United Fleet Automotive Repair Services

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 515-987-5844
- unitedfleet.com
- 104 W W Hickman Rd, Waukee, IA 50263, USA
Operating Hours
United Fleet Automotive Repair Services Introduce
For residents and businesses in Waukee, IA, and the broader Des Moines area, finding an auto repair station that combines honesty, reliability, and experienced service is a top priority. United Fleet Automotive Repair Services, with a prominent location at 104 W W Hickman Rd, Waukee, IA 50263, USA, stands as a beacon of trustworthy automotive care within the "Auto Repair Stations" category. What sets United Fleet apart is its identity as a local and family-owned business, committed to providing "good old fashion service" with a modern approach to vehicle maintenance and repair, catering to both personal vehicles and company fleets across multiple locations in the region.
The environment at United Fleet Automotive Repair Services is characterized by a strong sense of community and customer-first values. Being a family-owned and operated business, they emphasize personalized interactions and transparent communication. Customers consistently praise the team for their honesty, a quality that is highly valued in the automotive repair industry. The reviews suggest a friendly atmosphere where staff members are willing to engage with customers, explain issues, and provide honest estimates. The mention of specific, skilled technicians by name, such as Kevin (Hoover) and Dustin (63rd St), implies a dedicated and professional team across their various shops, fostering a sense of familiarity and trust. The overall ethos appears to be one of integrity and genuine care for both the vehicle and its owner, aiming to build long-term relationships rather than focusing solely on quick transactions.
United Fleet Automotive Repair Services offers a comprehensive array of services and goods, positioning itself as a versatile solution for diverse automotive needs. Their capabilities extend to both personal cars and large company fleet vehicles, demonstrating their adaptability and expertise across various vehicle types and operational demands. While the exact inventory of "auto parts" for direct sale isn't detailed, as an "Auto Repair Station," they naturally stock and utilize a wide range of components necessary for their repair work. Their services broadly cover:
- General Automotive Repair: Comprehensive diagnosis and repair for a wide range of vehicle issues.
- Preventive Maintenance: Services aimed at prolonging vehicle life and preventing costly breakdowns, including oil changes, fluid checks, and scheduled inspections.
- Brake Service and Repair: Ensuring optimal braking performance and safety.
- Tire Services: Likely including tire sales, mounting, balancing, rotation, and repair.
- Engine Diagnostics and Repair: Addressing issues with vehicle performance, check engine lights, and engine overhauls.
- Transmission Services: Maintenance and repair of automatic and manual transmissions.
- Steering and Suspension: Repair of components vital for vehicle handling and ride comfort.
- Electrical System Diagnostics and Repair: Addressing issues with batteries, alternators, starters, and wiring.
- Heating and Air Conditioning (HVAC) Service: Ensuring comfortable cabin temperatures year-round.
- Fleet Vehicle Maintenance: Specialized services tailored to the needs of commercial fleets, including regular servicing and rapid turnaround times to minimize downtime.
- Diesel Engine Service: Although not explicitly stated as a specialization, the capability to "do it all" and service various types of vehicles suggests they are equipped to handle diesel engines common in many fleet vehicles and larger personal trucks.
The key features that distinguish United Fleet Automotive Repair Services are deeply rooted in their operational philosophy. Firstly, their commitment to being "honest, reliable and reasonable" is a recurring theme, establishing a strong foundation of trust with their clientele. This honesty extends to providing "honest estimates," ensuring customers are aware of costs upfront without hidden fees. Secondly, their network of multiple locations (100th, 63rd, 14th Street, Waukee, and Pleasant Hill) offers convenience and accessibility across the greater Des Moines area, allowing customers to choose the most convenient shop. Thirdly, the emphasis on "experienced techs" like Kevin (Hoover) and Dustin (63rd St) highlights the high level of skill and expertise available. The mention of a "former Hoover Teacher shout out" for Kevin suggests a commitment to local talent and community connection. Finally, their dedication to "good old fashion customer service" reminiscent of a "Willis Cadillac Dealer" implies a personalized, high-quality service experience where customer satisfaction is paramount, even suggesting "give the boys a raise!" for their exemplary service.
While specific seasonal discounts or large-scale promotional campaigns are not explicitly detailed in the provided information, the promotional strength of United Fleet Automotive Repair Services lies in its strong word-of-mouth recommendations and its core values. The glowing customer testimonials are their most powerful form of marketing. The clear directive to "try United Fleet" and the assurance that "They’ll give you an honest estimate" act as direct calls to action for potential customers. Their identity as a "local & family owned" business is a significant promotional point for those who prefer to support community-based enterprises. Furthermore, the extensive range of services and the ability to handle both personal and fleet vehicles broaden their appeal. For anyone in Waukee, IA, or surrounding areas, seeking reliable, honest, and comprehensive auto repair with a personalized touch, United Fleet Automotive Repair Services is readily accessible via phone at (515) 987-5844 or +1 515-987-5844. Their reputation for integrity and skilled workmanship makes them a compelling choice for maintaining vehicle safety, especially during challenging weather conditions like "our unpredictable winter."
United Fleet Automotive Repair Services Photos
United Fleet Automotive Repair Services Location
United Fleet Automotive Repair Services Customer Reviews
If you keep your personal car longer than most, and are searching for a good honest, reliable and reasonable repair automobile service company that is — local & family owned — then try United Fleet on 100th or 63rd — ask for Big John on 100th or Jamer on 63rd. They’ll give you an honest estimate and try to meet your request for good old fashion service from their experienced techs who have skilled hands named Kevin (Hoover—Huskie Grad — former Hoover Teacher shout out—on 100th) and Dustin on 63rd! They even have top notch experienced mechanics at 14th Street, Waukee and Pleasant Hill — that can “do it all.” Call, any store, and make an appointment with any of these top notch shops from Waukee to Pleasant Hill that also includes any of the mechanics in between to keep your car running safely during our unpredictable winter! Thanks Jamer and Dustin for the test drive — now Stan ( Company CEO) that’s what I call good old fashion customer service — like my Willis Cadillac Dealer— give the boys a raise!!!!!
Nov 08, 2022 · MaryAnn Spicer
I have been taking company fleet vehicles as well as my personal vehicles since I moved here from Buffalo NY 7 years ago and Josh and crew get it done. Great customer service!!
Sep 03, 2024 · Charles Ramen
Great job! I really like this place: great staff, fair prices, and quick. I highly recommend United Fleet. Second time I'm back. :)
Jun 12, 2024 · C Mandler
My interaction with this company has been fantastic. My family was in a bind and they stepped up. Josh allowed me to drop off a vehicle for inspection, inspected it and went through the process of getting everything taken care of. Not only did they complete the tasks on time but they also kept the vehicle longer due to a family emergency. The customer interaction is respectful and informational. Thank you, United Fleet!
Jul 19, 2021 · Jennifer L. Crandell
I started out with a simple oil change which went well - fairly quick and they fixed a small rattle I had in the exhaust system at n/c - can't beat that. However, they found a couple of things and that's where it kind of went south, front tie rods and front brakes. Since this car was going to be taken to college for our daughter, figured we needed to get it fixed. I was pleasantly surprised they could do it later in the week and we set an appointment. Dropped the car off Friday morning with a commitment to have it done by the end of the day. The day wore on with no call, but they had committed so finally, we were out and about and stopped by around 5. The first sign of trouble was that my wife looked at it and said "I don't think it's moved". Which, it hadn't and they hadn't even touched it. My wife went in and they said they could have it done in about 10 minutes??? Turns out they were ready to change the oil (again). The excuse then morphed to "We were really busy today" at which point I took the keys back determined to vote with my feet. Here's the really odd part - I took it to another place and said what needed to be done. They agreed with the brakes but said they could not understand why I would have been told the tie rods needed replacing as they felt they were fine (and I've never noticed any issues when driving). So, who knows, maybe their incompetence saved me a big chunk of money and I should thank them. I am in no way accusing them of falsifying anything as I'm sure there is some opinion involved in wear items, but after everything I almost begin to wonder if they had some cars mixed up.............
Aug 21, 2020 · Ed Klavins
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