NAPA Auto Parts - TURNER AUTO PARTS

(33 reviews)

Auto Repair StationsTennesseeDeKalb CountySmithvilleWest Broad Street

DeKalb County . Tennessee

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  • Intro
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  • Location
  • Reviews
  • +1 615-215-7278
  • www.napaonline.com
  • 539 W Broad St, Smithville, TN 37166, USA

Operating Hours

Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed

NAPA Auto Parts - TURNER AUTO PARTS Introduce

NAPA Auto Parts - TURNER AUTO PARTS, conveniently located at 539 W Broad St, Smithville, TN 37166, USA, stands as a premier destination for all automotive parts and supply needs in the local community. Operating as a specialized Auto Parts Store, this establishment is a vital resource for car owners, professional mechanics, and even those looking for parts for heavy-duty trucks, boats, RVs, and tractors. Customers can reach them at (615) 215-7278 or +1 615-215-7278 for assistance with their automotive requirements.

The environment at NAPA Auto Parts - TURNER AUTO PARTS is characterized by its organized inventory and a staff dedicated to providing helpful assistance. While a physical description isn't available, the positive reviews highlight a welcoming atmosphere where customers feel supported in finding the right parts and solutions for their vehicle issues. The focus is clearly on accessibility and customer convenience, with services like online ordering for in-store or curbside pickup. The store aims to be a knowledgeable and accommodating space where both seasoned mechanics and everyday drivers can confidently source what they need.

Services and Goods for Sale

NAPA Auto Parts - TURNER AUTO PARTS offers an extensive array of products and services, ensuring that virtually any automotive need can be met. Their comprehensive inventory includes:

  • Replacement Parts: This is the core of their offering, covering a vast range of vehicle components. Popular items include:

    • Car Batteries: From standard automotive batteries to heavy-duty options, they provide a selection for various vehicle types, including lawnmower batteries, as highlighted by a customer.

    • Brake System Components: This includes brake pads, brake rotors, brake boosters, and other related hardware, ensuring reliable stopping power.

    • Engine & Ignition Parts: Spark plugs, ignition coils, alternators, fuel pumps, and other essential engine components are readily available.

    • Filters: A complete range of filters, including oil filters, air filters, fuel filters, and cabin air filters, crucial for vehicle health and performance.

    • Drivetrain Components: CV axles, driveshafts, U-joints, axles, and differentials are stocked to support vehicle powertrains.

    • Exhaust Systems: Catalytic converters, pipes, and tubing for exhaust system maintenance and repair.

    • Wiper Blades and Headlights: Essential for visibility and safety, a wide variety of wiper blades and headlight bulbs are available.

  • Accessories: Beyond replacement parts, they offer a wide selection of vehicle accessories, including:

    • Floor mats & liners

    • Truck bed covers and accessories

    • Running boards & nerf steps

    • Towing & hitches

    • Interior and exterior accessories like audio/video equipment, seat covers, sun shades, chrome accents, fender flares, and mud flaps.

    • Performance accessories such as air intake systems and performance chips.

  • Oil & Chemicals: A full range of automotive fluids and chemicals, including:

    • Motor oil (including popular brands like Mobil 1, Shell Rotella, Chevron Delo)

    • Antifreeze and radiator additives

    • Hydraulic fluid and transmission fluid

    • Grease, lubricants, and penetrants

    • Cleaners, degreasers, and detailing products

    • Fuel & engine additives

  • Tools & Equipment: For both DIY mechanics and professional shops, they supply a variety of tools and equipment:

    • Air compressors & accessories

    • Battery chargers and jump starters

    • Diagnostic scan tools

    • Socket sets and torque wrenches

    • Lifting equipment, safety equipment, and tool boxes

  • Paint & Body Supplies: For collision repair and aesthetic maintenance:

    • Automotive paint, primer, and clear coats

    • Body fillers and rust treatment products

    • Masking film and various paint supplies

Features and Customer Experience

NAPA Auto Parts - TURNER AUTO PARTS is distinguished by several key features that enhance the customer experience:

  • Knowledgeable Staff: One of the most frequently praised aspects is the helpfulness and knowledge of the owners and staff. Customers appreciate their ability to "always help me find an answer for any vehicle issues I'm having," which is invaluable for both diagnostic and part-sourcing needs.

  • Extensive Inventory: The store's broad selection of parts, accessories, tools, and chemicals ensures that customers can usually find exactly what they need, minimizing downtime for repairs.

  • Quality Products: As a NAPA Auto Parts franchise, customers can expect to find high-quality products that meet industry standards. The customer's decision to "dare try NAPA" for a lawnmower battery, expecting better longevity than cheaper brands, indicates a perception of NAPA as a provider of durable goods.

  • Customer Accommodation: The staff is described as "helpful and accommodating," suggesting a service-oriented approach that prioritizes customer satisfaction and makes the purchasing process smooth and pleasant.

  • Support for Various Vehicles: Beyond cars and trucks, the store caters to heavy-duty trucks, boats, RVs, and tractors, making it a versatile one-stop shop for diverse vehicle owners.

  • Online Ordering with Pickup Options: The availability of ordering parts online with in-store or curbside pickup enhances convenience for busy customers.

Promotional Information

NAPA Auto Parts - TURNER AUTO PARTS benefits from the broader NAPA brand's promotional efforts, which include a range of deals and loyalty programs. While specific local promotions are not detailed, NAPA typically offers:

  • Monthly Deals and Rebates: NAPA often runs national promotions, monthly deals, and rebates on various products, which local stores would participate in, providing cost savings to customers.

  • NAPA Rewards Program: Customers can sign up for NAPA Rewards, accumulating points that translate into discounts on future purchases.

  • NAPA Know How: This encompasses the expert advice provided by staff, as well as online resources and a mobile application that offers repair instructions and tips, effectively promoting their knowledge and service.

  • Affiliation with NAPA AutoCare Centers: While primarily an auto parts store, NAPA's network of AutoCare centers means they are often the preferred supplier for trusted repair shops, leveraging a reputation for quality parts.

The core promotional strength of NAPA Auto Parts - TURNER AUTO PARTS in Smithville lies in its combination of a comprehensive inventory, knowledgeable and helpful staff, and the backing of a reputable national brand known for quality. This makes it an essential and reliable resource for anyone in the Smithville area seeking automotive parts and solutions.

NAPA Auto Parts - TURNER AUTO PARTS Location

NAPA Auto Parts - TURNER AUTO PARTS Customer Reviews

Great place and great owners! Always helps me find a answer for any vehicle issues I'm having!

Sep 10, 2024 · Robert Carbone

NAPA has always been my favorite autoparts store. Today, all I needed was a lawnmower battery. I am tired of the cheaper brands (aka Walmart) failing after their warranty expiration. So, I have dared try NAPA. We'll see. The clerk was helpful and accommodating.

Apr 04, 2023 · Larry H

Very nice people. Didn’t buy auto parts but! I bought balloons.

Feb 14, 2024 · Kathryn Midgett

Very nice people. Didn’t buy auto parts but! I bought balloons.

Feb 14, 2024 · Kathryn Midgett

The best place in the world to buy auto parts.Super knowledgeable and great people who will go way out of their way to help you even if they don't sell you anything.Awesome!!!

Aug 29, 2019 · Wesley Davidson

The best place in the world to buy auto parts.Super knowledgeable and great people who will go way out of their way to help you even if they don't sell you anything.Awesome!!!

Aug 29, 2019 · Wesley Davidson

The best parts place in Smithville and any other place I've ever been in. Its a family owned and operated business with them there ready to help everyday.

Dec 14, 2017 · Rick Lauper

The best parts place in Smithville and any other place I've ever been in. Its a family owned and operated business with them there ready to help everyday.

Dec 14, 2017 · Rick Lauper