O'Reilly Auto Parts

Welcome to O'Reilly Auto Parts, a dependable Auto Repair Station located at 325 Wears Valley Rd, Pigeon Forge, TN 37863, USA. As a key provider within the Auto Repair Stations category, O'Reilly Auto Parts offers a wide selection of new automotive parts and supplies to meet the needs of both local residents and visitors to the Pigeon Forge area. You can reach this location at (865) 505-0472 or their mobile number +1 865-505-0472 for inquiries about parts availability and store hours. Based on recent customer experiences, this O'Reilly Auto Parts store stands out for its helpful staff, comprehensive inventory, and willingness to assist customers in unexpected vehicle emergencies.

As a national chain, O'Reilly Auto Parts typically maintains a well-organized and accessible retail environment. Customers can expect to find a wide array of automotive parts and accessories neatly displayed, making it easier to locate the items they need. The store is likely equipped with knowledgeable staff members who can assist with part identification, provide technical advice, and help customers find solutions for their automotive issues.

Based on the positive feedback from customers, the key features and services offered by this O'Reilly Auto Parts location in Pigeon Forge include:

Comprehensive Inventory of New Auto Parts: O'Reilly Auto Parts is known for stocking a broad range of new automotive parts, catering to various makes and models of vehicles. This extensive inventory increases the likelihood of customers finding the specific parts they need, whether for routine maintenance or unexpected repairs.

Exceptional Customer Support: A recurring theme in the customer reviews is the helpfulness and support provided by the staff. One customer specifically mentioned "Chad" for his "very helpful support and assistance" in resolving a battery issue. This highlights the dedication of individual employees to ensuring a positive customer experience.

Assistance During Travel Emergencies: Both provided reviews involve customers who were on vacation and experienced vehicle trouble. In both instances, O'Reilly Auto Parts, and specific employees, played a crucial role in helping them get back on the road. This demonstrates a commitment to assisting travelers facing unexpected automotive problems.

Battery Sales and Support: One customer whose car battery died while on vacation found a positive outcome at O'Reilly's, thanks to Chad's assistance. This suggests that the store offers a selection of batteries and provides helpful support in ensuring customers get the right battery for their vehicle.

Availability of Tools and Parts for On-Site Repair: In a particularly helpful instance, when a customer's jeep had a caliper locking up, O'Reilly Auto Parts had "all the tools and parts in stock" and even "allowed me to fix it in their side lot." This exceptional accommodation saved the customer from significant inconvenience and potentially costly repairs at a service shop with no immediate availability.

As a prominent auto parts retailer, O'Reilly Auto Parts offers a wide variety of products and services, which likely include:

• Batteries and related accessories
• Brake parts (pads, rotors, calipers)
• Filters (oil, air, fuel, cabin)
• Engine components
• Electrical and lighting parts
• Belts and hoses
• Cooling system parts (radiators, water pumps)
• Suspension and steering components
• Chemicals and fluids (oil, coolant, cleaners)
• Tools and equipment for automotive repair and maintenance
• Accessories and performance parts
• Potentially services like battery testing and wiper blade installation (depending on the location)

The fact that the Pigeon Forge location had the necessary parts and tools for a caliper replacement suggests a well-stocked inventory catering to common and potentially more specific repair needs.

Promotional Information: As a large national chain, O'Reilly Auto Parts frequently offers various promotions, discounts, and special offers on a wide range of products. These may include seasonal sales, mail-in rebates, instant discounts, and loyalty programs. Local users in Pigeon Forge, TN, should check the O'Reilly Auto Parts website, their weekly flyers, or inquire in-store at (865) 505-0472 to learn about any current promotions on batteries, brake parts, filters, or other automotive supplies they may need. Additionally, O'Reilly Auto Parts often provides free services like battery testing, check engine light code reading, and wiper blade installation with purchase, which can be considered valuable promotional offerings.

In conclusion, O'Reilly Auto Parts in Pigeon Forge, TN, is a reliable source for new automotive parts, offering a comprehensive inventory and a demonstrated commitment to exceptional customer service, particularly in assisting those facing vehicle issues while traveling. The helpful staff, as highlighted by the positive reviews, along with the store's likely well-organized environment and extensive product selection, makes it a go-to destination for both routine maintenance needs and unexpected repairs. Local residents and visitors alike can count on O'Reilly Auto Parts for the parts and support needed to keep their vehicles running smoothly. Be sure to inquire about any ongoing promotions or services that can further enhance your experience.