O'Hare Towing Service & Semi Truck Heavy Duty Wrecker

Do not use this towing company! They damaged the radiator on my truck while towing it to truck repair shop.The guy in the claims office took over a week to call me back with resolve. Once he called, he did apologize for the delay, but immediately after, he denied it was their fault. Because of the damage to the radiator, the truck repair shop would not be drive my truck into their bay so, I had to have a different towing company pull my truck into the truck repair shops bay. I called O'hare Towing which refused to tow and refused to cover the expense of a tow inside the shop...they also refused to cover the expense of the rental vehicle. My truck failed to start because of the extremely cold condition that morning and only required a fuel filter change that's a 15 min job. In the end they only covered the radiator after seeing the pictures I took showed it was their fault. They left me holding additional $2k bag and I paid them over $1.2k for their service. What a rip off. I would've given this company 0 stars.

Feb 02, 2025 · Keith Sherrod

My car was vandalized in they’re possession when I mentioned it before I left the lot they laughted and they told me to put in a claim I did and I’ve been ignored for almost a month now I will be making a report with better bussiness bureau as well refrain from doing business with these guys !

Sep 20, 2024 · Tay Harris

Got my Semi towed by Steve. Everyone I dealt with was extremely professional and true to their word on ETAs. Would definitely recommend 10/10

Aug 26, 2024 · Cory OTR

I spoke with Frank the following morning of my accident and he was clear and compassionate in providing next steps. I met him several hours later to give signature for release and again he walked me through what comes next. Very professional and kind. Excellent customer focus and service. I really appreciated him and he truly is an asset to your organization.

Aug 19, 2024 · Maria Jungles

Coop at Fairmont was great. Jamie at Downers Grove was horrible. Held my daughters things so we couldn't get them. She was very uncooperative and liked the fact that she was really making the accident much worse.

Dec 24, 2024 · Scott Bestler