O'Reilly Auto Parts

O'Reilly Auto Parts, located at 50 W Hickman Rd, Waukee, IA 50263, USA, stands as a cornerstone of the automotive aftermarket in the local community. As a prominent retailer within the "Auto Repair Stations" category, O'Reilly Auto Parts primarily serves as a supplier of parts, tools, and accessories for both do-it-yourself (DIY) enthusiasts and professional installers. With readily available phone numbers (515) 650-8432 and +1 515-650-8432, this location is a vital resource for vehicle owners in Waukee and the surrounding areas, offering a vast inventory and a suite of convenient in-store services.

The **environment** at O'Reilly Auto Parts is designed to be functional, well-stocked, and customer-friendly. Upon entering, customers typically find clearly organized aisles displaying a wide array of automotive components, fluids, tools, and accessories. The layout is structured to allow for easy navigation, helping customers quickly locate the parts they need. The counter area is the central hub where "Parts Professionals" assist customers with inquiries, part look-ups, and purchases. The atmosphere is generally one of efficiency and helpfulness, with staff ready to assist with complex part identification or offer advice. The store's location on W Hickman Rd ensures good visibility and accessibility for local residents, making it a convenient stop for quick part pick-ups or more involved consultations. The focus is on creating an accessible environment where both seasoned mechanics and first-time DIYers feel comfortable seeking assistance.

The **services** offered by O'Reilly Auto Parts go beyond just selling parts, providing valuable support that aligns with the "Auto Repair Stations" category, albeit without performing extensive mechanical repairs. This Waukee location, like many O'Reilly stores, offers a range of complimentary in-store services aimed at assisting customers with basic diagnostics and installations. These include:

• **Free Battery Testing:** Customers can bring their car, truck, SUV, commercial, heavy-duty, or powersport batteries (in or out of the vehicle) for a free test, and batteries can even be charged in-store if needed.
• **Free Check Engine Light Testing (O'Reilly VeriScan®):** If a vehicle's check engine light is on, parts professionals can scan and read the diagnostic trouble codes for free. They provide a report of codes and potential fixes and assist in finding the necessary tools and parts.
• **Free Used Oil & Battery Recycling:** To promote safe disposal, O'Reilly Auto Parts accepts used motor oil, transmission fluid, gear oil, oil filters, and dead batteries for recycling.
• **Free Headlight & Wiper Blade Installation (with purchase):** With the purchase of new headlight bulbs, tail light bulbs, or windshield wiper blades, the staff can install them for free on many vehicles, depending on the vehicle type.
• **Loaner Tool Program:** This popular program allows customers to rent specialty tools for specific diagnostics and repairs by paying a refundable deposit, making otherwise expensive tools accessible for one-time jobs.
• **Drum & Rotor Resurfacing:** The store offers in-store brake drum and rotor resurfacing services, helping customers complete brake repairs efficiently.
• **Custom-Built Hydraulic Hoses:** For agricultural or construction equipment, this location can build custom hydraulic hoses.

The **features** that make O'Reilly Auto Parts a preferred choice for many customers in Waukee are its **knowledgeable and pleasant staff**, **extensive product inventory**, and **convenient in-store services**. Customer reviews consistently highlight the helpfulness and expertise of the staff. One customer enthusiastically states, "if i could give more than 5 stars i would!! kevin went above and beyond when i came in for a plastic piece coming down on my toyota sienna!! i could tell he was determined to get a screw back in and he did a great job doing so! thank you!" This exemplifies the dedication of individual employees to go the extra mile for customers. Another review praises the staff for always being "pleasant and personable" and notes, "They have never sold me the wrong parts like Napa and Autozone has." This speaks to the accuracy of their parts look-up and the reliability of their recommendations. The store's vast inventory of new and remanufactured parts, maintenance items, accessories, and tools ensures that customers often find what they need on hand, minimizing wait times. The array of free services, such as battery testing, check engine light diagnostics, and complimentary installations, provides significant value, making it easier for customers to perform basic repairs and maintenance themselves. The Loaner Tool Program is a particularly strong feature, enabling complex DIY projects without a large upfront investment in specialized equipment.

Regarding **promotional information**, O'Reilly Auto Parts consistently offers a variety of deals, discounts, and rewards programs. While specific current promotions are dynamic and change regularly, the company's website and in-store signage frequently feature a "Current Ad" with monthly specials on a wide range of products. They also provide "Coupons & Promos" which can include percentage discounts on certain purchases (e.g., 25% off brake pads and rotors with a promo code) or gift card rebates with the purchase of specific brands of motor oil, spark plugs, or other products. The "O'Rewards" loyalty program allows members to earn bonus points on featured items, translating into future savings. O'Reilly also promotes convenience through "Free Shipping on most orders of $35+" and "Free Pick Up In Store" for online orders, along with options for "Next Day Home Shipping" and "Same Day Delivery" on select items. These promotions are designed to offer competitive pricing and added value to customers. Local users in Waukee are encouraged to visit the O'Reilly Auto Parts website or stop by the store at 50 W Hickman Rd to inquire about current sales, loyalty program benefits, or any specific rebates available. The positive customer experiences, particularly highlighting the exceptional service from staff like Kevin, serve as a powerful form of word-of-mouth promotion, building trust and encouraging repeat business within the community.