On 3 Performance

(66 reviews)

Auto Repair StationsOhioDelaware CountySunburyCommerce Drive

Delaware County . Ohio

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  • Location
  • Reviews
  • +1 614-439-0057
  • www.on3performance.com
  • 499 Commerce Dr, Sunbury, OH 43074, USA

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

On 3 Performance Introduce

Located at 499 Commerce Dr, Sunbury, OH 43074, On 3 Performance operates within the Auto Repair Stations category, specializing in providing performance auto parts. They can be contacted at (614) 439-0057 or their mobile number +1 614-439-0057.

Customer reviews consistently highlight On 3 Performance for its solid products, reasonable pricing, and exceptional customer service. One customer who purchased a kit for their low-mileage 2009 Mustang GT praised the sound, responsiveness, and reliability of the product. They also noted a positive experience when they ordered the wrong size injectors, as the company upgraded them at no additional cost, emphasizing the rarity of finding a good product with such supportive customer service.

Another customer recounted their son's purchase of a turbo truck system for a Ram vehicle. Despite their lack of experience with such systems and numerous questions, the staff at On 3 Performance were described as "kind, polite, and understanding," patiently assisting them through calls, emails, and videos until the issues were understood. This highlights their commitment to helping customers, regardless of their technical expertise.

In a further testament to their customer-centric approach, when a part was missing from an order (potentially due to an oversight on either side), On 3 Performance was "very non-accusatory" and promptly took action to resolve the issue by overnighting the missing piece. This willingness to go above and beyond to ensure the customer's project could be completed is a recurring theme in the feedback.

Overall, customer experiences suggest that On 3 Performance not only offers high-quality performance auto parts but also distinguishes itself through outstanding customer service characterized by friendliness, patience, and a proactive approach to resolving any issues. While specific promotional information isn't available, their dedication to customer satisfaction appears to be a significant feature of their business.

On 3 Performance Location

On 3 Performance Customer Reviews

I purchased a kit for my low mile 09 Mustang GT. Absolutely love the sound responsiveness and the reliability. I had an issue with ordering the wrong size injectors. They upgraded them at zero cost! Its hard to find a solid product at a reasonable cost with any type of customer service behind it. I will be purchasing another kit soon for my son's Silverado! Thank You for your product and customer service!

Dec 20, 2024 · Michael Statesman

My son purchased the (2009 - 2017) Ram 1500 / 2500 T6 Single Turbo Truck System. I have no experience with these trucks and little experience with gassers. We rang their phone off the hook with ignorant questions. They were kind, polite, and understanding- taking calls, trading emails, sending and receiving videos until we understood the issue(s) There was an item that could not be found. It could be that they left it out or it could be that we dropped it and kicked it across my shop floor somewhere. Either way, they we very non-accusatory and simply took action to help us get the job done. THEY OVERNIGHT-ED ME THE MISSING PIECE. Customer service is at an all-time low in this country, these guys turned that on it's head. I could not be happier with the service I received from the gentlemen at On3 Performance. Top notch.

Dec 11, 2024 · Wilson Horrell

The fuel system they sold me has been nothing but issue after issue. Their tech support had no idea what any of my issues might be. The way their Fuel pump taps into the alternator is one of the stupidest things I've ever seen, where a distribution block probably would've cost them $40 to add to the kit and prevented me from being stuck on the side of the road. They use cheap chinese sending units that don't read the fuel level correctly and when I asked them for info they said "maybe the 2017 uses a different voltage signal" They didn't inform anyone that the PCV needs to VTA, which would've been a total of 5 words to add to their instructions (Which dont exist). I even had my installer make a whole YouTube video about the install, yet when i call them about an issue they act like I'm a moron and that everything I don't know should have been obvious Ive asked them for tech support with no help multiple times, so im not even gonna waste my time asking them for a partial refund. I really really really wanted to like this kit and recommend this company but so far they have really dropped the ball. I still need to drop my gas tank, pull the sending unit and put my old one back in so I know how much gas I have.

Sep 05, 2024 · Philip Lataille

Guys at on3 are amazing people. Highly recommend their parts to everyone I know. I’m located in Canada and they situated shipping an boarder paper work for me I just had to pay duty box arrived no damage and the innercooler is super nice and keeps everything in check

Sep 01, 2023 · jordan

The recent kit for the ram hemi is not worth buying. Had issues from the very beginning. The instructions are very basic and do not cover modification you have to make to even install to vehicle. Fitment issues with the turbo downpipe, was touching the ignition coil. Had to install a 1/2" flange spacer between manifold and turbo to correct fitment. Within 3 days the manifold gasket was leaking on rear. Installed new gaskets and better bolts. After 3 weeks gaskets began leaking again but this time after teardown I had the manifold inspected and found the flange surface is so warped that it can't be fixed. Going to try and see if I can get the manifold covered under warranty. I couldn't recommend this kit for ram hemi trucks until quality improvements are made for this kit

May 27, 2023 · Cody Simmers