O'Reilly Auto Parts

O'Reilly Auto Parts ico

(192 reviews)

Auto Repair StationsNevadaClark CountyLas VegasEast Craig Road

Clark County . Nevada

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 702-530-8997
  • locations.oreillyauto.com
  • 4388 E Craig Rd Ste 100, Las Vegas, NV 89115, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 7:30 AM - 9:00 PM

O'Reilly Auto Parts Introduce

Located at 4388 E Craig Rd Ste 100, Las Vegas, NV 89115, USA, O'Reilly Auto Parts serves as a crucial resource for the automotive needs of the Las Vegas community. While falling under the broad platform category of "Auto Repair Stations," this O'Reilly location operates primarily as a comprehensive retail outlet for automotive parts, tools, and accessories. It distinguishes itself by offering an extensive inventory coupled with invaluable diagnostic and support services, making it a preferred destination for both professional mechanics and individual car owners tackling DIY projects.

Environment and Customer-Centric Atmosphere

The O'Reilly Auto Parts store at 4388 E Craig Rd Ste 100 is designed to be a highly accessible and organized retail space for automotive enthusiasts and everyday drivers. The environment is characterized by well-stocked shelves, clear signage, and a systematic layout that allows customers to navigate and locate parts efficiently. What truly sets this location apart, however, is the atmosphere created by its staff. Customer reviews consistently highlight a genuinely helpful and engaging environment. The store cultivates a welcoming ambiance where customers feel comfortable asking questions, even those new to auto repair. The focus is on a supportive and informative experience, rather than just a transactional one.

The store's operating hours are generally extensive, ensuring accessibility for customers with varying schedules. Typically, O'Reilly Auto Parts stores are open from early morning to late evening, seven days a week. This flexibility allows both professionals and hobbyists to acquire necessary parts and assistance when needed, minimizing downtime for their vehicles.

Extensive Services and Product Range

As an "Auto Repair Station" that supplies goods for sale, O'Reilly Auto Parts offers an expansive inventory of automotive parts, fluids, tools, and accessories designed for a vast array of vehicle makes and models. Their comprehensive offerings address virtually every component of a vehicle. Key product categories and services include:

  • Engine Parts & Components: Spark plugs, ignition coils, oil filters, air filters, fuel filters, gaskets, engine mounts, and a wide selection of conventional, synthetic, and high-mileage motor oils from leading brands.
  • Brake System Parts: Brake pads, rotors, calipers, brake fluid, drums, shoes, master cylinders, and related hardware for comprehensive brake system maintenance and repair.
  • Batteries, Starting & Charging Systems: A broad range of batteries, alternators, starters, battery cables, and diagnostic equipment. They also offer free in-store battery testing and charging services.
  • Suspension & Steering Components: Shocks, struts, control arms, tie rods, ball joints, and power steering components to ensure vehicle stability and handling.
  • Heating & Cooling Systems: Radiators, water pumps, thermostats, hoses, belts, and antifreeze/coolant for maintaining optimal engine temperature.
  • Wiper Blades & Lighting: A diverse selection of wiper blades for various weather conditions and a full range of interior and exterior lighting solutions, including headlights, taillights, and bulbs.
  • Fluids & Chemicals: Comprehensive selection of transmission fluids, power steering fluids, brake fluids, coolants, additives, cleaners, and waxes for vehicle maintenance and detailing.
  • Tools & Equipment: From basic hand tools and diagnostic scanners to specialty tools and shop equipment, catering to both amateur and professional mechanics.
  • Accessories: Floor mats, seat covers, car organizers, electronics, truck accessories, and more to enhance vehicle comfort, functionality, and aesthetics.

Beyond product sales, O'Reilly Auto Parts at this location provides several invaluable free services that enhance its role as a DIY "Auto Repair Station":

  • Free Check Engine Light Diagnostics: Trained team members can connect diagnostic tools to your vehicle's onboard computer to pull error codes, providing insights into potential issues and guiding customers toward the necessary parts or professional repair.
  • Loaner Tool Program: A highly popular service where customers can borrow specialty tools for various automotive repairs (e.g., suspension, engine, cooling systems) by leaving a refundable deposit. This saves customers from purchasing expensive tools for a single use.
  • Free Battery Testing & Charging: Customers can bring their vehicle battery for a free test to assess its health and, if needed, have it recharged at no cost.
  • Used Oil & Auto Battery Recycling: Promoting environmental responsibility, they accept used motor oil and old automotive batteries for proper recycling, ensuring safe disposal.
  • Wiper Blade & Bulb Installation: Many O'Reilly locations offer free installation of new wiper blades and certain exterior bulbs with purchase, adding extra convenience for customers.
Distinguishing Features and Exceptional Customer Service

This particular O'Reilly Auto Parts location stands out due to its exceptional customer service, as highlighted by multiple positive reviews. The key features that set them apart include:

  • Genuinely Helpful Staff: Customers like Scott (the Manager) and Don are praised for being "genuinely interested in helping you find a solution rather than just make a sale." This consultative approach builds immense trust and fosters loyalty. They offer "so many suggestions and advice," indicating a deep understanding of automotive issues.
  • Knowledgeable and Professional Team: The staff's ability to help customers "find all the right parts" for their concerns demonstrates their expertise and commitment to solving problems effectively. Their professionalism ensures a smooth and pleasant interaction.
  • Customer-Centric Approach: The sentiment "exceeded my expectations" underscores their commitment to going above and beyond for customers. This focus on individual needs and problem-solving, rather than aggressive upselling, creates a positive and reassuring experience.
  • Reliable Resource for DIYers: By combining an extensive product range with free diagnostic and tool-lending services, the store becomes an indispensable resource for individuals performing their own vehicle maintenance and repairs.
  • Consistent Positive Experiences: The reviews indicate that this location consistently delivers outstanding service, making it a preferred choice for customers in the Las Vegas/North Las Vegas area.
Promotional Information and Value Proposition

While specific flash sales or discounts are not detailed, O'Reilly Auto Parts offers ongoing value through its core services and customer loyalty programs. Their primary promotional messages are embedded in their commitment to customer support and convenience:

  • O'Rewards Program: This free loyalty program allows customers to earn rewards on qualifying purchases, providing long-term savings and incentives for repeat visits.
  • Weekly Deals & Promotions: O'Reilly Auto Parts frequently offers weekly sales and promotions on various parts and accessories, which customers can inquire about in-store or check online.
  • Online Order & Pick-Up: Customers can order parts online for convenient in-store pickup, streamlining the shopping experience.
  • Knowledge & Support: The most significant promotional aspect is the promise of expert advice and free services, empowering customers to confidently tackle their automotive needs.

For residents and mechanics in Las Vegas, NV, looking for reliable auto parts, expert advice, and supportive services, O'Reilly Auto Parts at 4388 E Craig Rd Ste 100 comes highly recommended. You can contact them directly at (702) 530-8997 or +1 702-530-8997 to inquire about specific parts, services, or to verify store hours.

O'Reilly Auto Parts Photos

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O'Reilly Auto Parts Location

O'Reilly Auto Parts Customer Reviews

Love this location! Scott, Manager of this location (craig & lamb), offered so many suggestions and advice. You can tell they are genuinely interesting in helping you find a solution rather than just make a sale. Definitely my new stop for all automotive accessories.

Mar 16, 2025 · Vanessa McDow

I had the best customer service going into this store yesterday. Don exceeded my expectations. He was very helpful and helped me find all the right parts I needed to take care of my concern. Amazing amazing customer service.

Feb 12, 2025 · Janiece Hewlett

I come here all the time and the associates that work here always treat me top notch. Even for the simple stuff I need. Thank you O'Reilly's team. Keep up the excellent customer service and thank you all for being so knowledgeable 💪🏿

Feb 18, 2025 · Marvin Redden

I’m glad to see great reviews for this store, they deserve it ! So we were at Las Vegas motor speedway for hot rod magazine power tour and traveled from San Diego and we had Developed a coolant leak that we needed some parts for and a quick Google search came up with the store and I’m glad it did. Anthony, I believe was our salesman invoice number 5730–430949 He took care of us with the parts we needed, and went above and beyond to help us find a car wash that we could self wash the engine compartment, it was a mess. While we were there there was another customer that was acting pretty crazy Michael with a K helped her I’ve never seen anybody with such patience, I only hope if I ever have to Deal with someone as unreasonable as her I hope I have the patience he did!! Thank you O’Reillys for taking care of us once again! Michael A

Dec 30, 2023 · Michael Archibald

Staff is very knowledgeable they know their job very well and very helpful

May 21, 2025 · Hector A. Gonzalez