NAPA Auto Parts - Poway

NAPA Auto Parts - Poway ico

(169 reviews)

Auto Repair StationsCaliforniaSan Diego CountyPowayKirkham Road

San Diego County . California

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Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

NAPA Auto Parts - Poway Introduce

NAPA Auto Parts - Poway, located at 12197 Kirkham Rd, Poway, CA 92064-6870, is a cornerstone of the local automotive community, serving both professional mechanics and DIY enthusiasts with a vast selection of quality auto parts, accessories, and tools. While "Auto Repair Stations" is a category that primarily suggests service and repair, NAPA Auto Parts, as a leading retailer, plays an integral role in supporting these stations by providing the necessary components and expertise. They are an essential resource for anyone looking to maintain, repair, or upgrade their vehicle in the Poway area.

The National Automotive Parts Association (NAPA) has a rich history spanning over 85 years, established to meet America's growing need for an effective auto parts distribution system. NAPA Auto Parts in Poway upholds this legacy, offering a comprehensive inventory and a commitment to customer service that has made the brand a trusted name nationwide. They are much more than just a store; they are a vital link in the automotive supply chain, ensuring that quality parts are readily available for vehicles of all makes and models.

Environment:
The NAPA Auto Parts store in Poway typically presents a well-organized and professional retail environment designed for efficiency and ease of access to parts. The store is typically laid out with clear signage and distinct sections for different automotive systems, such as brakes, batteries, engine components, filters, and accessories. Aisles are generally spacious, allowing customers to navigate easily, whether they are quickly grabbing a common part or Browse for specific solutions. The interior is brightly lit, ensuring that customers can clearly see products and read labels. A service counter staffed by knowledgeable associates is a central feature, where customers can seek assistance, place orders, and receive expert advice. The overall atmosphere is geared towards practicality and functionality, aiming to provide a seamless experience for both seasoned mechanics and individuals new to automotive repairs. While it's a retail space, the operational efficiency and specialized inventory give it the feel of a professional automotive supply hub.

Services:
NAPA Auto Parts - Poway offers an extensive range of services tailored to the needs of its diverse customer base. Their core service is providing a vast inventory of automotive parts, from everyday maintenance items to specialized components for complex repairs. Customers can easily find and purchase replacement parts such as:
  • Brakes: Brake pads, rotors, calipers, brake boosters, and related hardware.
  • Batteries: Automotive batteries for various vehicle types, as well as battery accessories and cables.
  • Ignition & Engine: Spark plugs, ignition coils, alternators, starters, and engine management components.
  • Filters: Oil filters, air filters, fuel filters, and cabin air filters.
  • Drivetrain: CV axles, driveshafts, U-joints, axles, and differentials.
  • Exhaust: Catalytic converters, mufflers, manifolds, and pipes.
  • Oil & Chemicals: A wide selection of motor oils (conventional, synthetic, blends), antifreeze, transmission fluid, hydraulic fluid, gear oil, lubricants, cleaners, degreasers, and detailing supplies from reputable brands like NAPA, Valvoline, Mobil 1, Shell Rotella, and Chevron Delo.
Beyond parts, NAPA Auto Parts provides a broad array of automotive accessories, including floor mats, truck bed covers, seat covers, running boards, towing hitches, cargo solutions, interior and exterior styling components, and performance parts. They also offer a comprehensive selection of tools and equipment, from hand tools and power tools to diagnostic scanners, air compressors, battery chargers, and lifting equipment. For paint and bodywork, they stock paints, primers, clear coats, body fillers, and related supplies. A significant service is their "Pick Up In Store" option, allowing customers to order online and collect their parts within 30 minutes, ensuring quick access to needed items. They also offer free shipping on qualifying online orders, typically $49 or more. Furthermore, NAPA is widely recognized for its NAPA Auto Care program, which is a network of independent repair shops that adhere to NAPA's standards of quality and customer service, providing a trusted referral for those needing professional repair services.

Features:
The NAPA Auto Parts - Poway store is characterized by several key features that enhance its value to the local community. A primary feature is the sheer breadth and depth of its inventory. They strive to stock a wide range of parts and accessories for almost every make and model of car, truck, SUV, and even heavy-duty and agricultural vehicles. This extensive selection minimizes the need for customers to visit multiple stores, saving time and effort. The emphasis on quality is another defining feature, with NAPA providing both their own trusted NAPA-branded parts and products from other leading manufacturers. This commitment to quality ensures reliability and performance, which is crucial for automotive repairs. The presence of knowledgeable staff is a significant asset; trained associates are available to assist customers in identifying the correct parts, offering technical advice, and troubleshooting common automotive issues. Their expertise can be invaluable, especially for DIY mechanics. The integration of their online platform with the physical store, through services like "Pick Up In Store," represents a modern convenience, bridging the gap between online shopping and immediate availability. Additionally, their connection to the NAPA Auto Care Center network provides a seamless transition for customers who determine they need professional installation or repair, linking them to trusted service providers who often use NAPA parts. This holistic approach makes NAPA Auto Parts a comprehensive solution for automotive needs.

Promotional Information:
NAPA Auto Parts - Poway regularly features a variety of promotions and deals to provide savings and incentives to its customers. These promotions can be found through various channels, including their official website, in-store flyers, and digital advertisements. Common promotional offerings include:
  • Monthly Deals: NAPA publishes monthly flyers showcasing discounts on popular replacement parts, accessories, oil & chemicals, and tools & equipment.
  • Rebates: Customers can often take advantage of manufacturer rebates on specific brands of motor oil (e.g., Pennzoil, Mobil 1, Shell Rotella), batteries, and other products.
  • Percentage Off Discounts: Special codes or in-store promotions might offer a percentage off a total purchase, such as "Up To 20% Off $125+" with specific codes during promotional periods like Memorial Day sales.
  • NAPA Rewards Program: Joining the NAPA Rewards program can provide instant savings and accumulate points for future discounts.
  • AAA Deals: AAA members often receive exclusive discounts on purchases at NAPA Auto Parts, further emphasizing their commitment to customer loyalty.
  • Financing Options: For larger purchases or repairs, NAPA offers financing options through the NAPA Credit Card, which can include promotional financing terms (e.g., 6 months promotional financing on purchases of $199 or more) and extended warranty coverage at NAPA Auto Care Centers.
  • Seasonal Sales: Look out for special sales events tied to holidays or specific seasons, such as spring car care events or winter preparation deals.
These promotions make it more affordable for Poway residents to maintain their vehicles, ensuring access to essential parts and products without breaking the bank. Customers are advised to regularly check the NAPAonline.com website and inquire at the Poway store for the latest and most relevant promotional offers.

NAPA Auto Parts - Poway Photos

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NAPA Auto Parts - Poway Customer Reviews

Accidentally left a one star review and I completely apologize for that. I meant to leave a five star review because the customer service is excellent and the manager is a woman and more knowledgeable than either of the men that attempted to help me and I’m a total gear head too so it’s refreshing to encounter other capable women. Fantastic store and very clean and organized. Will be back in the future!

Nov 16, 2024 · Katie Beaman

NAPA Poway did it again! You want expert service and access to the best parts, go to NAPA Poway. I know that Rebecca and Kacie will make sure I walk out with what I was looking for. They have a great stock in the store, and they will search many sources to find it as well. Good people and full service!

Mar 18, 2025 · Glen D.

NAPA Auto Parts in Poway has all of the odd parts that their competitors dont have. They are a farther drive away from me but have exactly what I need and is a real treat to walk into a NAPA as they haven't gotten rid of all their older parts or tools. If I call ahead and ask for parts they have it ready for me at the counter without me asking them to do that! Another thing is that the NAPA in poway has a staff consisting of older more experienced people that know the store and parts better than other part stores and can better assist with my goals.

Apr 13, 2025 · Michael O

Very great experience with Napa in Poway a young lady named Rebecca is so awesome and very talented and has been so very helpful in my project she has gone out of her way to help me I really think she is your go two person for the best help you can find 😀

Mar 15, 2025 · Darin Palmer

Rebecca was a God send!!! She helped us with our car and stayed with us determined to help us make sure we got our part installed. She was super helpful and super Knowledgeable. Definitely went above and beyond. We will be returning !!!!

Dec 15, 2024 · Sarah