NEW AGE AUTOMOTIVE, LLC

Auto Repair StationsKentuckyChristian CountyHopkinsvilleElizabeth Randle Road
Christian County . Kentucky
Close Now
- Overview
- Intro
- Photos
- Location
- Reviews
- +1 270-348-9263
- 262 Elizabeth Randle Rd, Hopkinsville, KY 42240, USA
Operating Hours
NEW AGE AUTOMOTIVE, LLC Introduce
For vehicle owners in Hopkinsville, Kentucky, and the surrounding areas seeking auto repair services, NEW AGE AUTOMOTIVE, LLC, located at 262 Elizabeth Randle Rd, Hopkinsville, KY 42240, USA, presents itself as a potential option within the platform category of Auto Repair Stations. To provide local users with a detailed and objective introduction, it is essential to consider the available feedback from real customers regarding their experiences with this establishment. The current information includes two contrasting reviews that offer different perspectives on the services and customer interactions at NEW AGE AUTOMOTIVE, LLC.
Based on the limited information provided, it is challenging to definitively outline the full spectrum of services offered by NEW AGE AUTOMOTIVE, LLC. One positive review mentions "great customer service" and describes the staff as "very friendly and helpful," suggesting a positive initial interaction and a willingness to assist customers. However, the second, highly critical review details a significantly negative experience, alleging that payment was made for work that was not completed. This discrepancy makes it difficult to ascertain the consistent service offerings of NEW AGE AUTOMOTIVE, LLC without further information or a broader range of customer feedback.
The features of NEW AGE AUTOMOTIVE, LLC, as perceived by customers, appear to be contradictory based on the available reviews. One customer highlights "great customer service" and a friendly, helpful demeanor, which would typically be considered positive features. This suggests that some customers may experience satisfactory interactions and potentially quality service. However, the second review paints a starkly different picture, alleging a failure to honor a warranty, a lack of communication (failure to return calls), and, most seriously, an accusation of theft of a Walmart card from the customer's vehicle. If these allegations are accurate, they represent significant negative features that would be major concerns for any potential customer.
The severely dissatisfied customer further detailed that, after paying $1400 to NEW AGE AUTOMOTIVE, LLC, the initial issue remained unresolved. Subsequently, taking the vehicle to another repair shop, "Pit Stop," resulted in the problem being fixed, and the second mechanic allegedly described the work done by NEW AGE AUTOMOTIVE as "bad." This led to an additional $500 expense to rectify the initial incomplete work. The customer expressed frustration and a desire to pursue legal action if time permitted, highlighting the significant financial and emotional distress caused by this experience. The mention of being a "family man with another kid on the way" adds a personal dimension to the negative impact of the alleged poor service and financial loss.
Given the stark contrast between the two available reviews, it is impossible to provide a balanced perspective on the environment of NEW AGE AUTOMOTIVE, LLC. The positive review suggests a welcoming and helpful atmosphere, while the negative review implies a lack of professionalism, potential dishonesty, and a disregard for customer satisfaction. Without more information or a larger sample of customer experiences, it is not possible to objectively describe the typical environment of this auto repair shop.
Currently, there is no promotional information provided for NEW AGE AUTOMOTIVE, LLC. Therefore, it is not possible to comment on any special offers, discounts, or other promotional activities that they may be engaged in to attract customers.
Considering the platform category of Auto Repair Stations, the conflicting reviews present a significant challenge in recommending NEW AGE AUTOMOTIVE, LLC to local users without further investigation or a broader consensus of customer experiences. While one review suggests positive customer service, the other raises serious concerns about the quality of work, warranty fulfillment, communication, and even ethical conduct. Potential customers should be aware of these contrasting viewpoints and exercise caution when considering this auto repair shop.
In conclusion, the introduction to NEW AGE AUTOMOTIVE, LLC in Hopkinsville, KY, must objectively reflect the limited and conflicting information available from customer reviews. While one customer reported great service and a friendly atmosphere, another detailed a severely negative experience involving allegations of incomplete work, failure to honor a warranty, lack of communication, and theft. These contrasting accounts highlight the importance of considering all available feedback when making a decision about auto repair services. Local users are advised to proceed with caution and potentially seek additional reviews or references before entrusting their vehicle repairs to NEW AGE AUTOMOTIVE, LLC.
NEW AGE AUTOMOTIVE, LLC Photos
NEW AGE AUTOMOTIVE, LLC Location
NEW AGE AUTOMOTIVE, LLC Customer Reviews
I definitely recommend new age automotive to everyone great customer service and very friendly and helpful.
Feb 03, 2025 · Wesley Hardison
Do not for any reason use New Age Automotive I paid for work that was not even done. They will not honor their warranty I can not even get them to call me back. I even had a Walmart card stolen out of my truck by them. Do not use this company!! 1400$ spent and still not fixed took it to pit stop fixed it and they told me how bad the work was by New Age. It's going to cost me 500 more dollars to fix what I paid them to do!! I would sue if I had the time to deal with it. They took money from a family man with a nother kid on the way. Low down
Mar 06, 2024 · Austin Rutledge
This man, KEITH STOLE PLENTY PARTS OFF OF MY CAR TO FIX ANOTHER CAR COSTS ME 700 MOOOORE DOLLARS TO FIX MY CAR AT A REAL SHOP.. And he doesn't answer his phone.. Got me blocked actually.. I HIGHLY RECOMMEND ANYONE TO REPORT THIS BUSINESS
Feb 01, 2023 · De'Von Bowen
Nobody was open on Saturday and the ones who were wanted way too much! He got me in and out quick for cheap! Great place!!
Apr 08, 2023 · Nicole Fruit
Would put 0 stars but I can't was supposed to be seen at 7:15pm but have been waiting for over an hour and still have not been seen nobody has come out or anything yhey also refuse to answer the phone only good thing about them is their prices
Oct 16, 2022 · unique racer
More Auto Repair Stations Near Me

Tatum's Tires
2425 Greenville Rd, Hopkinsville, KY 42240, USA
(26)
Close Now

OAK CUSTOMS
3102 Butler Rd, Hopkinsville, KY 42240, USA
(1)
Close Now

D & J Tire Co
1728 Greenville Rd, Hopkinsville, KY 42240, USA
(79)
Close Now

Christian County Auto Salvage
2925 Greenville Rd, Hopkinsville, KY 42240, USA
(46)
Close Now

SUPERIOR PAINT AND BODY CENTER LLC
310 McLean Ave, Hopkinsville, KY 42240, USA
(46)
Close Now

McKinney's Body Shop
611 N Main St, Hopkinsville, KY 42240, USA
(32)
Close Now

Brother Tire Shop - Hopkinsville
1410 E 9th St, Hopkinsville, KY 42240, USA
(520)
Close Now

North Side Auto Parts
721 N Main St, Hopkinsville, KY 42240, USA
(51)
Close Now

Bobbie Bryant Automotive Services LLC
1522 E 9th St, Hopkinsville, KY 42240, USA
(12)
Close Now

Reed's Body Shop
301 S Clay St, Hopkinsville, KY 42240, USA
(4)
Close Now

Fred's Car Audio
409 N Main St, Hopkinsville, KY 42240, USA
(34)
Close Now

Magic tire
801 E 9th St, Hopkinsville, KY 42240, USA
(2)
Close Now

Recommended
salvage yards riverside ca
(607)
+1 800-962-22773760 Pyrite St, Riverside, CA 92509, USA
clean energy fuel station
8 Grand Blvd, Brentwood, NY 11717, USA
george's fontana
(242)
+1 909-822-34029684 Sierra Ave., Fontana, CA 92335, USA
smog check in san fernando ca
(48)
+1 661-944-290037855 90th St E #B, Littlerock, CA 93543, USA
autozone auto parts aberdeen car parts
(906)
+1 818-485-052113200 Osborne St, Arleta, CA 91331, USA
empire mazda service & parts
(142)
+1 631-479-3874660 E Jericho Turnpike, Huntington Station, NY 11746, USA
Related Categories
Popular

How to Find Emergency Towing After an Accident – Reliable Steps and Tips
Jun 06, 2025
Expert Towing Services for Classic Cars: Safe and Specialized Transport
Jun 06, 2025
Roadside Assistance Tips for New Drivers – Essential Safety and Help Advice
Jun 06, 2025
How to Find Towing Companies Near Me Open Now: A Practical Guide
Jun 06, 2025
How to Get Your Car Towed Without Damage – Expert Tips for Safe Vehicle Towing
Jun 06, 2025
Reliable Towing Services for Heavy Trucks Near Me: What You Need to Know
Jun 06, 2025
Essential Steps to Take If Your Car’s Brakes Fail on the Road
Jun 06, 2025