O'Reilly Auto Parts

(17 reviews)

Auto Repair StationsOhioCuyahoga CountyWestlakeCenter Ridge Road

Cuyahoga County . Ohio

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  • +1 440-249-5018
  • locations.oreillyauto.com
  • 25001 Center Ridge Rd, Westlake, OH 44145, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

O'Reilly Auto Parts Introduce

For local users immersed in the world of vehicle maintenance, repair, or enhancement, O'Reilly Auto Parts stands as a cornerstone within the "Auto Repair Stations" platform category. While not a traditional service garage that performs extensive repairs, O'Reilly Auto Parts provides the essential goods and a suite of vital services that empower both professional mechanics and the growing community of do-it-yourself (DIY) automotive enthusiasts. This introduction will delve into the environment, services, distinguishing features, and promotional aspects that define the O'Reilly Auto Parts experience.

The environment at an O'Reilly Auto Parts store is characterized by its organized, functional, and product-rich layout. Stores are designed to facilitate easy navigation, with clearly marked aisles and sections for various automotive components, fluids, tools, and accessories. You'll find rows upon rows of everything from brake pads and oil filters to specialized diagnostic equipment and detailing supplies. The ambiance is generally practical and customer-focused, aiming to make it simple for individuals to find exactly what they need. While not typically featuring a waiting lounge like a full-service repair shop, the counter areas are staffed by "Professional Parts People" who are ready to assist. The stores are generally well-lit and maintained, reflecting a commitment to efficient service and product accessibility. This environment is tailored to support quick visits for specific parts or more extensive Browse for project needs, always with a focus on self-service where possible and expert assistance when required.

While O'Reilly Auto Parts operates as a retailer, its inclusion in the "Auto Repair Stations" category is justified by the numerous services and goods it provides that are directly related to vehicle repair and maintenance. Their primary offering is a vast inventory of **automotive parts and accessories** for nearly all makes and models, including: **brakes** (pads, rotors, calipers), **batteries and electrical components** (starters, alternators, fuses, wiring), **engine parts** (filters, belts, hoses, spark plugs), **fluids and chemicals** (motor oil, transmission fluid, coolant, additives, cleaning products), **suspension and steering components**, **exhaust systems**, **lighting** (headlights, taillights), and a wide range of **tools and equipment** for both basic and advanced repairs. Beyond selling parts, O'Reilly offers several invaluable **in-store services**. These include **free battery testing and installation** (for most vehicles), **free alternator and starter testing**, and critically, **free check engine light code reading** using OBD-II scanners. This diagnostic service provides customers with the trouble codes their vehicle is generating, allowing them to research potential issues and purchase the necessary parts. They also offer **free wiper blade installation** with the purchase of new blades, and **free fluid and oil recycling**, making it convenient and environmentally responsible to dispose of used motor oil, transmission fluid, gear oil, and oil filters. Their **loaner tool program** is a significant benefit, allowing customers to borrow specialized automotive tools for a refundable deposit, eliminating the need to purchase expensive tools for one-time use. These services directly support and enable DIY auto repair, making them an integral part of the automotive repair ecosystem.

O'Reilly Auto Parts distinguishes itself through several key features that enhance the customer experience. Foremost among these is their commitment to having **knowledgeable staff**, often referred to as "Professional Parts People." These team members are trained to assist customers in identifying the correct parts, offering advice, and answering technical questions, a crucial aspect for DIYers. Another significant feature is the **breadth and depth of their inventory**, with thousands of SKUs in stock and access to even more through their extensive distribution network, ensuring that customers can typically find the parts they need quickly. Their **convenient store locations** and often long operating hours, including weekends, make them highly accessible for urgent repair needs. The **Loaner Tool Program** is a standout feature, providing a cost-effective solution for customers tackling specific repair jobs without investing in specialized tools. O'Reilly also places a strong emphasis on **digital integration**, offering online ordering with options for **free in-store pickup**, **next-day home shipping** on most orders over $35, and **same-day delivery** in select areas, providing flexibility and convenience. Furthermore, their **commitment to sustainability** is evident through their free recycling programs for batteries, oil, and filters, and their efforts to reduce their operational environmental impact. They also sell remanufactured parts, contributing to the circular economy within the automotive aftermarket.

To provide value and attract customers, O'Reilly Auto Parts regularly rolls out a variety of promotional offers. These often include **percentage-off discounts** on specific categories of parts or entire purchases, with common promotions like "20% off $100+" or "20% off $125+" for online, ship-to-home orders. They frequently offer **rebates** on popular items such as batteries (e.g., a $10 gift card with the purchase of a Super Start PowerSport Battery) or specific brands of motor oil and refrigerants. **Bundle deals** are common, such as discounts when purchasing a combination of oil and filters, or brake pads and rotors together. Seasonal promotions align with common maintenance needs, offering savings on air conditioning parts in spring/summer or winterization supplies in fall/winter. Customers can often find **coupons** on their website or through their promotional flyers for various services and products. The **O'Rewards program** is a loyalty incentive, allowing members to earn points on purchases that can be redeemed for future discounts, along with exclusive member discounts, a free birthday gift, and special deals during holidays or weather events. O'Reilly Auto Parts also proudly offers a **10% military discount** to active duty, reserve, retired service members, and veterans, demonstrating their appreciation for service. Keeping an eye on their "Current Ad" section online, subscribing to their email list, or checking in-store will provide the latest information on these valuable promotions, enabling local users to save on their automotive needs.

O'Reilly Auto Parts Location

O'Reilly Auto Parts Customer Reviews

Special thanks to Mr. David Weber from the Westlake Ohio location. This man is a true professional. I brought my truck to their location and left extremely pleased. Mr. Weber and his staff went more than above and beyond. Everything about the experience was more than I could have asked for. A note for management please recognize this store and its staff.

Feb 02, 2025 · M Lon

I stopped in for wipers, and they offered to put them in for me, which was such a nice service. They also had a side mirror for an old Camry in stock, which I only asked about thinking I'd get a chuckle. But two problems solved in one stop!

Jan 07, 2025 · Lis Sobczak

I stopped in for wipers, and they offered to put them in for me, which was such a nice service. They also had a side mirror for an old Camry in stock, which I only asked about thinking I'd get a chuckle. But two problems solved in one stop!

Jan 07, 2025 · Lis Sobczak

I came in for a license plate cover today.Zeus immediately welcomed me as I walked in and explained which cover's he had available.I bought one and he installed it.Great customer service.Highly recommend this store.

Apr 04, 2025 · Robert Austin

I came in for a license plate cover today.Zeus immediately welcomed me as I walked in and explained which cover's he had available.I bought one and he installed it.Great customer service.Highly recommend this store.

Apr 04, 2025 · Robert Austin

I walked into this Oreilly the LAST minute before they closed. (I know not a nice thing to do) but I was desperate to get what I needed. To my surprise the 2 employees that were there helped me out FAST and I appreciate that kind of business. I Highly recommend this store!!!! Thank you fellas for the last minute help, I really respect what you guys did!!! A+

Mar 02, 2025 · Egidijus Zalnieraitis

I walked into this Oreilly the LAST minute before they closed. (I know not a nice thing to do) but I was desperate to get what I needed. To my surprise the 2 employees that were there helped me out FAST and I appreciate that kind of business. I Highly recommend this store!!!! Thank you fellas for the last minute help, I really respect what you guys did!!! A+

Mar 02, 2025 · Egidijus Zalnieraitis

I suggested this store to my wife when one of her headlight bulbs went out on her way home the other night. We were disappointed with the service. After the sale, the counter man went outside and stood / watched there, smoking his cigarette instead of helping her with the installation of the new bulb. I may be wrong, but we thought their tv commercial shows installation as part of their service on wiper and bulbs?

Aug 30, 2024 · Jerome Welliver

I suggested this store to my wife when one of her headlight bulbs went out on her way home the other night. We were disappointed with the service. After the sale, the counter man went outside and stood / watched there, smoking his cigarette instead of helping her with the installation of the new bulb. I may be wrong, but we thought their tv commercial shows installation as part of their service on wiper and bulbs?

Aug 30, 2024 · Jerome Welliver