Mavis Tires & Brakes

Mavis Tires & Brakes, located at 3350 Mall Loop Dr, Joliet, IL 60431, USA, is a prominent and highly-regarded automotive service center serving the local community in Joliet and the surrounding areas. Operating within the "Auto Repair Stations" category, Mavis offers a broad spectrum of services and a wide selection of products, primarily focusing on tires and brakes, but extending to comprehensive vehicle maintenance and repair. Their reputation is built on a foundation of knowledgeable staff, efficient service, and a strong commitment to customer satisfaction, as evidenced by glowing customer testimonials.

The environment at Mavis Tires & Brakes in Joliet is designed to be customer-friendly and efficient. Located strategically on Mall Loop Dr, in front of Macy's and next to Ashley Homestore, it provides easy access for local residents. The facility itself likely features multiple service bays equipped with modern diagnostic and repair tools to handle a high volume of vehicles. Customer amenities typically include a comfortable waiting area with features such as free Wi-Fi, a TV, air conditioning, and potentially even a watch-while-you-wait window, allowing customers to observe their vehicle being serviced. These amenities contribute to a more pleasant experience for those waiting for their repairs. A free tire air machine is also a convenient feature often found at Mavis locations, demonstrating their commitment to basic vehicle needs.

Mavis Tires & Brakes offers a wide array of services that cater to various automotive needs. As their name suggests, they are specialists in tires and brakes. This includes new tire sales from a vast selection of well-known brands like Bridgestone, Continental, Dunlop, Firestone, Goodyear, and Michelin, along with tire repair, rotation, and balancing. Their brake services are comprehensive, encompassing free brake inspections, brake pad replacement, rotor replacement, caliper installation, and brake fluid exchange. Beyond these core services, Mavis also provides a full menu of general automotive repairs and maintenance. This includes oil changes, wheel alignments, suspension services (shocks and struts), battery replacement, and exhaust work. The customer reviews highlight their capability to handle more complex "car incident" repairs, such as control arm and axle replacements, demonstrating their broad expertise. They pride themselves on conducting thorough inspections and providing accurate diagnoses, ensuring that all necessary repairs are identified and communicated clearly to the customer.

Several features make Mavis Tires & Brakes a preferred choice for local users. One of the most outstanding features is their highly knowledgeable and customer-focused team. Customer testimonials consistently praise individuals like Steve (the manager) and Kevin for their expertise, kindness, and helpfulness. The ability of the team, particularly Steve, to accurately diagnose potential future issues, as seen in the steering rack prediction, speaks volumes about their experience and diagnostic capabilities. Furthermore, their commitment to cost-saving solutions is a significant advantage. As illustrated in the customer review, the manager was able to significantly reduce the repair costs from a dealer's estimate, literally saving thousands of dollars while still ensuring major issues were addressed. This demonstrates their dedication to providing value and being an advocate for the customer. The speed and efficiency of their service are also highly lauded; repairs, even substantial ones, can be completed within a day, minimizing inconvenience for vehicle owners. The availability of emergency assistance, as seen with the customer stuck on I-55, further highlights their responsiveness and commitment to being a reliable resource in urgent situations. Their comprehensive service offering means customers can rely on Mavis for a wide range of needs, from routine maintenance to accident repairs.

Mavis Tires & Brakes actively engages in various promotional activities to offer value to its customers. They regularly feature a range of tire deals and rebates, including significant savings on select sets of four tires from various brands. These promotions can include instant rebates, mail-in rebates, or online forms for savings. For instance, customers can find offers such as "SAVE UP TO $180" on select sets of four tires. Beyond tires, Mavis also provides numerous service specials. These commonly include discounts on essential services like:

• Brake Service: Often includes a free brake inspection and savings on brake pad replacement and labor, with potential savings of up to $140.
• Wheel Alignment: Specials like saving $35 on a wheel alignment, utilizing state-of-the-art equipment.
• Battery Service: Discounts of around $20, typically with a free battery check.
• Oil Changes: Promotional pricing on conventional and full synthetic oil changes, often limited to a certain number of quarts.
• Shocks and Struts: Savings of 25% on parts, including a free suspension inspection.
• Windshield Wipers: 50% off with installation included.
• Mufflers and Exhaust: 25% off with a free inspection.
• Tire Rotation: Often offered for free.

These promotions are frequently updated, and it is always recommended for local users to check the Mavis Tires & Brakes official website or contact their Joliet location directly at (779) 903-3871 or +1 779-903-3871 to inquire about the most current deals and to schedule an appointment. Mavis also offers a credit card with special financing options for purchases over a certain amount, providing flexibility for larger repairs. Their "Price Buster Squad" ensures competitive pricing, inviting customers to submit ads if they find lower prices elsewhere to match them. This commitment to competitive pricing, combined with their extensive range of services and skilled personnel, solidifies Mavis Tires & Brakes as a strong contender for all automotive repair and maintenance needs in the Joliet area.