New Express Auto

(21 reviews)

Auto Repair StationsNew YorkQueens CountyFlushingCollege Point Boulevard

Queens County . New York

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Operating Hours

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New Express Auto Introduce

New Express Auto is a premier destination for all your vehicle maintenance and repair needs. Located at 3170 College Point Blvd in Flushing, NY, this reliable auto repair establishment has earned a reputation for delivering high-quality service to both individuals and businesses in the local community. Whether you're dealing with a minor issue or major repairs, New Express Auto combines expertise, professionalism, and a customer-centric approach to ensure your vehicle is brought back to optimal condition.

The shop specializes in general auto repair, bodywork, and routine maintenance services. Their team of skilled technicians is equipped with the latest tools and techniques to handle a wide range of repairs efficiently. From engine diagnostics and transmission work to paintless dent removal and full-body restorations, New Express Auto ensures that no job is too big or too small for their team.

One of the standout features of New Express Auto is its commitment to transparency and honesty. The staff works closely with insurance companies to streamline the claims process, making it easier for customers to get their vehicles repaired without unnecessary hassle. Their communication strategy keeps clients informed every step of the way, which has been a key factor in building trust within the community.

The facility itself is designed to provide a comfortable and welcoming environment for both drivers and their vehicles. With a focus on detail-oriented service, New Express Auto ensures that each vehicle is treated with care and attention. Their team prides themselves on delivering results that exceed customer expectations, whether it's restoring a car to its original condition or enhancing its appearance through expert detailing services.

  • Comprehensive Services: General repairs, bodywork, engine diagnostics, transmission repair, and routine maintenance
  • Customer-Focused Approach: Transparent communication, honest pricing, and a commitment to quality
  • Expertise: Skilled technicians with access to the latest tools and techniques
  • Honesty and Trustworthiness: A key reason customers return and recommend New Express Auto

New Express Auto also offers competitive pricing and reliable estimates, ensuring that their clients receive exceptional value for their repairs. They provide detailed explanations of the services needed, helping customers make informed decisions about their vehicle's care.

In addition to their regular services, New Express Auto often runs promotions and discounts throughout the year, making it a great choice for those looking to save on auto repair costs without compromising on quality.

Customer Feedback

The reviews left by satisfied customers highlight several key strengths of New Express Auto:

  • Excellent Communication: Customers appreciate how the team keeps them informed and works seamlessly with insurance companies.
  • Honesty and Integrity: Many reviewers emphasize the trust they feel in recommending this shop to others.
  • Quality of Work: From bodywork to general repairs, customers consistently praise the outstanding results achieved by the team.

If you're looking for a reliable car repair shop in Flushing, NY, New Express Auto is the place to go. Their combination of expertise, customer service, and commitment to quality ensures that your vehicle will be in good hands.

New Express Auto Location

New Express Auto Customer Reviews

Excellent autobody work. Made my minivan look new again :) did a great job communicating with insurance and keeping me informed. Thanks M :)

Dec 01, 2024 · Michael Carragher

Mary and her team are very honest, transparent, and professional. I've never found a shop that I trusted so much with my car and my business until I found this place. Highly recommend and very grateful for them!

Jul 16, 2022 · Tara Sung

This place amazes me!! Instead of getting ripped off, I find a business that goes back to the olden days of VIP White Glove service in auto body repairs. Not only was the work at New Express Auto done impeccably on my Odyssey, I received customer service beyond better than I've experienced at any auto body shop. Mary can facilitate your insurance claims and repairs in both Korean and English. She is an honest business person and reasonable in her own discernment of your case. She knows many insurance adjusters and can speed the insurance claim process like no other. My 2015 Odyssey now drives like a 1988 Cadillac and I'M SO HAPPY!!! Insurance paid for most of the work but if it were all to come out of pocket, it would still be worth it!

Oct 13, 2021 · Stewart Kong

Very professional place to have your car fixed! Consulted with Mary and she explained in detail about what to expect at my end. Knowing that customers are already upset that their cars need to be fixed, this place was definitely helpful. Highly recommend to go and check this place out when you need a honest work done on your car!

Oct 02, 2019 · Nam Hee Kim

Mary is great. She’s nonsense, kind and cares for her customers.

Jul 24, 2024 · Greg Nance

Owner is rude and unprofessional. The 5 star ratings below were probably scoring the owner's ability to yell over and ignore what the customer is requesting. Give your business to those who deserve it.

Aug 07, 2018 · A J