falling temps" is a testament to their commitment to their clients' well-being and their ability to adapt to adverse conditions. This level of going "above and beyond" is rarely found and makes a lasting impression on customers.

Finally, their **expertise in RV-specific issues** is evident. While general automotive mechanics might be able to handle some aspects, RVs have unique systems (plumbing, appliances, specialized electrical) that require specialized knowledge. The ability to troubleshoot generators and perform critical services like winterization demonstrates this specific proficiency.

In terms of **promotional information**, the enthusiastic customer reviews are the most compelling form of advertising for On The GO RV Repair. Phrases like "Great customer service!" and "Thanks for the help Ken & Chris!!" directly communicate the positive experiences of real users. The detailed account of the winterization service under adverse conditions, and the transparency regarding the generator repair, serve as powerful testimonials to their reliability, dedication, and honesty. This word-of-mouth endorsement from highly satisfied customers, particularly highlighting the personal touch and professional conduct of Ken and Chris, is invaluable for attracting new clients. For RV owners in Joliet and surrounding areas seeking a trustworthy, convenient, and highly responsive mobile RV repair service that prioritizes customer needs and delivers expert solutions, On The GO RV Repair presents itself as an outstanding choice.